Dell 4100 manual Contacting Dell, Contact Numbers and Addresses, Australia Sydney, Austria Vienna

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s u p p o r t . d e l l . c o m

HINT: Toll-free numbers are for use within the country for which they are listed.

Contacting Dell

When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in the following tables. If you need assistance in determining which codes to use, contact a local or an international operator.

w w w . d e l l . c o m

Contact Numbers and Addresses

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-mail Address	Local Numbers, and
Country Code		Toll Free Numbers
City Code

Australia (Sydney)	Home and Small Business	1-300-65-55-33
International Access Code: 0011	Government and Business	toll free: 1-800-633-559
Country Code: 61	Preferred Accounts Division (PAD)	toll free: 1-800-060-889
City Code: 2	Customer Care	toll free: 1-800-819-339
	Corporate Sales	toll free: 1-800-808-385
	Transaction Sales	toll free: 1-800-808-312
	Fax	toll free: 1-800-818-341

Austria (Vienna)	Home/Small Business Sales	01 795 67602
International Access Code: 900	Home/Small Business Fax	01 795 67605
Country Code: 43	Home/Small Business Customer Care	01 795 67603
City Code: 1	Preferred Accounts/Corporate Customer Care	0660 8056
	Home/Small Business Technical Support	01 795 67604
	Preferred Accounts/Corporate Technical Support	0660 8779
	Switchboard	01 491 04 0
	Website: http://support.euro.dell.com
	E-mail: tech_support_central_europe@dell.com

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Appendix

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Contents Solutions Guide Hints, Notices, and Cautions Abbreviations and AcronymsContents If the screen is difficult to read Adding Parts Returning Items for Warranty Repair or Credit Safety Instructions When Using Your ComputerWhen Working Inside Your Computer Protecting Against Electrostatic Discharge Safety Instr uctions Setting Up Accessing Your E-Mail Hint Dellnet is not Setting Up Dellnet U.S. OnlyAccessing the Internet Viewing Your Account InformationResetting E-Mail Address Settings Connecting a PrinterSending and Receiving E-Mail Parallel Printer Installing the Printer Driver USB PrinterTurning Off the Computer WindowsSolving Problems Finding Solutions See Accessing Help Files Power ProblemsStart-Up Error Messages To access Windows HelpVideo and Monitor Problems If the screen is blankIf the screen is difficult to read Sunlight glare, which can cause poor picture qualitySound and Speaker Problems If you cannot print to a parallel port printer Printer ProblemsIf you cannot print to a USB printer Scanner Problems Modem ProblemsMouse Problems Drive Problems Keyboard ProblemsIf you cannot save a file to a floppy disk If you cannot play a music CD or install a program from a CD If you cannot play a DVD movie If you have a hard drive problemIf the CD-RW drive stops writing Network Problems Windows Error MessagesProgram stops responding General Program ProblemsProgram crashes Solid blue screen appearsResolving Other Technical Problems Internet Connection ProblemsMail Problems If you have a problem with your Dellnet accountReinstalling Drivers Reinstalling Windows At the Welcome Dell System Owner screen, click NextDouble-clickRefresh Windows OS Reinstalling Windows Me Click Next in the Welcome to Windows Me window Reinstalling Windows Press Enter again to restart your computer Adding Parts Removing the Computer Cover Looking Inside Your Computer Power System BoardAdding Cards Card Fully seated Removing Cards Adding MemorySecuring clips Notches Connector Adding a Second Hard Drive Tabs Front panel Adding Parts Drive bracket Screws Circuit board Tab holes Pin Cable Slots Hooks 3 sets Tabs Adding Other Drives Inch DevicesTabs Front panel Drive cage Screw Tabs Insert Connect a power cable to each drive Pin Cable Adding Parts Slots Hooks 3 sets Tabs Inch Devices You plan to use Drive cage Screw Adding Parts Slots Screws Adding Parts Drive screws Drive bracket Slots Wwpower cable from power supply Adding Parts Pin Cable Adding Parts Slots Hooks 3 sets Tabs Replacing the Computer Cover Adding Parts P e n d i Specifications Expansion BusMemory NIC Power Standard Settings Viewing Settings System Setup ScreensClearing Forgotten Passwords Replacing the BatteryBattery Battery socket Battery Australia Sydney Contacting DellContact Numbers and Addresses Austria ViennaBrunei Belgium BrusselsBrazil Canada North York, OntarioDenmark Horsholm China XiamenCzech Republic Prague Finland HelsinkiCorporate Home and Small BusinessGermany Langen Ireland Cherrywood Hong KongItaly Milan Home and Small Business Japan Kawasaki Website http//support.jp.dell.com Korea SeoulMacau Latin AmericaLuxembourg Malaysia PenangNetherlands Amsterdam MexicoNew Zealand Portugal Norway LysakerPoland Warsaw Singapore SingaporeSoutheast Asian and Pacific South Africa Johannesburg09/091 CountriesTaiwan Sweden Upplands VasbySwitzerland Geneva ThailandBracknell Returning Items for Warranty Repair or Credit A. Austin, TexasRegulatory Information Appendix FCC Notices U.S. Only Class aBattery Disposal Class BNOM Information Mexico Only Warranty and Return Policy Information Información para NOM únicamente para MéxicoD ex 102 Index

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