Dell DCTA, 9150 manual 138

Page 138

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Nicaragua

General Support

001-800-220-1006

 

 

 

Norway (Lysaker)

Website: support.euro.dell.com

 

International Access Code: 00

E-mail:support.euro.dell.com/no/no/emaildell/

 

Country Code: 47

Technical Support

671 16882

 

Relational Customer Care

671 17575

 

Home/Small Business Customer Care

23162298

 

Switchboard

671 16800

 

Fax Switchboard

671 16865

 

 

 

Panama

General Support

001-800-507-0962

 

 

 

Peru

General Support

0800-50-669

 

 

 

Poland (Warsaw)

Website: support.euro.dell.com

 

International Access Code: 011

E-mail: pl_support_tech@dell.com

 

Country Code: 48

Customer Service Phone

57 95 700

City Code: 22

Customer Care

57 95 999

 

Sales

57 95 999

 

Customer Service Fax

57 95 806

 

Reception Desk Fax

57 95 998

 

Switchboard

57 95 999

 

 

 

Portugal

Website: support.euro.dell.com

 

International Access Code: 00

E-mail:support.euro.dell.com/pt/en/emaildell/

 

Country Code: 351

Technical Support

707200149

 

Customer Care

800 300 413

 

Sales

800 300 410 or 800 300 411 or

 

 

800 300 412 or 21 422 07 10

 

Fax

21 424 01 12

 

 

 

Puerto Rico

General Support

1-800-805-7545

 

 

 

St. Kitts and Nevis

General Support

toll-free: 1-877-441-4731

 

 

 

St. Lucia

General Support

1-800-882-1521

 

 

 

St. Vincent and the Grenadines

General Support

toll-free: 1-877-270-4609

 

 

 

