Dell DCTA, 9150 manual Using Microsoft Windows XP System Restore, Creating a Restore Point

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w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Using Microsoft Windows XP System Restore

The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for information on using System Restore. To access the Windows Help and Support Center, see Windows Help and Support Center

NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them.

NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view.

Creating a Restore Point

1Click the Start button and click Help and Support.

2Click the task for System Restore.

3Follow the instructions on the screen.

Restoring the Computer to an Earlier Operating State

If problems occur after you install a device driver, use Device Driver Rollback (see page 58) to resolve the problem. If that is unsuccessful, then use System Restore.

NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

1Click the Start button, point to All ProgramsAccessoriesSystem Tools, and then click System Restore.

2Ensure that Restore my computer to an earlier time is selected and click Next.

3Click a calendar date to which you want to restore your computer.

The Select a Restore Point screen provides a calendar that allows you to see and select restore points. All calendar dates with available restore points appear in boldface type.

4Select a restore point and click Next.

If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer.

5Click Next.

The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts.

6After the computer restarts, click OK.

To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration.

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Troubleshooting Tools

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Contents Service Tag CD or DVD eject button CD or DVD activity light W . d e l l . c o m s u p p o r t . d e l l . c o mNovember WD722 Contents Solving Problems Using Microsoft Windows XP System Restore Resolving Software and Hardware Incompatibilities101 102103 104109 113114 116Contents What Are You Looking For? Find It Here Warranty information Finding InformationFinding Information Service Tag and Microsoft Windows License Order status, warranty, and repair information UpdatesWhat Are You Looking For? Find It Here At premier.support.dell.com. The website may not beClick the topic that describes your problem Click the arrow iconFollow the instructions on the screen Setting Up a Printer Setting Up and Using Your ComputerPrinter Cable Connecting to the Internet Connecting a USB PrinterUSB connector on computer USB printer cable Setting Up Your Internet Connection Playing CDs and DVDs Adjusting the Volume DVD player includes the following basic buttonsAdjusting the Picture How to Copy a CD or DVDCopying CDs and DVDs Using Blank CDs and DVDs Media Type Read Write RewritableUsing a Media Card Reader Optional Helpful TipsConnecting Two Monitors Connecting Two Monitors With VGA Connectors TV-OUT connector VGA blue connectorOptional DVI adapter Setting Up a Home and Office Network Connecting a TVChanging the Display Settings Connecting to a Network AdapterPower Management Network Setup WizardConnector Network adapter connector on computer Network adapterStandby Mode Hibernate ModePower Options Properties Power Schemes Tab Advanced TabIeee Hyper-ThreadingHibernate Tab About Your RAID Configuration RAID Level 0 ConfigurationSegment Hard driveRAID Level 1 Configuration Configuring Your Computer for RAIDSetting Your Computer to RAID-Enabled Mode Creating a RAID Level 0 ConfigurationCreating a RAID Level 1 Configuration Deleting a RAID VolumeConfiguring for RAID Using the Intel Application Accelerator Migrating to a RAID Level 0 Configuration Migrating to a RAID Level 1 Configuration Rebuilding a Degraded RAID Level 1 Configuration Understanding Intel Viiv Technology OptionalCreating a Spare Hard Drive To Mark a Drive as a Spare Hard DriveUsing Intel Viiv Quick Resume Technology Optional Enabling the QRT Feature in System SetupEnabling the QRT feature in the Operating system Troubleshooting Tips Battery ProblemsSolving Problems Drive Problems CD and DVD drive problemsMail, Modem, and Internet Problems Hard drive problemsProblems writing to a CD/DVD-RW drive Solving Problems Error Messages Use these characters in filenamesMedia Card Reader Problems Keyboard ProblemsLockups and Software Problems Computer does not start upComputer stops responding Program stops respondingOther software problems Program is designed for an earlier Windows operating systemSolid blue screen appears Memory