Dell 9150 127, Aruba, Australia Sydney, Austria Vienna Website support.euro.dell.com, Bahamas

Page 127

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Argentina (Buenos Aires)	Website: www.dell.com.ar
International Access Code: 00	E-mail: us_latin_services@dell.com
Country Code: 54	E-mail for desktop and portable computers:
City Code: 11	la-techsupport@dell.com
City Code: 11	E-mail for servers and EMC® storage products:
	E-mail for servers and EMC® storage products:
	la_enterprise@dell.com
	Customer Care	toll-free: 0-800-444-0730
	Tech Support	toll-free: 0-800-444-0733
	Tech Support Services	toll-free: 0-800-444-0724
	Sales	0-810-444-3355

Aruba	General Support	toll-free: 800-1578

Australia (Sydney)	E-mail (Australia): au_tech_support@dell.com
International Access Code: 0011	E-mail (New Zealand): nz_tech_support@dell.com
Country Code: 61	Home and Small Business	1-300-655-533
City Code: 2	Government and Business	toll-free: 1-800-633-559
	Preferred Accounts Division (PAD)	toll-free: 1-800-060-889
	Customer Care	toll-free: 1-800-819-339
	Technical Support (portables and desktops)	toll-free: 1-300-655-533
	Technical Support (servers and workstations)	toll-free: 1-800-733-314
	Corporate Sales	toll-free: 1-800-808-385
	Transaction Sales	toll-free: 1-800-808-312
	Fax	toll-free: 1-800-818-341

Austria (Vienna)	Website: support.euro.dell.com
International Access Code: 900	E-mail: tech_support_central_europe@dell.com
Country Code: 43	Home/Small Business Sales	0820 240 530 00
City Code: 1	Home/Small Business Fax	0820 240 530 49
	Home/Small Business Customer Care	0820 240 530 14
	Preferred Accounts/Corporate Customer Care	0820 240 530 16
	Home/Small Business Technical Support	0820 240 530 14
	Preferred Accounts/Corporate Technical Support	0660 8779
	Switchboard	0820 240 530 00

