6-4 CHAPTER 6: TROUBLESHOOTING
Figure 1-2 on page 1-4. The switch is recessed into a round hole to protect it from being pressed unintentionally.
WARNING: Use only a nonconductive object such as a plastic stylus to press the hardware interrupt switch. Do not use the tip of a pencil. Graphite particles can cause electrical shock to the operator and can damage components on the server’s circuit boards.
Pressing this switch aborts software operation and passes control of the server to the monitor utility.
bAt the > prompt, enter k .
Entering this command performs a soft reset.
cEnter fc .
The Firmware Configuration Utility menu appears.
dEnter D to display parameters.
If your boot source is a diskette, check the Initial Boot Source parameter. If your boot source is the network, check the settings of Initial Boot Source, Network Boot String, Boot Protocol, and Change IP/TFTP Parameters (for example, the IP addresses configured in firmware should match the IP addresses of actual devices).
If you need to reconfigure a setting, refer to “Changing the Configuration” on page 4-3.
3If the problems persists, contact 3Com or your network supplier.
The communications server experiences one or more of the following symptoms:
■Data Received, Packet Received, and Network Activity LEDs do not indicate any activity, despite being connected to an operational network.
■The console display freezes, and nothing happens when you press the Return key.
■When you try to access the server’s management interface from a terminal or a remote location, the server fails to acknowledge the connection attempt.
Meaning: | A server or Ethernet interface failure has occurred. |
Action: | Take the following action: |