Dell 4100 manual Belgium Brussels, Brazil, Brunei, Canada North York, Ontario, Chile Santiago

Page 83

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-mail Address	Local Numbers, and
Country Code		Toll Free Numbers
City Code

Belgium (Brussels)	Technical Support	02 481 92 88
International Access Code: 00	Customer Care	02 481 91 19
Country Code: 32	Home/Small Business Sales	toll free: 0800 16884
City Code: 2	Corporate Sales	02 481 91 00
	Fax	02 481 92 99
	Switchboard	02 481 91 00
	Website: http://support.euro.dell.com
	E-mail: tech_be@dell.com

Brazil	Customer Support, Technical Support	0800 90 3355
International Access Code: 0021	Sales	0800 90 3366
Country Code: 55	Website: http://www.dell.com/br
City Code: 51

Brunei	Customer Technical Support (Penang, Malaysia)	604 633 4966
Country Code: 673	Customer Service (Penang, Malaysia)	604 633 4949
	Transaction Sales (Penang, Malaysia)	604 633 4955

Canada (North York, Ontario)	Automated Order-Status System	toll free: 1-800-433-9014
International Access Code: 011	AutoTech (Automated technical support)	toll free: 1-800-247-9362
	Customer Care (From outside Toronto)	toll free: 1-800-387-5759
	Customer Care (From within Toronto)	416 758-2400
	Customer Technical Support	toll free: 1-800-847-4096
	Sales (Direct Sales—from outside Toronto)	toll free: 1-800-387-5752
	Sales (Direct Sales—from within Toronto)	416 758-2200
	Sales (Federal government, education, and	toll free: 1-800-567-7542
	medical)
	Sales (Major Accounts)	toll free: 1-800-387-5755
	TechFax	toll free: 1-800-950-1329

Chile (Santiago)	Sales, Customer Support, and Technical Support	toll free: 1230-020-4823
Country Code: 56
City Code: 2

Appendix

83

Image 83

Contents Solutions Guide Abbreviations and Acronyms Hints, Notices, and CautionsContents If the screen is difficult to read Adding Parts Returning Items for Warranty Repair or Credit When Using Your Computer Safety InstructionsWhen Working Inside Your Computer Protecting Against Electrostatic Discharge Safety Instr uctions Setting Up Viewing Your Account Information Hint Dellnet is not Setting Up Dellnet U.S. OnlyAccessing the Internet Accessing Your E-MailSending and Receiving E-Mail Connecting a PrinterResetting E-Mail Address Settings Parallel Printer USB Printer Installing the Printer DriverWindows Turning Off the ComputerSolving Problems Finding Solutions See Power Problems Accessing Help FilesTo access Windows Help Start-Up Error MessagesIf the screen is blank Video and Monitor ProblemsSunlight glare, which can cause poor picture quality If the screen is difficult to readSound and Speaker Problems If you cannot print to a USB printer Printer ProblemsIf you cannot print to a parallel port printer Modem Problems Scanner ProblemsMouse Problems If you cannot save a file to a floppy disk Keyboard ProblemsDrive Problems If you cannot play a music CD or install a program from a CD If the CD-RW drive stops writing If you have a hard drive problemIf you cannot play a DVD movie Windows Error Messages Network ProblemsSolid blue screen appears General Program ProblemsProgram crashes Program stops respondingIf you have a problem with your Dellnet account Internet Connection ProblemsMail Problems Resolving Other Technical ProblemsReinstalling Drivers At the Welcome Dell System Owner screen, click Next Reinstalling WindowsDouble-clickRefresh Windows OS Reinstalling Windows Me Click Next in the Welcome to Windows Me window Reinstalling Windows Press Enter again to restart your computer Adding Parts Removing the Computer Cover Looking Inside Your Computer System Board PowerAdding Cards Card Fully seated Adding Memory Removing CardsSecuring clips Notches Connector Adding a Second Hard Drive Tabs Front panel Adding Parts Drive bracket Screws Circuit board Tab holes Pin Cable Slots Hooks 3 sets Tabs Inch Devices Adding Other DrivesTabs Front panel Drive cage Screw Tabs Insert Connect a power cable to each drive Pin Cable Adding Parts Slots Hooks 3 sets Tabs Inch Devices You plan to use Drive cage Screw Adding Parts Slots Screws Adding Parts Drive screws Drive bracket Slots Wwpower cable from power supply Adding Parts Pin Cable Adding Parts Slots Hooks 3 sets Tabs Replacing the Computer Cover Adding Parts P e n d i Expansion Bus SpecificationsMemory NIC Power Standard Settings System Setup Screens Viewing SettingsReplacing the Battery Clearing Forgotten PasswordsBattery Battery socket Battery Austria Vienna Contacting DellContact Numbers and Addresses Australia SydneyCanada North York, Ontario Belgium BrusselsBrazil BruneiFinland Helsinki China XiamenCzech Republic Prague Denmark HorsholmGermany Langen Home and Small BusinessCorporate Italy Milan Home and Small Business Hong KongIreland Cherrywood Website http//support.jp.dell.com Korea Seoul Japan KawasakiMalaysia Penang Latin AmericaLuxembourg MacauNew Zealand MexicoNetherlands Amsterdam Singapore Singapore Norway LysakerPoland Warsaw PortugalCountries South Africa Johannesburg09/091 Southeast Asian and PacificThailand Sweden Upplands VasbySwitzerland Geneva TaiwanBracknell A. Austin, Texas Returning Items for Warranty Repair or CreditRegulatory Information Appendix Class a FCC Notices U.S. OnlyClass B Battery DisposalNOM Information Mexico Only Información para NOM únicamente para México Warranty and Return Policy InformationD ex 102 Index

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