NCR 7883 manual Obtaining Additional Information, Obtaining Technical Assistance

Page 5

 

 

NCR RealScan 7883 Installation and Owner Guide

 

Obtaining Additional Information

 

 

 

Other Information Products

 

 

Order Number

Title

 

 

B005-0000-1436

NCR RealScan 7883 User Guide

 

 

B005-0000-1437

NCR RealScan 7883 Repair Guide

 

 

BST0-2121-74

NCR Scanner Programming Tags

 

 

BD20-1074-A

NCR Scanner/Scale Interface Programmer’s Guide

 

 

 

How To Obtain Information Products

 

 

Web Sites

E-Mail

 

http://inforetail.AtlantaGA.NCR. IP136695@exchange.DaytonOH.ncr.COM

 

COM (NCR only)

 

(US area)

http://www.info.NCR.COM

M0500005@exchange.UnitedKingdom.NCR.

 

(Anyone)

 

COM (International)

Online Order

Mail Order

Connect System (NCR only)

Phone Order

NCR Corporation IPP-Dayton

 

1529 Brown St.

800-543-2010 (US area)

 

IPP EMD-2

622-3727 (VOICEplus)

 

Dayton, OH 45479

44-181-242-5350 (International)

 

USA

 

 

NCR Corporation

Fax Order

 

915 High Road

937-445-6245 (US area)

 

North Finchley

44 (0) 20 8 242 5355 (International)

 

London N12 0HN United Kingdom

 

 

 

 

Obtaining Technical Assistance

Technical assistance is available as follows.

Technical assistance in the United States: 1-800-262-7782

Technical assistance in other countries: call your local NCR office

To order parts: 1-800-438-7830

Note: If you find any defective parts during installation of a new scanner, contact the Customer Satisfaction Hotline at one of the following.

In the United States, call: 1-800-528-8658 (USA)

In all other countries call: your local NCR office

E-mail: CustomerSat.Retail@NCR.com

497-0424789 Release F

04/04

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Contents Information Products RSD-Atlanta RealScan Installation and Owner GuideContents Laser Safety Label Laser Module Label Laser Power Revision Record Obtaining Technical Assistance Obtaining Additional InformationNCR RealScan 7883 Mountings Step Installation InstructionsStandard Interface Connection Installing Power Supply and Interface CablesConnecting the Cables to an NCR RealScan USB Interface Connection IBM HID NCR RealScan 7835/7836 Auxiliary RS-232 PortRealScan 7892 Bi-Modal Presentation Scanner Special InstallationsRS-232 Peripherals RealScan 7837 Programming Programming the RealScanRealScan 7832 Programming Factory Default RS232, 7 DATA, 1 STOP, Space Parity Flash Latest Firmware Programming the RealScan Setting Program Parameters and Verifying Host ConnectionTurning on the RealScan UPC/EAN Programming DefaultsBaud Rate IBM Communications Programming for USB ConnectionRS-232 Communications RSS-14 Stacked Reduced Space SymbologyRSS Expanded RSS Expanded StackedDisabling RSS Making Other Program ChangesEnabling RSS UPC-A Scan Sample Tags01234 5 678 9 Determining Label QualityScan Zone Adjusting Screw Setting RealScan 7883 Scan ZoneVertical Pass-by Scanning Horizontal Pass-by ScanningVertical Presentation Scanning from Bottom Vertical Presentation Scanning from TopPlastic Top Plate Mounting the RealScanRubber Feet Plastic Top Plate ScannerC Latch Clip Mounting Screw Vertical Mounting Bracket Cable Clamps Checkstand CutoutCheckpoint Cable Operating the Scanner Cleaning the Scanner Green Status Tones Problem Indicator Correcting Scanner ProblemsThen supply again Most Common Interface Cables Interface ConnectorInterface Information Communications Protocol Options 4 and B not supported yet Communications ProtocolProgramming Worksheet Checkstand Hole RealScan 7883 Horizontal Mount FeaturesVentilation Requirements Checkstand Hole RealScan 7883 Flat MountInstallation Type Input Voltage L1, L2 Circuit Breakers Electrical WiringNCR Components NCR RealScan Mettler Toledo Scale, & Sensormatic ScanMaxTMHSSensormatic Components Mettler Toledo ComponentsLeft-To-Right Scanning System ConstructionRight-TO-Left Scanning Configuring the Scale Installing the Scanner Connecting Sensormatic Components Routing the Cables Completing the Installation Calibrating the Mettler Toledo Scale NCR RealScan 7883 Installation and Owner Guide Sensormatic Programmable Functions Sensormatic Deactivation IndicatorsScale Problems TroubleshootingScanner Problems Sensormatic Deactivation Good Read Tone Programming WorksheetsCommunications Protocol Bar Codes TimersCode Bar Codes Unique Identifier Label Identifiers21 RS-232 Parameters 20 RS-232 Parameters24 RS-232 Communications Options 22 RS-232 Prefix Byte23 RS-232 Terminator Byte Miscellaneous Parameters RealScan Ascii Code Chart Identification Labels Regulatory InformationNCR Corporation Duluth, Ga CE Mark ApplicabilityDeclaration of Conformity Laser Module Label Laser SafetyLaser Safety Label Laser Power Reset Volume AdjustmentDefault Programming TagsEnd Programming ModeSave and Reset Abort Diagnostic ModeRS-232 Temporary Service Mode Mode Reset TalliesHex Firmware FlashingR0050 R0053 Hex a Hex D Hex BHex C Hex F Hex E