Castelle OfficeDirect Storage Server manual Problem

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STORAGE SERVER USER S GUIDE

192.168.0.254, with a Subnet Mask of 255.255.255.0. (The Storage Server's default IP Address is 192.168.0.2, with a Subnet Mask of 255.255.255.0). Remember that each device needs a unique IP Address, and the same Subnet Mask.

Problem 2:

Using the Storage Server Utility, the Storage Server is listed, but the Admin button doesn't work.

Recommendation 2:

The Storage Server's IP Address is not compatible with your PC’s. Use the Quick Setup button to assign a compatible IP Address and Network Mask (Subnet Mask) to the Storage Server, then click Refresh.

Problem 3:

The Storage Server is configured, but I can't find it in Network Neighborhood.

Recommendation 3:

Try using Start>Find>Computer, and enter the Storage Server's name.

Or, use Control Panel>Network to check the following:

1.TCP/IP protocol is installed. If not, use Add>Protocol> Microsoft>TCP/IP to install it.

2.Check the network Bindings:

Ensure the TCP/IP protocol is bound to your Network card (NIC).

Select your Network card, click Properties, and then the Bindings tab. If TCP/IP is not bound (checked), check it.

Ensure the TCP/IP -> Network card entry is bound to the Client for Microsoft Networks service.

Select the TCP/IP entry for your Network Card, click Properties, and then the Bindings tab. If Client for Microsoft Networks is not bound (checked), check it.

3.If you don't have a router, check that your IP Address is compatible with the Storage Server's. This means it needs to be from the same address range (e.g. 192.168.0.3 to 192.168.0.254) and using the same Subnet Mask (e.g. 255.255.255.0)

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Contents Plug-&-forget Network Storage Solution User’s GuideTechnical Support Castelle Corporate HeadquartersCastelle UK Headquarters Castelle North America SalesCE Marking Warning Safety InformationFCC Statement Contents About your Storage Server Storage Server Features Package ContentsRear Panel What YOU’LL NeedConnections and Components LEDs Front Panel LEDsSpecifications BuzzerRequirements Installation and SetupSetting UP the Hardware Using the Storage Server Utility Storage Server Setup Using WindowsSoftware Installation Server Name Setup Screen DataServer CommentAddress Enable Dhcp ServerObtain an IP AutomaticallyApple Networking Storage Server Setup Using MacintoshMicrosoft Networking Connecting to the Storage Server HTTP//192.168.0.2Printer Setup for Macintosh Storage Server Setup with Officedirect Messaging SERVER.100 Storage Server Setup with Faxpress FAX ServersAdministration VerviewWindows Users Connecting to the Storage ServerWeb Interface RememberJavaScript Support Main Menu ConfigurationOther Users Utilities Storage Management GroupSystem StatusGroups Managing SHARES, GROUPS, and UsersTerminology SharesShares & Folders AdminSpecial Shares, Groups & Users Share name matches Drive Name Public share Spool folderGuest Multiple Access RightsNested Shares Common Administrative Tasks Task ProcedureServer Backup data onConfigure ShutdownWindows Client Setup TCP/IP SetupDhcp Client Configuration Add ProtocolMicrosoftTCP/IPOKNetwork Logon Password Management Changing your Windows LogonUsing the Storage Servers Storage Using the Storage Servers Printer Do not delete these filesUsing the Storage Servers Storage Select AppleControl PanelTCP/IP Macintosh Client SetupAccessing Disk Storage Using the Storage Servers Printer Changing Your PasswordRecommendation TroubleshootingProblem Storage Server Utility doesnt list any Storage ServersProblem Print job does not print. No error message is diplayed Can’t connect to the Storage Server to configure it Storage Servers printer is not listed on my MacPrinter does not work at all, or does not work properly