Castelle OfficeDirect Storage Server manual Can’t connect to the Storage Server to configure it

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STORAGE SERVER USER S GUIDE

This can happen if the amount of free disk space is not sufficient to spool (queue) the print job. Storage Usage can be checked using the Status> Storage screen on the Administrator interface. If this is the problem, you must delete some print jobs:

1.Using the Administrator interface, select Status>Printer.

2.Use the Delete current job to delete the current print job, or Delete all jobs to delete all print jobs.

These options can also be used if for some reason a print job or jobs does not print correctly.

MACINTOSH

Problem 1:

I can’t connect to the Storage Server to configure it.

Recommendation 1:

Check the following:

1.The Storage Server is properly installed, LAN connections are OK, and it is powered ON.

2.If your LAN has a router, ensure that your Mac and the Storage Server Device are on the same network segment.

3.If any PC or device on the LAN is already using the Storage Server's default IP Address of 192.168.0.2, that PC or device must be turned OFF until the Storage Server is allocated a new IP Address.

4.Ensure that your Mac is using an IP Address within the range 192.168.0.3 to 192.168.0.254 and thus compatible with the Storage Server's default IP Address of 192.168.0.2. Also, the Subnet Mask should be 255.255.255.0.

This can be checked using Apple>Control Panel>TCP/IP.

Problem 2:

The Storage Server's printer is not listed on my Mac.

Recommendation 2:

There are two things to try:

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Contents Plug-&-forget Network Storage Solution User’s GuideCastelle Corporate Headquarters Castelle UK HeadquartersTechnical Support Castelle North America SalesFCC Statement Safety InformationCE Marking Warning Contents About your Storage Server Storage Server Features Package ContentsConnections and Components What YOU’LL NeedRear Panel LEDs Front Panel LEDsSpecifications BuzzerSetting UP the Hardware Installation and SetupRequirements Software Installation Storage Server Setup Using WindowsUsing the Storage Server Utility Setup Screen Data ServerServer Name CommentEnable Dhcp Server Obtain an IPAddress AutomaticallyMicrosoft Networking Storage Server Setup Using MacintoshApple Networking Connecting to the Storage Server HTTP//192.168.0.2Printer Setup for Macintosh Storage Server Setup with Officedirect Messaging SERVER.100 Storage Server Setup with Faxpress FAX ServersAdministration VerviewConnecting to the Storage Server Web InterfaceWindows Users RememberJavaScript Support Other Users ConfigurationMain Menu Storage Management Group SystemUtilities StatusManaging SHARES, GROUPS, and Users TerminologyGroups SharesAdmin Special Shares, Groups & UsersShares & Folders Share name matches Drive Name Public share Spool folderNested Shares Multiple Access RightsGuest Common Administrative Tasks Task ProcedureBackup data on ConfigureServer ShutdownWindows Client Setup TCP/IP SetupDhcp Client Configuration Add ProtocolMicrosoftTCP/IPOKNetwork Logon Password Management Changing your Windows LogonUsing the Storage Servers Storage Using the Storage Servers Printer Do not delete these filesUsing the Storage Servers Storage Accessing Disk Storage Macintosh Client SetupSelect AppleControl PanelTCP/IP Using the Storage Servers Printer Changing Your PasswordTroubleshooting ProblemRecommendation Storage Server Utility doesnt list any Storage ServersProblem Print job does not print. No error message is diplayed Can’t connect to the Storage Server to configure it Storage Servers printer is not listed on my MacPrinter does not work at all, or does not work properly