138

Appendix

Image 138
Contents Service Tag CD or DVD eject button CD or DVD activity light W . d e l l . c o m s u p p o r t . d e l l . c o mNovember WD722 Contents Solving Problems Using Microsoft Windows XP System Restore Resolving Software and Hardware Incompatibilities103 101102 104114 109113 116Contents What Are You Looking For? Find It Here Warranty information Finding InformationFinding Information Service Tag and Microsoft Windows License What Are You Looking For? Find It Here Order status, warranty, and repair informationUpdates At premier.support.dell.com. The website may not beClick the topic that describes your problem Click the arrow iconFollow the instructions on the screen Setting Up a Printer Setting Up and Using Your ComputerPrinter Cable Connecting to the Internet Connecting a USB PrinterUSB connector on computer USB printer cable Setting Up Your Internet Connection Playing CDs and DVDs Adjusting the Volume DVD player includes the following basic buttonsAdjusting the Picture How to Copy a CD or DVDCopying CDs and DVDs Using Blank CDs and DVDs Media Type Read Write RewritableUsing a Media Card Reader Optional Helpful TipsConnecting Two Monitors Connecting Two Monitors With VGA Connectors TV-OUT connector VGA blue connectorOptional DVI adapter Changing the Display Settings Setting Up a Home and Office NetworkConnecting a TV Connecting to a Network AdapterConnector Network adapter connector on computer Power ManagementNetwork Setup Wizard Network adapterStandby Mode Hibernate ModePower Options Properties Power Schemes Tab Advanced TabIeee Hyper-ThreadingHibernate Tab Segment About Your RAID ConfigurationRAID Level 0 Configuration Hard driveRAID Level 1 Configuration Configuring Your Computer for RAIDSetting Your Computer to RAID-Enabled Mode Creating a RAID Level 0 ConfigurationCreating a RAID Level 1 Configuration Deleting a RAID VolumeConfiguring for RAID Using the Intel Application Accelerator Migrating to a RAID Level 0 Configuration Migrating to a RAID Level 1 Configuration Creating a Spare Hard Drive Rebuilding a Degraded RAID Level 1 ConfigurationUnderstanding Intel Viiv Technology Optional To Mark a Drive as a Spare Hard DriveUsing Intel Viiv Quick Resume Technology Optional Enabling the QRT Feature in System SetupEnabling the QRT feature in the Operating system Troubleshooting Tips Battery ProblemsSolving Problems Drive Problems CD and DVD drive problemsMail, Modem, and Internet Problems Hard drive problemsProblems writing to a CD/DVD-RW drive Solving Problems Error Messages Use these characters in filenamesMedia Card Reader Problems Keyboard ProblemsComputer stops responding Lockups and Software ProblemsComputer does not start up Program stops respondingOther software problems Program is designed for an earlier Windows operating systemSolid blue screen appears Memory Problems Mouse ProblemsNetwork Problems Power Problems Printer Problems Scanner ProblemsSound and Speaker Problems No sound from speakersVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem DescriptionIf the problem persists, contact Dell Light Pattern Problem Description Suggested ResolutionIf the problem still exists, install a Modules installed, removeInstalled on your computer If there is an error message on yourScreen identifying a problem with a Ensure that the cables are properlyDell Diagnostics Dell Diagnostics Main MenuOption Function What Is a Driver? DriversTab Function Identifying Drivers Reinstalling DriversUsing Windows XP Device Driver Rollback Windows XPManually Reinstalling Drivers Resolving Software and Hardware IncompatibilitiesRestoring Your Operating System Using Microsoft Windows XP System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Removing Dell PC Restore Recommended Tools Removing and Installing PartsBefore You Begin Turn Off Your ComputerBefore Working Inside Your Computer Front View of the Computer System System shutdownBack View of the Computer Removing the Computer Cover Removing and Installing Parts Power supply Inside View of Your ComputerSystem Board Components Memory Memory OverviewAddressing Memory With 4-GB Configurations Installing Memory Securing clips Connector Removing and Installing PartsTo processor Notch Memory module Cutouts CrossbarNotches Memory module Cutouts Crossbars Cards Removing MemoryInstalling a PCI Card PCI CardsRelease tab Release tabs Removing and Installing Parts Removing a PCI Card PCI Express Cards Installing a PCI Express Card Release tabs Card retentionRemoving and Installing Parts PCI Express X16 card Card Securing tab PCI Express Card slotNot fully seated card Bracket within slot Fully seated card Release tab Removing a PCI Express Card Release tabs Lever on chassis wallPiano bracket May not be present on all computers Release tab Card retention mechanismDoor PCI ExpressRemoving and Installing Parts Drive Panels Removing the Drive PanelSliding plate lever Drive panel Drive-panel Insert tab Drive panel Drive-panel insert Removing the Drive-Panel InsertReplacing the Drive-Panel Insert Center driveReplacing the Drive Panel General Installation Guidelines DrivesHard Drive Power cable Hard drive cable Removing a Hard DriveTabs Hard drive Installing a Hard Drive Hard drive Hard drive bracketAdding a Second Hard Drive Floppy Drive Removing a Floppy DrivePower cable Floppy drive cable Installing a Floppy Drive Media Card Reader Removing a Media Card Reader100 Media Card Reader Not present on all computersInstalling a Media Card Reader 101Media Card Reader Screws CD/DVD Drive 102USB cable Media Card Reader Not present on all computers Removing a CD/DVD Drive 103Installing a CD/DVD Drive 104CD/DVD drive Shoulder screws 105 System boardBattery Replacing the Battery106 Battery Battery socket Tab Replacing the Computer Cover107 Removing and Installing Parts Specifications 109110 111 112 113 System SetupOverview 50.8 cm/secEntering System Setup System Setup Screens114 115 System Setup Options 116RAID On 117 Up from Hibernate or Off 118Monday through Friday Remotely from SuspendChanging Boot Sequence for the Current Boot Boot SequenceOption Settings 119Changing Boot Sequence for Future Boots 120Clearing Forgotten Passwords 121Computer, Keyboard, and Monitor Clearing Cmos SettingsCleaning Your Computer 122Floppy Drive Dell Technical Support Policy U.S. OnlyMouse CDs and DVDsDefinition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsFCC Notices U.S. Only 124Class a Class B 125Contacting Dell FCC Identification Information126 Australia Sydney 127Aruba Austria Vienna Website support.euro.dell.com128 129 Cayman IslandsChile Santiago 130 ColombiaCosta Rica 131 Corporate 132Home and Small Business Germany Langen Website support.euro.dell.com133 Jamaica 134Italy Milan Website support.euro.dell.com Area Codes Local Numbers, Toll-Free Numbers 135 Korea SeoulMacao 136Luxembourg Website support.euro.dell.com Malaysia Penang Website support.ap.dell.comNetherlands Antilles 137Montserrat Netherlands Amsterdam Website support.euro.dell.com138 139 140 Sweden Upplands Vasby Website support.euro.dell.comSwitzerland Geneva Website support.euro.dell.com Trinidad/Tobago 141Thailand Website support.ap.dell.com Turks and Caicos Islands142 UruguayVirgin Islands 143Business VenezuelaAppendix Index Index 145146 Index Index 147 Booting to devices, 119 connectors, 66 Warranty Windows XP Device Driver Rollback, 58 Files and Settings Transfer148 Index
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