Dell 4100 manual Keyboard Problems, Drive Problems, If you cannot save a file to a floppy disk

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HINT: See the Tell Me How help file for information on saving files to a floppy disk.

Keyboard Problems

RE C O N N E C T T H E K E Y B O A R D C A B L E — Shut down the computer (see

page 16), reconnect the keyboard cable as shown on the START HERE sheet for your computer, and then restart the computer.

Drive Problems

If you cannot save a file to a floppy disk

EN S U R E T H A T WI N D O W S R E C O G N I Z E S T H E D R I V E — Double-click the My Computer icon. If the floppy drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

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Solving Problems

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Contents Solutions Guide Hints, Notices, and Cautions Abbreviations and AcronymsContents If the screen is difficult to read Adding Parts Returning Items for Warranty Repair or Credit Safety Instructions When Using Your ComputerWhen Working Inside Your Computer Protecting Against Electrostatic Discharge Safety Instr uctions Setting Up Hint Dellnet is not Setting Up Dellnet U.S. Only Accessing the InternetAccessing Your E-Mail Viewing Your Account InformationResetting E-Mail Address Settings Connecting a PrinterSending and Receiving E-Mail Parallel Printer Installing the Printer Driver USB PrinterTurning Off the Computer WindowsSolving Problems Finding Solutions See Accessing Help Files Power ProblemsStart-Up Error Messages To access Windows HelpVideo and Monitor Problems If the screen is blankIf the screen is difficult to read Sunlight glare, which can cause poor picture qualitySound and Speaker Problems If you cannot print to a parallel port printer Printer ProblemsIf you cannot print to a USB printer Scanner Problems Modem ProblemsMouse Problems Drive Problems Keyboard ProblemsIf you cannot save a file to a floppy disk If you cannot play a music CD or install a program from a CD If you cannot play a DVD movie If you have a hard drive problemIf the CD-RW drive stops writing Network Problems Windows Error MessagesGeneral Program Problems Program crashesProgram stops responding Solid blue screen appearsInternet Connection Problems Mail ProblemsResolving Other Technical Problems If you have a problem with your Dellnet accountReinstalling Drivers Reinstalling Windows At the Welcome Dell System Owner screen, click NextDouble-clickRefresh Windows OS Reinstalling Windows Me Click Next in the Welcome to Windows Me window Reinstalling Windows Press Enter again to restart your computer Adding Parts Removing the Computer Cover Looking Inside Your Computer Power System BoardAdding Cards Card Fully seated Removing Cards Adding MemorySecuring clips Notches Connector Adding a Second Hard Drive Tabs Front panel Adding Parts Drive bracket Screws Circuit board Tab holes Pin Cable Slots Hooks 3 sets Tabs Adding Other Drives Inch DevicesTabs Front panel Drive cage Screw Tabs Insert Connect a power cable to each drive Pin Cable Adding Parts Slots Hooks 3 sets Tabs Inch Devices You plan to use Drive cage Screw Adding Parts Slots Screws Adding Parts Drive screws Drive bracket Slots Wwpower cable from power supply Adding Parts Pin Cable Adding Parts Slots Hooks 3 sets Tabs Replacing the Computer Cover Adding Parts P e n d i Specifications Expansion BusMemory NIC Power Standard Settings Viewing Settings System Setup ScreensClearing Forgotten Passwords Replacing the BatteryBattery Battery socket Battery Contacting Dell Contact Numbers and AddressesAustralia Sydney Austria ViennaBelgium Brussels BrazilBrunei Canada North York, OntarioChina Xiamen Czech Republic PragueDenmark Horsholm Finland HelsinkiCorporate Home and Small BusinessGermany Langen Ireland Cherrywood Hong KongItaly Milan Home and Small Business Japan Kawasaki Website http//support.jp.dell.com Korea SeoulLatin America LuxembourgMacau Malaysia PenangNetherlands Amsterdam MexicoNew Zealand Norway Lysaker Poland WarsawPortugal Singapore SingaporeSouth Africa Johannesburg 09/091Southeast Asian and Pacific CountriesSweden Upplands Vasby Switzerland GenevaTaiwan ThailandBracknell Returning Items for Warranty Repair or Credit A. Austin, TexasRegulatory Information Appendix FCC Notices U.S. Only Class aBattery Disposal Class BNOM Information Mexico Only Warranty and Return Policy Information Información para NOM únicamente para MéxicoD ex 102 Index

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