w w w . d e l l . c o m s u p p o r t . d e l l . c o m
EN S U R E T H A T T H E P R IN T E R I S T U R N E D O N — See the documentation
supplied with the printer.
VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y WI N D O W S — Click the Start button, point to Settings, and then click Printers. If the printer is listed,
RE I N S T A L L T H E P R I N T E R D R I V E R — See page 15.
Scanner Problems
CH E C K T H E PO W E R C A B L E C O N N E C T IO N — Ensure that the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on.
CH E C K T H E S C A N N E R C A B L E C O N N E C T I O N — Ensure that the scanner cable is firmly connected to the computer and to the scanner.
UN L O C K T H E S C A N N E R — Ensure that your scanner is unlocked if it has a locking tab or button.
RE I N S T A L L T H E S C A N N E R D R I V E R — Reinstall the scanner driver. See the scanner documentation for instructions.
Modem Problems
NOTICE: Connect the modem to an analog telephone jack only. Connecting the modem to a digital telephone network damages the modem.
CH E C K T H E T E L E P H O N E J A C K — Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone.
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Solving Problems