Dell DCTA, 9150 manual 128

Page 128

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Barbados

General Support

1-800-534-3066

 

 

 

Belgium (Brussels)

Website: support.euro.dell.com

 

International Access Code: 00

E-mail for French-speaking Customers:

 

Country Code: 32

support.euro.dell.com/be/fr/emaildell/

 

 

 

City Code: 2

Technical Support for Inspiron XPS computers only

02 481 92 96

 

 

 

Technical Support for all other Dell computers

02 481 92 88

 

Technical Support Fax

02 481 92 95

 

Customer Care

02 713 15 .65

 

Corporate Sales

02 481 91 00

 

Fax

02 481 92 99

 

Switchboard

02 481 91 00

 

 

 

Bermuda

General Support

1-800-342-0671

 

 

 

Bolivia

General Support

toll-free: 800-10-0238

 

 

 

Brazil

Website: www.dell.com/br

 

International Access Code: 00

Customer Support, Technical Support

0800 90 3355

Country Code: 55

Technical Support Fax

51 481 5470

City Code: 51

Customer Care Fax

51 481 5480

 

Sales

0800 90 3390

 

 

 

British Virgin Islands

General Support

toll-free: 1-866-278-6820

 

 

 

Brunei

Customer Technical Support (Penang, Malaysia)

604 633 4966

Country Code: 673

Customer Service (Penang, Malaysia)

604 633 4949

 

Transaction Sales (Penang, Malaysia)

604 633 4955

 

 

 

