Iomega 03798300 owner manual Return or Repair, Limited Warranty Information, Product Information

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How To Get Help

Return or Repair

For information on returning your Zip® drive or other Iomega product for warranty service (or repair after the warranty period), please call the Iomega Customer Satisfaction Hotline at 1-888-4-IOMEGA (1-888-446-6342).

Because many returns are found to be due to a technical problem rather than a defective product, you may want to check with Iomega Technical Support before returning your drive – our trained support personnel can often resolve the problem over the phone. If you choose to contact Technical Support, you will not be charged the standard support fee for the call if your Iomega product is still under warranty and is determined to be defective.

Limited Warranty Information

Your Zip® drive has a one-year limited warranty from the date of purchase. For complete warranty information, refer to the warranty card included with your drive. If you have a question about the limited warranty on your Zip drive or other Iomega product, please call 1-888-4- IOMEGA (1-888-446-6342) and choose the option for warranty information. If you choose to contact Technical Support, the standard support fee may apply.

Product Information

Call 1-800-MY-STUFF (1-800-697-8833) for information on new Iomega products, promotions, and rebates. You can also purchase Iomega products over the phone using your credit card (VISA, MasterCard, American Express, or Discover). Simply select the option of interest to you. See the Iomega web site for detailed product specifications.

International Support Numbers

For information on international customer support options and phone numbers, contact the Iomega Web site at http://www.iomega.com.

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Contents Internal Atapi Drive Table of Contents Welcome to Zip Drive Check system requirements Unpack the Zip Internal Atapi driveWrite down the serial number of your Zip Disconnect the computer power cordWatch the instructional video Internal Atapi drive for future referenceIdentifying the computer’s IDE configuration 1b Locate the IDE channels using the computer’s hard drive Identify your computer’s IDE configurationLocate the IDE channels using the CD drive Follow these instructions if you were unable to1c Possible IDE channel locations Determining your computer’s configuration If the hard drive is the only IDE device connectedInstallation Guide Check the jumper setting on the Zip drive Panel coverGuide Remove the IDE Interface cable that is Slide the Zip drive into the drive bayCurrently connected to your CD drive Verify that the jumper on your CD drive is set to Master Cable to the Zip drive Connect an internal computer power supplySecure drive in drive bay Guide Change the jumper setting to Master Locate a vacant 31/2 or 51/4 drive bayMay require side rails 2a3 1/2 drive bays onlyPrint on one side of the data cable showing Locate the data cable that comes packagedWith the Zip drive. Find the colored stripe or PINZip drive Cable to your Zip drive Internal drive. MGuide Not start automatically, follow these steps If the Iomega software setup program doesCD drive SoftwareAdditional instructions for your system Windows 95/98 UsersCreate Install Floppy Diskettes How to Install Without a CD DriveDownload Software from the Iomega Web Site Installation Guide Operating Your Zip Drive Inserting Zip DisksEjecting Zip Disks Disk Eject in Case of Power LossDrive Sleep Compatibility with 100MB Zip Disks Zip Tips Copy Machine Step Backup/RestoreRecordIt Software Iomega ToolsFor information on how to use IomegaWare software Drive ShortcutsBacking Up with Zip Disks Copying Zip DisksFormatting Zip Disks Installing Applications to Zip DisksFormatting Zip Disks under Windows 95/98 or NT Setting Zip Disk Protection under Windows 95/98 and NT Read/Write Protecting Zip DisksJumper Settings What is IDE?What is ATAPI? How IDE WorksSlave Drive Possible System IDE/ATAPI ConfigurationsBIOS/CMOS Support Master DriveTroubleshooting Green activity light on the Zip drive does not turn onTroubleshooting Data transfer problems or drive operation is erratic Installing the Zip drive changes other drive lettersWindows 95/98 Users Troubleshooting You want to use Windows 95/98 DOS mode with your Zip drive How to Get Help Automated Voice Technical SupportAutomated FAX-back Help 801 778-5763 U.S. & Canada One-on-One Iomega Technical SupportProduct Information Limited Warranty InformationReturn or Repair International Support NumbersCanadian Verification Regulatory InformationModel Number Z250ATAPI FCC United States CE European CommunityVisit our web site