Multitech MT5600BLV.90, MT5600BAV.92 Clear Your Stored Paramenters, Upgrade the Modem’s Firmware

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Appendix D - Upgrading the Firmware

Step 5: Clear Your Stored Paramenters

Before you flash your modem, you should record the parameters that are currently stored in it, so you can reprogram it after flashing. After you have recorded them, send the AT&F command to the the modem to clear the stored parameters.

1.Run your favorite terminal program. If you are using Windows 95, Windows 98, Windows NT, or Windows 2000, you can use HyperTerminal.

2.In the program’s terminal window, type AT&V and press ENTER to list your modem’s current pa- rameters.

3.Record your parameters by saving the screens and sending them to your printer.

4.Type AT&F and press ENTER to clear your stored parameters and reset your modem to factory default.

5.Close the terminal program.

Step 6: Upgrade the Modem’s Firmware

Before you begin the following procedure, read the README.TXT file extracted from the upgrade archive file. Note the file name for the boot code (e.g., F35ALOAD.S37) and the file name for the new firmware (e.g., BKQG300G.HEX).

WARNING: Never install an older version of firmware over a newer version. Doing this WILL DESTROY THE FLASH PROM! If the flash PROM is destroyed, the modem must be sent in for repair.

1.Run Flash Wizard by double-clicking its icon or file name, or by selecting it from the Start menu. The Identifying Devices dialog box is displayed as Flash Wizard locates and identifies the devices connected to your system.

Note: If the message ERROR: No valid devices detected is displayed, verify that the modem is turned on and that all cables are correctly and securely attached.

2.Click the modem to be upgraded, and then click Next to proceed.

3.Select the port to be upgraded from the Port list, select the appropriate .HEX file from the Hex File list, and then click Next to continue.

Note: Do not use FLASHLDR.HEX. This file is used internally by Flash Wizard.

4.The Progress dialog box appears, showing a status bar that indicates the progress of the upgrade.

Caution: Any disruption of the program during this stage of the upgrade can cause your modem to become inoperable. Wait for the Next button to become active before proceeding.

5.When the flash upgrade is complete, the message Programming Complete appears. Click Next to continue.

6.The Results dialog box appears next. Click Finish to exit Flash Wizard.

Step 7: Restore Your Parameters

Your modem has been updated. You can now open your terminal program to reprogram your modem pa- rameters or to confirm the update by typing ATI3 in the terminal window and pressing ENTER.

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Contents MT5600BA-V.92 MT5600BA-V.90 MT5600BL-V.90 MT5600BA/BL SeriesRevision Date Description Table of Contents Contents Product Description Description and FeaturesFeatures Safety Warnings Connect the Modem to Your System InstallationConnect the Phone to the Modem Optional Removing an Old Modem Driver Install the Modem DriverMT5600BA-V.92 Only Country Code ConfigurationInstall Phone Tools LED Indicators Using the Front PanelModem Configuration Menu Structure Liquid Crystal Display LCDOption Selection Twigs Menu OverviewStatus Trunk Basic Options Trunk From previous Advanced Options Trunk Advanced Options Trunk Diagnostic Options Trunk Remote Configuration Options TrunkCaller ID Options Trunk Phone Number Memory Options TrunkStatus Menu OptionsBasic Options Using the Front Panel Advanced Options Using the Front Panel Phone Number Memory Options Remote Configuration OptionsDiagnostic Options Caller ID Options Leased-Line Operation Two-Wire SetupFour-Wire Setup Dial Backup and Leased Line Restoral Setup Dial Backup and Leased-Line RestoralLeased Line Operation Remote Configuration Changing the Remote Escape Character Callback Security Setup ProceduresFront Panel Method Assigning Callback PasswordsAssigning Callback Phone Numbers Calling Procedure Callback Enable/Disable Callback Security CommandsCallback Assignments Form None of the Indicators Light TroubleshootingModem Does Not Respond to Commands Modem Cannot Connect When Dialing Modem Disconnects While Online Data Is Being Lost Modem Cannot Connect When AnsweringFile Transfer Is Slower Than It Should Be Fax and Data Software Can’t Run at the Same Time There Are Garbage Characters on the MonitorModem Doesn’t Work with Caller ID FCC Part 68 Telecom Appendix a Regulatory ComplianceCanadian Limitations Notice Fax Branding StatementNew Zealand Telecom Warning Notice EMC, Safety, and R&TTE Directive ComplianceInternational Modem Restrictions South African Notice Modem Compatibility Appendix B Technical SpecificationsTransmission Level Multi-Tech Systems, Inc. Warranty & Repairs Policies Appendix C Warranty, Service, Technical SupportRepair Procedures for International Distributors Online Warranty Registration ServiceInternational Customers outside U.S.A. and Canada Replacement PartsInternet Sites Technical SupportIdentify the Modem Firmware Upgrade OverviewAppendix D Upgrading the Firmware IntroductionIdentify the Current Firmware Version Download the Upgrade FileExtract the Upgrade Files Clear Your Stored Paramenters Upgrade the Modem’s FirmwareRestore Your Parameters Appendix E Installing a Modem Under Linux Using the Modem to Call the Internet RS-232 Pin Descriptions Appendix F Pin DescriptionsRDL RS-232 Cable PinoutsFig. F-3. Macintosh cable Leased Line PinoutsIndex Index
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