128

Appendix

Image 128
Contents Service Tag CD or DVD eject button CD or DVD activity light W . d e l l . c o m s u p p o r t . d e l l . c o mNovember WD722 Contents Solving Problems Using Microsoft Windows XP System Restore Resolving Software and Hardware Incompatibilities101 102103 104109 113114 116Contents Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information Service Tag and Microsoft Windows License Order status, warranty, and repair information UpdatesWhat Are You Looking For? Find It Here At premier.support.dell.com. The website may not beFollow the instructions on the screen Click the topic that describes your problemClick the arrow icon Printer Cable Setting Up a PrinterSetting Up and Using Your Computer USB connector on computer USB printer cable Connecting to the InternetConnecting a USB Printer Setting Up Your Internet Connection Playing CDs and DVDs Adjusting the Volume DVD player includes the following basic buttonsCopying CDs and DVDs Adjusting the PictureHow to Copy a CD or DVD Using Blank CDs and DVDs Media Type Read Write RewritableUsing a Media Card Reader Optional Helpful TipsConnecting Two Monitors Optional DVI adapter Connecting Two Monitors With VGA ConnectorsTV-OUT connector VGA blue connector Setting Up a Home and Office Network Connecting a TVChanging the Display Settings Connecting to a Network AdapterPower Management Network Setup WizardConnector Network adapter connector on computer Network adapterPower Options Properties Standby ModeHibernate Mode Power Schemes Tab Advanced TabHibernate Tab IeeeHyper-Threading About Your RAID Configuration RAID Level 0 ConfigurationSegment Hard driveRAID Level 1 Configuration Configuring Your Computer for RAIDSetting Your Computer to RAID-Enabled Mode Creating a RAID Level 0 ConfigurationCreating a RAID Level 1 Configuration Deleting a RAID VolumeConfiguring for RAID Using the Intel Application Accelerator Migrating to a RAID Level 0 Configuration Migrating to a RAID Level 1 Configuration Rebuilding a Degraded RAID Level 1 Configuration Understanding Intel Viiv Technology OptionalCreating a Spare Hard Drive To Mark a Drive as a Spare Hard DriveEnabling the QRT feature in the Operating system Using Intel Viiv Quick Resume Technology OptionalEnabling the QRT Feature in System Setup Solving Problems Troubleshooting TipsBattery Problems Drive Problems CD and DVD drive problemsProblems writing to a CD/DVD-RW drive Mail, Modem, and Internet ProblemsHard drive problems Solving Problems Error Messages Use these characters in filenamesMedia Card Reader Problems Keyboard ProblemsLockups and Software Problems Computer does not start upComputer stops responding Program stops respondingSolid blue screen appears Other software problemsProgram is designed for an earlier Windows operating system Memory Problems Mouse ProblemsNetwork Problems Power Problems Printer Problems Scanner ProblemsSound and Speaker Problems No sound from speakersIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem DescriptionLight Pattern Problem Description Suggested Resolution If the problem still exists, install aIf the problem persists, contact Dell Modules installed, removeIf there is an error message on your Screen identifying a problem with aInstalled on your computer Ensure that the cables are properlyOption Function Dell DiagnosticsDell Diagnostics Main Menu Tab Function What Is a Driver?Drivers Reinstalling Drivers Using Windows XP Device Driver RollbackIdentifying Drivers Windows XPRestoring Your Operating System Manually Reinstalling DriversResolving Software and Hardware Incompatibilities Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Enabling System Restore Using Dell PC Restore by SymantecUndoing the Last System Restore Removing Dell PC Restore Removing and Installing Parts Before You BeginRecommended Tools Turn Off Your ComputerBefore Working Inside Your Computer Front View of the Computer System System shutdownBack View of the Computer Removing the Computer Cover Removing and Installing Parts Power supply Inside View of Your ComputerSystem Board Components Memory Memory OverviewAddressing Memory With 4-GB Configurations To processor Installing MemorySecuring clips Connector Removing and Installing Parts Notches Memory module Cutouts Crossbars NotchMemory module Cutouts Crossbar Cards Removing MemoryInstalling a PCI Card PCI CardsRelease tab Release tabs Removing and Installing Parts Removing a PCI Card PCI Express Cards Installing a PCI Express Card Release tabs Card retentionRemoving and Installing Parts Not fully seated card Bracket within slot Fully seated card PCI Express X16 card Card Securing tabPCI Express Card slot Release tab Removing a PCI Express Card Release tabs Lever on chassis wallRelease tab Card retention mechanism DoorPiano bracket May not be present on all computers PCI ExpressRemoving and Installing Parts Sliding plate lever Drive panel Drive PanelsRemoving the Drive Panel Removing the Drive-Panel Insert Replacing the Drive-Panel InsertDrive-panel Insert tab Drive panel Drive-panel insert Center driveReplacing the Drive Panel Hard Drive General Installation GuidelinesDrives Tabs Hard drive Power cable Hard drive cableRemoving a Hard Drive Installing a Hard Drive Hard drive Hard drive bracketAdding a Second Hard Drive Floppy Drive Removing a Floppy DrivePower cable Floppy drive cable Installing a Floppy Drive Media Card Reader Removing a Media Card Reader100 Media Card Reader Not present on all computersMedia Card Reader Screws Installing a Media Card Reader101 USB cable Media Card Reader Not present on all computers CD/DVD Drive102 Removing a CD/DVD Drive 103CD/DVD drive Shoulder screws Installing a CD/DVD Drive104 105 System board106 BatteryReplacing the Battery 107 Battery Battery socket TabReplacing the Computer Cover Removing and Installing Parts Specifications 109110 111 112 System Setup Overview113 50.8 cm/sec114 Entering System SetupSystem Setup Screens 115 RAID On System Setup Options116 117 118 Monday through FridayUp from Hibernate or Off Remotely from SuspendBoot Sequence Option SettingsChanging Boot Sequence for the Current Boot 119Changing Boot Sequence for Future Boots 120Clearing Forgotten Passwords 121Clearing Cmos Settings Cleaning Your ComputerComputer, Keyboard, and Monitor 122Dell Technical Support Policy U.S. Only MouseFloppy Drive CDs and DVDsDefinition of Dell-Installed Software and Peripherals FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals 124 Class a Class B 125126 Contacting DellFCC Identification Information 127 ArubaAustralia Sydney Austria Vienna Website support.euro.dell.com128 Chile Santiago 129Cayman Islands Costa Rica 130Colombia 131 132 Home and Small BusinessCorporate Germany Langen Website support.euro.dell.com133 134 Italy Milan Website support.euro.dell.comJamaica Area Codes Local Numbers, Toll-Free Numbers135 Korea Seoul136 Luxembourg Website support.euro.dell.comMacao Malaysia Penang Website support.ap.dell.com137 MontserratNetherlands Antilles Netherlands Amsterdam Website support.euro.dell.com138 139 Switzerland Geneva Website support.euro.dell.com 140Sweden Upplands Vasby Website support.euro.dell.com 141 Thailand Website support.ap.dell.comTrinidad/Tobago Turks and Caicos Islands142 Uruguay143 BusinessVirgin Islands VenezuelaAppendix Index Index 145146 Index Index 147 148 Index Booting to devices, 119 connectors, 66 Warranty Windows XPDevice Driver Rollback, 58 Files and Settings Transfer
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