Bahamas	General Support	toll-free: 1-866-278-6818

Appendix

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Image 127

Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Service Tag CD or DVD eject button CD or DVD activity lightNovember WD722 Contents Solving Problems Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore104 101102 103116 109113 114Contents Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information Service Tag and Microsoft Windows License At premier.support.dell.com. The website may not be Order status, warranty, and repair informationUpdates What Are You Looking For? Find It HereClick the arrow icon Click the topic that describes your problemFollow the instructions on the screen Setting Up and Using Your Computer Setting Up a PrinterPrinter Cable Connecting a USB Printer Connecting to the InternetUSB connector on computer USB printer cable Setting Up Your Internet Connection Playing CDs and DVDs DVD player includes the following basic buttons Adjusting the VolumeHow to Copy a CD or DVD Adjusting the PictureCopying CDs and DVDs Media Type Read Write Rewritable Using Blank CDs and DVDsHelpful Tips Using a Media Card Reader OptionalConnecting Two Monitors TV-OUT connector VGA blue connector Connecting Two Monitors With VGA ConnectorsOptional DVI adapter Connecting to a Network Adapter Setting Up a Home and Office NetworkConnecting a TV Changing the Display SettingsNetwork adapter Power ManagementNetwork Setup Wizard Connector Network adapter connector on computerHibernate Mode Standby ModePower Options Properties Advanced Tab Power Schemes TabHyper-Threading IeeeHibernate Tab Hard drive About Your RAID ConfigurationRAID Level 0 Configuration SegmentConfiguring Your Computer for RAID RAID Level 1 ConfigurationCreating a RAID Level 0 Configuration Setting Your Computer to RAID-Enabled ModeDeleting a RAID Volume Creating a RAID Level 1 ConfigurationConfiguring for RAID Using the Intel Application Accelerator Migrating to a RAID Level 0 Configuration Migrating to a RAID Level 1 Configuration To Mark a Drive as a Spare Hard Drive Rebuilding a Degraded RAID Level 1 ConfigurationUnderstanding Intel Viiv Technology Optional Creating a Spare Hard DriveEnabling the QRT Feature in System Setup Using Intel Viiv Quick Resume Technology OptionalEnabling the QRT feature in the Operating system Battery Problems Troubleshooting TipsSolving Problems CD and DVD drive problems Drive ProblemsHard drive problems Mail, Modem, and Internet ProblemsProblems writing to a CD/DVD-RW drive Solving Problems Use these characters in filenames Error MessagesKeyboard Problems Media Card Reader ProblemsProgram stops responding Lockups and Software ProblemsComputer does not start up Computer stops respondingProgram is designed for an earlier Windows operating system Other software problemsSolid blue screen appears Mouse Problems Memory ProblemsNetwork Problems Power Problems Scanner Problems Printer ProblemsNo sound from speakers Sound and Speaker ProblemsNo sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Solving Problems Light Pattern Problem Description Diagnostic LightsModules installed, remove Light Pattern Problem Description Suggested ResolutionIf the problem still exists, install a If the problem persists, contact DellEnsure that the cables are properly If there is an error message on yourScreen identifying a problem with a Installed on your computerDell Diagnostics Main Menu Dell DiagnosticsOption Function Drivers What Is a Driver?Tab Function Windows XP Reinstalling DriversUsing Windows XP Device Driver Rollback Identifying DriversResolving Software and Hardware Incompatibilities Manually Reinstalling DriversRestoring Your Operating System Creating a Restore Point Using Microsoft Windows XP System RestoreRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Using Dell PC Restore by SymantecEnabling System Restore Removing Dell PC Restore Turn Off Your Computer Removing and Installing PartsBefore You Begin Recommended ToolsBefore Working Inside Your Computer Front View of the Computer System shutdown SystemBack View of the Computer Removing the Computer Cover Removing and Installing Parts Inside View of Your Computer Power supplySystem Board Components Memory Overview MemoryAddressing Memory With 4-GB Configurations Securing clips Connector Removing and Installing Parts Installing MemoryTo processor Memory module Cutouts Crossbar NotchNotches Memory module Cutouts Crossbars Removing Memory CardsPCI Cards Installing a PCI CardRelease tab Release tabs Removing and Installing Parts Removing a PCI Card PCI Express Cards Release tabs Card retention Installing a PCI Express CardRemoving and Installing Parts PCI Express Card slot PCI Express X16 card Card Securing tabNot fully seated card Bracket within slot Fully seated card Release tab Release tabs Lever on chassis wall Removing a PCI Express CardPCI Express Release tab Card retention mechanismDoor Piano bracket May not be present on all computersRemoving and Installing Parts Removing the Drive Panel Drive PanelsSliding plate lever Drive panel Center drive Removing the Drive-Panel InsertReplacing the Drive-Panel Insert Drive-panel Insert tab Drive panel Drive-panel insertReplacing the Drive Panel Drives General Installation GuidelinesHard Drive Removing a Hard Drive Power cable Hard drive cableTabs Hard drive Hard drive Hard drive bracket Installing a Hard DriveAdding a Second Hard Drive Removing a Floppy Drive Floppy DrivePower cable Floppy drive cable Installing a Floppy Drive Removing a Media Card Reader Media Card ReaderMedia Card Reader Not present on all computers 100101 Installing a Media Card ReaderMedia Card Reader Screws 102 CD/DVD DriveUSB cable Media Card Reader Not present on all computers 103 Removing a CD/DVD Drive104 Installing a CD/DVD DriveCD/DVD drive Shoulder screws System board 105Replacing the Battery Battery106 Replacing the Computer Cover Battery Battery socket Tab107 Removing and Installing Parts 109 Specifications110 111 112 50.8 cm/sec System SetupOverview 113System Setup Screens Entering System Setup114 115 116 System Setup OptionsRAID On 117 Remotely from Suspend 118Monday through Friday Up from Hibernate or Off119 Boot SequenceOption Settings Changing Boot Sequence for the Current Boot120 Changing Boot Sequence for Future Boots121 Clearing Forgotten Passwords122 Clearing Cmos SettingsCleaning Your Computer Computer, Keyboard, and MonitorCDs and DVDs Dell Technical Support Policy U.S. OnlyMouse Floppy Drive124 Definition of Dell-Installed Software and PeripheralsFCC Notices U.S. Only Definition of Third-Party Software and Peripherals125 Class a Class BFCC Identification Information Contacting Dell126 Austria Vienna Website support.euro.dell.com 127Aruba Australia Sydney128 Cayman Islands 129Chile Santiago Colombia 130Costa Rica 131 Germany Langen Website support.euro.dell.com 132Home and Small Business Corporate133 Area Codes Local Numbers, Toll-Free Numbers 134Italy Milan Website support.euro.dell.com JamaicaKorea Seoul 135Malaysia Penang Website support.ap.dell.com 136Luxembourg Website support.euro.dell.com MacaoNetherlands Amsterdam Website support.euro.dell.com 137Montserrat Netherlands Antilles138 139 Sweden Upplands Vasby Website support.euro.dell.com 140Switzerland Geneva Website support.euro.dell.com Turks and Caicos Islands 141Thailand Website support.ap.dell.com Trinidad/TobagoUruguay 142Venezuela 143Business Virgin IslandsAppendix Index 145 Index146 Index Index 147 Device Driver Rollback, 58 Files and Settings Transfer Booting to devices, 119 connectors, 66 Warranty Windows XP148 Index

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