Dell 4100 manual If you cannot play a music CD or install a program from a CD

CA N N O T S A V E F I L E S T O A F L O P P Y D I S K — Ensure that the floppy disk is not full or write-protected (locked). See the following illustration.

TE S T T H E D R I V E W I T H A N O T H E R F L O P P Y D I S K — Insert another floppy disk to eliminate the possibility that the original floppy disk is defective.

back of floppy disk

write-protected

not write- protected

If you cannot play a music CD or install a program from a CD

EN S U R E T H A T WI N D O W S R E C O G N I Z E S T H E D R I V E — Double-click the My Computer icon. If the CD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

TE S T T H E D R I V E W I T H A N O T H E R CD— Insert another CD to eliminate the possibility that the original CD is defective.

CL E A N T H E D I S C — See the Tell Me How help file for instructions.

AD J U S T T H E WI N D O W S V O L U M E C O N T R O L — Double-click the yellow speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the sound is not muted.

HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD.

Solving Problems

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