Multitech MT5600BLV.90, MT5600BAV.92, MT5600BAV.90 manual Callback Security, Setup Procedures

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Chapter 6 - Callback Security

Chapter 6 - Callback Security

This chapter describes how to use callback security with your modem.

Callback security protects your network from unauthorized access and helps control long distance costs. When callback security is enabled, all callers are requested to enter a password. If the password is in- valid, the caller can try twice more before the modem hangs up. If the password is valid, the modem hangs up and returns the call by dialing the phone number associated with the password.

It is possible to implement password protection without callback by storing a hyphen (-) before the call- back phone number. The caller must then append a hyphen to his password to establish the direct con- nection.

The modem can store up to 30 callback phone numbers and 30 callback passwords. Phone numbers can be up to 30 characters long and can contain the pause (,) and wait (W) characters in addition to the digits and characters normally found on a touch-tone keypad. Passwords can be up to 10 characters long.

Callback phone numbers are associated with callback passwords by being assigned to the same callback memory location. For example, if you assign the password “APRICOT” to memory location 16 and, in a separate operation, also assign phone number 6127853000 to memory location 16, the modem calls phone number 6127853000 when it receives the password “APRICOT.”

Because there is no way to examine the passwords and phone numbers stored in the modem, it is impor- tant to write them down as you enter them. A form that you can print out for this purpose is provided on the last page of this chapter.

Setup Procedures

Turning Callback Security On and Off

Note: Autoanswer must be enabled (S0=1 or S0=2) for callback security to work.

AT Command Method

1.Open a terminal program, such as HyperTerminal.

2.In the terminal window, type one of the following commands:

·To turn on callback security, type AT#DB1 and press ENTER. With remote callback security turned on, each caller is asked to enter a password, then is disconnected and called back by the modem. Also, dialing number locations 0–3, for use with the DS=y dialing command, are replaced by callback dialing number locations 1–30.

·To turn off callback security, type AT#DB0 and press ENTER. Callers no longer need a password to connect to the modem, the modem is unable to call them back, and stored dialing number locations 0–3 become available.

MT5600BA/BL Series User Guide

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Contents MT5600BA-V.92 MT5600BA-V.90 MT5600BL-V.90 MT5600BA/BL SeriesRevision Date Description Table of Contents Contents Product Description Description and FeaturesFeatures Safety Warnings Connect the Modem to Your System InstallationConnect the Phone to the Modem Optional Removing an Old Modem Driver Install the Modem DriverMT5600BA-V.92 Only Country Code ConfigurationInstall Phone Tools LED Indicators Using the Front PanelModem Configuration Menu Structure Liquid Crystal Display LCDOption Selection Twigs Menu OverviewStatus Trunk Basic Options Trunk From previous Advanced Options Trunk Advanced Options Trunk Diagnostic Options Trunk Remote Configuration Options TrunkCaller ID Options Trunk Phone Number Memory Options TrunkStatus Menu OptionsBasic Options Using the Front Panel Advanced Options Using the Front Panel Phone Number Memory Options Remote Configuration OptionsDiagnostic Options Caller ID Options Leased-Line Operation Two-Wire SetupFour-Wire Setup Dial Backup and Leased Line Restoral Setup Dial Backup and Leased-Line Restoral Leased Line Operation Remote Configuration Changing the Remote Escape Character Callback Security Setup ProceduresFront Panel Method Assigning Callback PasswordsAssigning Callback Phone Numbers Calling Procedure Callback Enable/Disable Callback Security CommandsCallback Assignments Form None of the Indicators Light TroubleshootingModem Does Not Respond to Commands Modem Cannot Connect When Dialing Modem Disconnects While Online Data Is Being Lost Modem Cannot Connect When AnsweringFile Transfer Is Slower Than It Should Be Fax and Data Software Can’t Run at the Same Time There Are Garbage Characters on the MonitorModem Doesn’t Work with Caller ID FCC Part 68 Telecom Appendix a Regulatory ComplianceCanadian Limitations Notice Fax Branding StatementNew Zealand Telecom Warning Notice EMC, Safety, and R&TTE Directive ComplianceInternational Modem Restrictions South African Notice Modem Compatibility Appendix B Technical SpecificationsTransmission Level Multi-Tech Systems, Inc. Warranty & Repairs Policies Appendix C Warranty, Service, Technical SupportRepair Procedures for International Distributors Online Warranty Registration ServiceInternational Customers outside U.S.A. and Canada Replacement PartsInternet Sites Technical SupportIdentify the Modem Firmware Upgrade OverviewAppendix D Upgrading the Firmware IntroductionIdentify the Current Firmware Version Download the Upgrade FileExtract the Upgrade Files Clear Your Stored Paramenters Upgrade the Modem’s FirmwareRestore Your Parameters Appendix E Installing a Modem Under Linux Using the Modem to Call the Internet RS-232 Pin Descriptions Appendix F Pin DescriptionsRDL RS-232 Cable PinoutsFig. F-3. Macintosh cable Leased Line PinoutsIndex Index