Video and Monitor Problems | 22 |
If the screen is blank | 22 |
If the screen is difficult to read | 23 |
Sound and Speaker Problems | 24 |
Printer Problems | 25 |
If you cannot print to a parallel port printer | 25 |
If you cannot print to a USB printer | 25 |
Scanner Problems | 26 |
Modem Problems | 26 |
Mouse Problems | 27 |
Keyboard Problems | 28 |
Drive Problems | 28 |
If you cannot save a file to a floppy disk | 28 |
If you cannot play a music CD or install |
|
a program from a CD | 29 |
If you cannot play a DVD movie | 30 |
If the | 30 |
If you have a hard drive problem | 30 |
Network Problems | 31 |
Windows Error Messages | 31 |
General Program Problems | 32 |
A program crashes | 32 |
A program stops responding | 32 |
A solid blue screen appears | 32 |
Internet Connection Problems | 33 |
If you have a problem with your Dellnet account | 33 |
33 | |
Resolving Other Technical Problems | 33 |
4
Contents