Problems Mouse ProblemsNetwork Problems Power Problems Printer Problems Scanner ProblemsSound and Speaker Problems No sound from speakersVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem DescriptionLight Pattern Problem Description Suggested Resolution If the problem still exists, install aIf the problem persists, contact Dell Modules installed, removeIf there is an error message on your Screen identifying a problem with aInstalled on your computer Ensure that the cables are properlyDell Diagnostics Dell Diagnostics Main MenuOption Function What Is a Driver? Drivers Tab Function Reinstalling Drivers Using Windows XP Device Driver RollbackIdentifying Drivers Windows XPManually Reinstalling Drivers Resolving Software and Hardware IncompatibilitiesRestoring Your Operating System Using Microsoft Windows XP System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Removing Dell PC Restore Removing and Installing Parts Before You BeginRecommended Tools Turn Off Your ComputerBefore Working Inside Your Computer Front View of the Computer System System shutdownBack View of the Computer Removing the Computer Cover Removing and Installing Parts Power supply Inside View of Your ComputerSystem Board Components Memory Memory OverviewAddressing Memory With 4-GB Configurations Installing Memory Securing clips Connector Removing and Installing PartsTo processor Notch Memory module Cutouts CrossbarNotches Memory module Cutouts Crossbars Cards Removing MemoryInstalling a PCI Card PCI CardsRelease tab Release tabs Removing and Installing Parts Removing a PCI Card PCI Express Cards Installing a PCI Express Card Release tabs Card retentionRemoving and Installing Parts PCI Express X16 card Card Securing tab PCI Express Card slotNot fully seated card Bracket within slot Fully seated card Release tab Removing a PCI Express Card Release tabs Lever on chassis wallRelease tab Card retention mechanism DoorPiano bracket May not be present on all computers PCI ExpressRemoving and Installing Parts Drive Panels Removing the Drive PanelSliding plate lever Drive panel Removing the Drive-Panel Insert Replacing the Drive-Panel InsertDrive-panel Insert tab Drive panel Drive-panel insert Center driveReplacing the Drive Panel General Installation Guidelines DrivesHard Drive Power cable Hard drive cable Removing a Hard DriveTabs Hard drive Installing a Hard Drive Hard drive Hard drive bracketAdding a Second Hard Drive Floppy Drive Removing a Floppy DrivePower cable Floppy drive cable Installing a Floppy Drive Media Card Reader Removing a Media Card Reader100 Media Card Reader Not present on all computersInstalling a Media Card Reader 101Media Card Reader Screws CD/DVD Drive 102USB cable Media Card Reader Not present on all computers Removing a CD/DVD Drive 103Installing a CD/DVD Drive 104CD/DVD drive Shoulder screws 105 System boardBattery Replacing the Battery106 Battery Battery socket Tab Replacing the Computer Cover107 Removing and Installing Parts Specifications 109110 111 112 System Setup Overview113 50.8 cm/secEntering System Setup System Setup Screens114 115 System Setup Options 116RAID On 117 118 Monday through FridayUp from Hibernate or Off Remotely from SuspendBoot Sequence Option SettingsChanging Boot Sequence for the Current Boot 119Changing Boot Sequence for Future Boots 120Clearing Forgotten Passwords 121Clearing Cmos Settings Cleaning Your ComputerComputer, Keyboard, and Monitor 122Dell Technical Support Policy U.S. Only MouseFloppy Drive CDs and DVDsDefinition of Dell-Installed Software and Peripherals FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals 124Class a Class B 125Contacting Dell FCC Identification Information126 127 ArubaAustralia Sydney Austria Vienna Website support.euro.dell.com128 129 Cayman IslandsChile Santiago 130 ColombiaCosta Rica 131 132 Home and Small BusinessCorporate Germany Langen Website support.euro.dell.com133 134 Italy Milan Website support.euro.dell.comJamaica Area Codes Local Numbers, Toll-Free Numbers135 Korea Seoul136 Luxembourg Website support.euro.dell.comMacao Malaysia Penang Website support.ap.dell.com137 MontserratNetherlands Antilles Netherlands Amsterdam Website support.euro.dell.com138 139 140 Sweden Upplands Vasby Website support.euro.dell.comSwitzerland Geneva Website support.euro.dell.com 141 Thailand Website support.ap.dell.comTrinidad/Tobago Turks and Caicos Islands142 Uruguay143 BusinessVirgin Islands VenezuelaAppendix Index Index 145146 Index Index 147 Booting to devices, 119 connectors, 66 Warranty Windows XP Device Driver Rollback, 58 Files and Settings Transfer148 Index
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