Dell 4100 manual Mouse Problems

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CO N N E C T T H E M O D E M D IR E C T L Y T O T H E T E L E P H O N E W A L L J A C K If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and connect the modem directly to the telephone wall jack with the telephone line.

CH E C K T H E C O N N E C T I O N Verify that the telephone line is connected to the green jack on the modem. (The green line-in jack has either a LINE IN label or a connector-shaped icon next to it.)

CH E C K T H E T E L E PH O N E L I N E Try using a different telephone line. If you are using a line that is 10 ft (3 m) or more in length, try a shorter one.

VE R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H WI N D O W S

1 Click the Start button, point to Settings, and click Control Panel.

2 In the Control Panel, double-click Modems.

If there are multiple entries for the same modem or modems listed that are not installed, delete the entries and restart the computer.

3 Click the Diagnostics tab.

4 Click the COM port for your modem.

5 Click More Info to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly.

Mouse Problems

RE C O N N E C T T H E M O U S E C A B L E

1 Press <Ctrl><Esc> to display the Start menu.

2 Use the keyboard arrow keys to highlight Shut Down and then press the <Enter> key.

3 After the computer turns off, reconnect the mouse cable as shown on the START HERE sheet for your computer.

4 Start the computer.

CH E C K T H E M O U S E S E T T I N G S Click the Start button, select Control Panel, and then double-click the Mouse icon. Try adjusting the settings.

Solving Problems

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Contents Solutions Guide Abbreviations and Acronyms Hints, Notices, and CautionsContents If the screen is difficult to read Adding Parts Returning Items for Warranty Repair or Credit When Using Your Computer Safety InstructionsWhen Working Inside Your Computer Protecting Against Electrostatic Discharge Safety Instr uctions Setting Up Viewing Your Account Information Hint Dellnet is not Setting Up Dellnet U.S. OnlyAccessing the Internet Accessing Your E-MailConnecting a Printer Resetting E-Mail Address SettingsSending and Receiving E-Mail Parallel Printer USB Printer Installing the Printer DriverWindows Turning Off the ComputerSolving Problems Finding Solutions See Power Problems Accessing Help FilesTo access Windows Help Start-Up Error MessagesIf the screen is blank Video and Monitor ProblemsSunlight glare, which can cause poor picture quality If the screen is difficult to readSound and Speaker Problems Printer Problems If you cannot print to a parallel port printerIf you cannot print to a USB printer Modem Problems Scanner ProblemsMouse Problems Keyboard Problems Drive ProblemsIf you cannot save a file to a floppy disk If you cannot play a music CD or install a program from a CD If you have a hard drive problem If you cannot play a DVD movieIf the CD-RW drive stops writing Windows Error Messages Network ProblemsSolid blue screen appears General Program ProblemsProgram crashes Program stops respondingIf you have a problem with your Dellnet account Internet Connection ProblemsMail Problems Resolving Other Technical ProblemsReinstalling Drivers At the Welcome Dell System Owner screen, click Next Reinstalling WindowsDouble-clickRefresh Windows OS Reinstalling Windows Me Click Next in the Welcome to Windows Me window Reinstalling Windows Press Enter again to restart your computer Adding Parts Removing the Computer Cover Looking Inside Your Computer System Board PowerAdding Cards Card Fully seated Adding Memory Removing CardsSecuring clips Notches Connector Adding a Second Hard Drive Tabs Front panel Adding Parts Drive bracket Screws Circuit board Tab holes Pin Cable Slots Hooks 3 sets Tabs Inch Devices Adding Other DrivesTabs Front panel Drive cage Screw Tabs Insert Connect a power cable to each drive Pin Cable Adding Parts Slots Hooks 3 sets Tabs Inch Devices You plan to use Drive cage Screw Adding Parts Slots Screws Adding Parts Drive screws Drive bracket Slots Wwpower cable from power supply Adding Parts Pin Cable Adding Parts Slots Hooks 3 sets Tabs Replacing the Computer Cover Adding Parts P e n d i Expansion Bus SpecificationsMemory NIC Power Standard Settings System Setup Screens Viewing SettingsReplacing the Battery Clearing Forgotten PasswordsBattery Battery socket Battery Austria Vienna Contacting DellContact Numbers and Addresses Australia SydneyCanada North York, Ontario Belgium BrusselsBrazil BruneiFinland Helsinki China XiamenCzech Republic Prague Denmark HorsholmHome and Small Business CorporateGermany Langen Hong Kong Ireland CherrywoodItaly Milan Home and Small Business Website http//support.jp.dell.com Korea Seoul Japan KawasakiMalaysia Penang Latin AmericaLuxembourg MacauMexico Netherlands AmsterdamNew Zealand Singapore Singapore Norway LysakerPoland Warsaw PortugalCountries South Africa Johannesburg09/091 Southeast Asian and PacificThailand Sweden Upplands VasbySwitzerland Geneva TaiwanBracknell A. Austin, Texas Returning Items for Warranty Repair or CreditRegulatory Information Appendix Class a FCC Notices U.S. OnlyClass B Battery DisposalNOM Information Mexico Only Información para NOM únicamente para México Warranty and Return Policy InformationD ex 102 Index
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