Dell DCTA, 9150 manual Drive Problems, CD and DVD drive problems

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W I N D O W S ® R E C O G N I Z E S T H E D R I V E

M I C R O S O F T ®

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Drive Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

— Click the Start button and

click My Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

TE S T T H E D R I V E —

•Insert another floppy, CD, or DVD to eliminate the possibility that the original one is defective.

•Insert a bootable floppy and restart the computer.

C L E A N T H E D R I V E O R D I S K — See page 122.

C H E C K T H E C A B L E C O N N E C T I O N S

R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See page 60.

R U N T H E D E L L D I A G N O S T I C S — See page 56.

CD and DVD drive problems

NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD.

NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.

A D J U S T T H E W I N D O W S V O L U M E C O N T R O L —

•Click the speaker icon in the lower-right corner of your screen.

•Ensure that the volume is turned up by clicking the slidebar and dragging it up.

•Ensure that the sound is not muted by clicking any boxes that are checked.

C H E C K T H E S P E A K E R S A N D S U B W O O F E R — See "Sound and Speaker Problems" on page 49.

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Solving Problems