Iomega 03798300 owner manual Troubleshooting

Troubleshooting

You can’t change the drive letter assigned to your Zip® drive.

Make sure BIOS support for the Zip® Internal drive is disabled in the computer’s CMOS setup. This may require turning off autodetection for the Zip Internal drive. Refer to the Owner’s Manual for the computer if you need instructions on getting into the CMOS setup and disabling autodetection.

Zip® disk won’t eject using Windows NT

If a disk does not eject from the Zip® Internal drive, one of the following suggestions should solve the problem:

(a)Close any windows listing the disk contents (such as My Computer or Windows Explorer).

(b)The Iomega Zip ATAPI driver may not have loaded correctly. Try reinstalling the driver following the instructions starting on page 23 of this manual.

(c)If the disk still does not eject immediately, it may be due to the way Windows NT handles disk caching. Eventually, NT will allow the disk to eject.

Hard drive does not appear as an option in Copy Machine when using Windows 3.1.

When using Copy Machine in Windows 3.1 or Windows for Workgroups 3.11, turn off 32-bit disk and/or file access. (This option is available when changing virtual memory options under 386 Enhanced in the Windows Control Panel). If 32-bit access is not turned off, your hard drive will not appear for selection in the Copy Machine window.

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