Dell 9150, DCTA manual 129, Cayman Islands, Chile Santiago

Page 129

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Canada (North York, Ontario)

Online Order Status: www.dell.ca/ostatus

 

International Access Code: 011

AutoTech (automated technical support)

toll-free: 1-800-247-9362

 

Customer Care (Home Sales/Small Business)

toll-free: 1-800-847-4096

 

Customer Care (med./large business, government)

toll-free: 1-800-326-9463

 

Technical Support (Home Sales/Small Business)

toll-free: 1-800-847-4096

 

Technical Support (med./large bus., government)

toll-free: 1-800-387-5757

 

Technical Support (printers, projectors, televisions,

1-877-335-5767

 

handhelds, digital jukebox, and wireless)

 

 

Sales (Home Sales/Small Business)

toll-free: 1-800-387-5752

 

Sales (med./large bus., government)

toll-free: 1-800-387-5755

 

Spare Parts Sales & Extended Service Sales

1 866 440 3355

 

 

 

Cayman Islands

General Support

1-800-805-7541

 

 

 

Chile (Santiago)

Sales, Customer Support, and Technical Support

toll-free: 1230-020-4823

Country Code: 56

 

 

City Code: 2

 

 

 

 

 

Appendix

129

Page 128 Page 130
Image 129
Page 128 Page 130
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Service Tag CD or DVD eject button CD or DVD activity lightNovember WD722 Contents Solving Problems Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore102 101103 104113 109114 116Contents What Are You Looking For? Find It Here Warranty information Finding InformationFinding Information Service Tag and Microsoft Windows License Updates Order status, warranty, and repair informationWhat Are You Looking For? Find It Here At premier.support.dell.com. The website may not beClick the topic that describes your problem Click the arrow iconFollow the instructions on the screen Setting Up a Printer Setting Up and Using Your ComputerPrinter Cable Connecting to the Internet Connecting a USB PrinterUSB connector on computer USB printer cable Setting Up Your Internet Connection Playing CDs and DVDs DVD player includes the following basic buttons Adjusting the VolumeAdjusting the Picture How to Copy a CD or DVDCopying CDs and DVDs Media Type Read Write Rewritable Using Blank CDs and DVDsHelpful Tips Using a Media Card Reader OptionalConnecting Two Monitors Connecting Two Monitors With VGA Connectors TV-OUT connector VGA blue connectorOptional DVI adapter Connecting a TV Setting Up a Home and Office NetworkChanging the Display Settings Connecting to a Network AdapterNetwork Setup Wizard Power ManagementConnector Network adapter connector on computer Network adapterStandby Mode Hibernate ModePower Options Properties Advanced Tab Power Schemes TabIeee Hyper-ThreadingHibernate Tab RAID Level 0 Configuration About Your RAID ConfigurationSegment Hard driveConfiguring Your Computer for RAID RAID Level 1 ConfigurationCreating a RAID Level 0 Configuration Setting Your Computer to RAID-Enabled ModeDeleting a RAID Volume Creating a RAID Level 1 ConfigurationConfiguring for RAID Using the Intel Application Accelerator Migrating to a RAID Level 0 Configuration Migrating to a RAID Level 1 Configuration Understanding Intel Viiv Technology Optional Rebuilding a Degraded RAID Level 1 ConfigurationCreating a Spare Hard Drive To Mark a Drive as a Spare Hard DriveUsing Intel Viiv Quick Resume Technology Optional Enabling the QRT Feature in System SetupEnabling the QRT feature in the Operating system Troubleshooting Tips Battery ProblemsSolving Problems CD and DVD drive problems Drive ProblemsMail, Modem, and Internet Problems Hard drive problemsProblems writing to a CD/DVD-RW drive Solving Problems Use these characters in filenames Error MessagesKeyboard Problems Media Card Reader ProblemsComputer does not start up Lockups and Software ProblemsComputer stops responding Program stops respondingOther software problems Program is designed for an earlier Windows operating systemSolid blue screen appears Mouse Problems Memory ProblemsNetwork Problems Power Problems Scanner Problems Printer ProblemsNo sound from speakers Sound and Speaker ProblemsVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems Light Pattern Problem Description Diagnostic LightsIf the problem still exists, install a Light Pattern Problem Description Suggested ResolutionIf