Multitech MT5600BAV.90 manual Identify the Current Firmware Version, Download the Upgrade File

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Appendix D - Upgrading the Firmware

Step 2: Identify the Current Firmware Version

Identify the current version of the firmware at the Multi-Tech Web site. If your modem already has the current firmware, there is no need to update it.

1.Using your favorite Web browser, go to http://www.multitech.com/support/MultiModemII/ firmware.asp.

2.Scroll down the table to your modem model number.

3.Look at the firmware version number for your modem.

4.If the firmware version number matches the firmware version number found in “Step 1: Identify the Modem Firmware,” your modem has the current firmware version, and does not need to be updated.

5.If the firmware version number is greater than the firmware version number found in “Step 1: Identify

the Modem Firmware,” your modem has an older firmware version. Continue with “Step 3: Download the Upgrade File.”

Warning: The first digit of the new firmware must match the first digit of the old firmware, or the modem may not work properly. E.g., if your current firmware version is 4.16, replace it only with 4.xx firmware, not 6.xx firmware.

Step 3: Download the Upgrade File

1.If you are not already at the MultiModemII Firmware page of the Multi-Tech Web site, follow the procedure in “Step 2: Identify the Current Firmware.”

2.Download the upgrade file for your modem by clicking its name, and save the file in a temporary folder on your hard disk.

3.In the same section of the Web page, click the Flash Wizard utility for your operating system to download it, and save it in the same folder.

Step 4: Extract the Upgrade Files

1.Install the Flash Wizard utility by double-clicking the file name in Windows Explorer.

2.Extract the upgrade files by double-clicking the file name. The extracted files include a .HEX file, which contains the upgrade data, and a Readme file.

3.Copy the upgrade .HEX file into the Flash Wizard folder, which, in a default installation, is at C:\Program Files\MultiTech Systems\Flash Wizard\.

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Contents MT5600BA/BL Series MT5600BA-V.92 MT5600BA-V.90 MT5600BL-V.90Revision Date Description Table of Contents Contents Features Description and FeaturesProduct Description Safety Warnings Installation Connect the Modem to Your SystemConnect the Phone to the Modem Optional Install the Modem Driver Removing an Old Modem DriverCountry Code Configuration MT5600BA-V.92 OnlyInstall Phone Tools Modem Configuration Using the Front PanelLED Indicators Option Selection Liquid Crystal Display LCDMenu Structure Menu Overview TwigsStatus Trunk Basic Options Trunk From previous Advanced Options Trunk Advanced Options Trunk Remote Configuration Options Trunk Diagnostic Options TrunkPhone Number Memory Options Trunk Caller ID Options TrunkMenu Options StatusBasic Options Using the Front Panel Advanced Options Using the Front Panel Diagnostic Options Remote Configuration OptionsPhone Number Memory Options Caller ID Options Two-Wire Setup Leased-Line OperationFour-Wire Setup Dial Backup and Leased-Line Restoral Dial Backup and Leased Line Restoral SetupLeased Line Operation Remote Configuration Changing the Remote Escape Character Setup Procedures Callback SecurityAssigning Callback Passwords Front Panel MethodAssigning Callback Phone Numbers Calling Procedure Callback Security Commands Callback Enable/DisableCallback Assignments Form Troubleshooting None of the Indicators LightModem Does Not Respond to Commands Modem Cannot Connect When Dialing Modem Disconnects While Online File Transfer Is Slower Than It Should Be Modem Cannot Connect When AnsweringData Is Being Lost Modem Doesn’t Work with Caller ID There Are Garbage Characters on the MonitorFax and Data Software Can’t Run at the Same Time Appendix a Regulatory Compliance FCC Part 68 TelecomFax Branding Statement Canadian Limitations NoticeInternational Modem Restrictions EMC, Safety, and R&TTE Directive ComplianceNew Zealand Telecom Warning Notice South African Notice Appendix B Technical Specifications Modem CompatibilityTransmission Level Appendix C Warranty, Service, Technical Support Multi-Tech Systems, Inc. Warranty & Repairs PoliciesOnline Warranty Registration Service Repair Procedures for International DistributorsReplacement Parts International Customers outside U.S.A. and CanadaTechnical Support Internet SitesIntroduction Upgrade OverviewAppendix D Upgrading the Firmware Identify the Modem FirmwareExtract the Upgrade Files Download the Upgrade FileIdentify the Current Firmware Version Restore Your Parameters Upgrade the Modem’s FirmwareClear Your Stored Paramenters Appendix E Installing a Modem Under Linux Using the Modem to Call the Internet Appendix F Pin Descriptions RS-232 Pin DescriptionsRS-232 Cable Pinouts RDLLeased Line Pinouts Fig. F-3. Macintosh cableIndex Index