Silex technology SX-500-1402 manual Chapter Troubleshooting

Page 38

Chapter 6

Troubleshooting

If you have experience problems with the Serial Device Server, please check the following troubleshooting steps:

1.Make sure that you are getting power to the Serial Device Server. The orange LED should be on solid if the proper power is being received. If it is not on, check the power supply connections, and if possible, try a different Silex Serial Device Server power supply.

2.Make sure that you have a valid network connection.

a.Make sure that your network is operating properly (that is, other devices should be able to communicate using the same hub, switch, or access point that the Serial Device Server is connected to).

b.If you are using hardwired Ethernet, the green LED should be lit or blinking. If it is not, make sure that the cable is properly connected, and if possible, try a different Ethernet cable.

c.If you are using a wireless connection, both the yellow LED and green LED should be lit or blinking. If they are not, double check your wireless settings. The SSID and security parameters must exactly match the requirements of the access point in order for the Serial Device Server to communicate on an infrastructure wireless network. If you are using Ad-Hoc mode, the Serial Device Server must have exactly the same SSID, security parameters, and RF channel as the other wireless device(s) on the network.

d.Make sure that you have a valid IP address, subnet mask and router address (check with your network administrator to make sure that you have the correct information). You can check to see if the IP address information is correctly set by printing a test page (press the RESET pushbutton to send a test page to a printer or terminal connected to the serial port) or by using the PING command from a computer system connected to the network.

3.If you have a valid network connection and IP address, but you cannot communicate with your serial device, then:

a.Make sure that the settings of the serial port on your device exactly match the settings of the serial port of the Serial Device Server. For example, if your device is set for 9600bps, 8-bit characters, no parity, and RTS/CTS flow control, the Serial Device Server must also have these exact same settings.

Page 32

Silex

Troubleshooting

 

Part Number 140-00188-210A

 

Page 37 Page 39
Image 38
Page 37 Page 39
Contents SX-500-1402 Serial Device Server Trademarks Page Contents Figures Contents Silex Part Number 140-00188-210A Emissions Disclaimer Safety PrecautionsAbout This Reference Guide Revision History 2009.08.13 Lee Aydelotte Initial ReleaseIntroduction SX-500LED Logical PortsPort Name Description FIPS-140-2 Interface Physical Logical InterfaceWPA2 AES-CCMP ConfigurationRequired Setting Https Physical Protection Secure OperationInstalling the Serial Device Server Installing the Serial Device Server HardwareVerify Package Contents RS-232 connector pinouts and cabling Monitoring Serial Device Server Status Status Monitors Function StateTCP/IP Settings Chapter Configuring the Serial Device ServerBasic Configuration Requirements Wireless Configuration SettingsConfiguration Methods First-Time IP Address Configuration Ping ipaddress Using a Web Browser to Configure the Serial Device Server Silex Authentication Server Certificate You can skip the remainder of this chapter AD-HOC Disabled Init ExitChapter Using the Serial Device Server with Your Application Serial Port EmulatorRaw TCP connection Telnet ipaddress portnumberECable Mode RFC 2217 Remote Modem Control SupportPrint Server Mode Console Mode SwitchingAT Commands SET Port S1 Filter ATFactory Default Settings Parameter Description Chapter Advanced ConfigurationFactory Default Settings CTS/RTSModifying TCP/IP Settings Parameter Description Settings Default SettingDNS Using AT Modem CommandsTCP/IP Settings Parameter Standard AT Commands Supported AT Commands Parameter DescriptionAT#Cset nw ssid silex#Csave Parameter Command DescriptionExtended AT Commands Parameter Description Response Codes Response Codes Numeric Code DescriptionChapter Troubleshooting Email Tech support support@silexamerica.com Radio Performance Specifications Parameter Chapter Product SpecificationsProduct Specifications Component TCP Port Connections Parameter SpecificationsTCP Port Connections Port Destination DeviceEAP Appendix a Advanced Security ConfigurationPSK Ttls LeapWEP Key Value Wireless Security Only Encryption Mode Wireless Security OnlyKey Selection Wireless Security Only Pre-Shared Key Wireless Security OnlyAuthentication Attempts Wireless Authentication Type Wireless Security OnlyWired Authentication Type Wired Ethernet Networks Only PasswordProduct Specifications Silex Part Number 140-00188-210A Network Commands Description Appendix B Console CommandsWireless and Network Security Commands Signal Quality Signal Strength = Noise LevelSET NW Ethauth Ttls TLS Peap Command DescriptionTLS PSK SET NW KEY# SET NW RTS Wifi RTS Threshold =CL NW BSsid SET NW CertcnSET NW Certkey SET NW CERTCN2SET NW Certexp SET NW IDSET NW Realm SET NW Wpagroup Enable DisableSET NW Inap PAPMSCHAPV2 Port Commands Description Port CommandsSET NW Reset XON/XOFFCL Port S1 JOB Server Information CommandsServer Information Commands Description SET Port S1 Size 7SET Snmp LOCation string SET SERVEr NAme NameSET Snmp CONtact String SH SerialService Commands Service Commands DescriptionTEXTP1 TwcffffffBINARYP1 TWCFFFFFFP14String Commands String CommandsEnter LANGUAGE= TCP/IP CommandsTCP/IP Commands Description POSTSCRIPT\0ASET IP BAnner ENable DIsable All hosts permitted accessSET ARP ENable DIsable SET IP Chksum ENable DIsableSET IP Http Auto Bootp Rarp Dhcp StaticSET IP FTP SET IP LPDSET IP TCP SET IP TftpXxxxxxS1A 9100 XxxxxxS1B 3001 SH IPAuto Firmware Update Firmware Update Command DescriptionMiscellaneous Commands Description Miscellaneous CommandsHelp Commands Console Commands Silex Part Number 140-00188-210A Appendix C Firmware Update Procedures Firmware Update Procedures Silex Part Number 140-00188-210A Appendix D Safety and Regulatory Notices Information for United States UsersInformation for Canadian Users IC notice SX-500  FCC ID N6C-SX10WGInformation for European Users SX-500 Declaration of Conformity CE SX-500Silex Technology Europe GmbH Appendix E Silex Contact InformationSilex Technology America, Inc Silex Technology Beijing, IncSilex Technology America, Inc