the problem persists, contact Dell Modules installed, removeScreen identifying a problem with a If there is an error message on yourInstalled on your computer Ensure that the cables are properlyDell Diagnostics Dell Diagnostics Main MenuOption Function What Is a Driver? DriversTab Function Using Windows XP Device Driver Rollback Reinstalling DriversIdentifying Drivers Windows XPManually Reinstalling Drivers Resolving Software and Hardware IncompatibilitiesRestoring Your Operating System Using Microsoft Windows XP System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Removing Dell PC Restore Before You Begin Removing and Installing PartsRecommended Tools Turn Off Your ComputerBefore Working Inside Your Computer Front View of the Computer System shutdown SystemBack View of the Computer Removing the Computer Cover Removing and Installing Parts Inside View of Your Computer Power supplySystem Board Components Memory Overview MemoryAddressing Memory With 4-GB Configurations Installing Memory Securing clips Connector Removing and Installing PartsTo processor Notch Memory module Cutouts CrossbarNotches Memory module Cutouts Crossbars Removing Memory CardsPCI Cards Installing a PCI CardRelease tab Release tabs Removing and Installing Parts Removing a PCI Card PCI Express Cards Release tabs Card retention Installing a PCI Express CardRemoving and Installing Parts PCI Express X16 card Card Securing tab PCI Express Card slotNot fully seated card Bracket within slot Fully seated card Release tab Release tabs Lever on chassis wall Removing a PCI Express CardDoor Release tab Card retention mechanismPiano bracket May not be present on all computers PCI ExpressRemoving and Installing Parts Drive Panels Removing the Drive PanelSliding plate lever Drive panel Replacing the Drive-Panel Insert Removing the Drive-Panel InsertDrive-panel Insert tab Drive panel Drive-panel insert Center driveReplacing the Drive Panel General Installation Guidelines DrivesHard Drive Power cable Hard drive cable Removing a Hard DriveTabs Hard drive Hard drive Hard drive bracket Installing a Hard DriveAdding a Second Hard Drive Removing a Floppy Drive Floppy DrivePower cable Floppy drive cable Installing a Floppy Drive Removing a Media Card Reader Media Card ReaderMedia Card Reader Not present on all computers 100Installing a Media Card Reader 101Media Card Reader Screws CD/DVD Drive 102USB cable Media Card Reader Not present on all computers 103 Removing a CD/DVD DriveInstalling a CD/DVD Drive 104CD/DVD drive Shoulder screws System board 105Battery Replacing the Battery106 Battery Battery socket Tab Replacing the Computer Cover107 Removing and Installing Parts 109 Specifications110 111 112 Overview System Setup113 50.8 cm/secEntering System Setup System Setup Screens114 115 System Setup Options 116RAID On 117 Monday through Friday 118Up from Hibernate or Off Remotely from SuspendOption Settings Boot SequenceChanging Boot Sequence for the Current Boot 119120 Changing Boot Sequence for Future Boots121 Clearing Forgotten PasswordsCleaning Your Computer Clearing Cmos SettingsComputer, Keyboard, and Monitor 122Mouse Dell Technical Support Policy U.S. OnlyFloppy Drive CDs and DVDsFCC Notices U.S. Only Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals 124125 Class a Class BContacting Dell FCC Identification Information126 Aruba 127Australia Sydney Austria Vienna Website support.euro.dell.com128 129 Cayman IslandsChile Santiago 130 ColombiaCosta Rica 131 Home and Small Business 132Corporate Germany Langen Website support.euro.dell.com133 Italy Milan Website support.euro.dell.com 134Jamaica Area Codes Local Numbers, Toll-Free NumbersKorea Seoul 135Luxembourg Website support.euro.dell.com 136Macao Malaysia Penang Website support.ap.dell.comMontserrat 137Netherlands Antilles Netherlands Amsterdam Website support.euro.dell.com138 139 140 Sweden Upplands Vasby Website support.euro.dell.comSwitzerland Geneva Website support.euro.dell.com Thailand Website support.ap.dell.com 141Trinidad/Tobago Turks and Caicos IslandsUruguay 142Business 143Virgin Islands VenezuelaAppendix Index 145 Index146 Index Index 147 Booting to devices, 119 connectors, 66 Warranty Windows XP Device Driver Rollback, 58 Files and Settings Transfer148 Index
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