SX-500-1402 specifications

The Silex Technology SX-500-1402 is an advanced industrial wireless module designed for seamless integration into various applications requiring high-performance wireless connectivity. This module is particularly renowned for its robust features, making it ideal for use in automation, healthcare, and smart city applications.

One of the main features of the SX-500-1402 is its dual-band Wi-Fi capability, which operates on both 2.4 GHz and 5 GHz frequencies. This not only provides flexibility for different environments but also enhances the overall performance by reducing interference and optimizing data throughput. The module supports Wi-Fi 5 (802.11ac), enabling high-speed data transmission and ensuring reliable connectivity even in crowded environments.

Another key aspect of the SX-500-1402 is its compact size and lightweight design, offering an excellent solution for space-constrained applications. The module features a PCB form factor that facilitates easy integration into diverse devices while minimizing additional footprint.

The SX-500-1402 boasts advanced security features, including WPA3 support, ensuring encryption and secure data transmission across networks. This is a critical requirement for applications in healthcare and finance, where safeguarding sensitive information is paramount. Furthermore, the module supports secure boot and firmware updates, further enhancing its security posture.

In terms of power management, the Silex module is designed for energy efficiency, making it suitable for battery-powered applications. It features various power-saving modes that help to extend battery life without compromising performance, enabling devices to operate for longer periods without frequent recharging.

The SX-500-1402 also integrates seamlessly with diverse host interfaces, such as UART, SPI, and I2C, facilitating easy connectivity to microcontrollers and other devices. This versatility makes it an ideal choice for developers looking to prototype and bring their IoT solutions to market swiftly.

Key specifications of the SX-500-1402 include a maximum data rate of 867 Mbps in the 5 GHz band, operating temperature range from -20 to 70 degrees Celsius, and an extended range due to its MIMO (Multiple Input, Multiple Output) technology, which further enhances performance in environments with obstacles.

In summary, the Silex Technology SX-500-1402 is an exceptional choice for applications requiring reliable, high-speed wireless communication. With its advanced features, robust security measures, and versatile integration options, it stands out as a premier solution in the industrial wireless module landscape.
Top Page Image Contents