Dell 4100 manual Reinstalling Windows Me

Page 37

17If you created a Windows user name and password, type your password and click OK.

NOTICE: Make sure that you reinstall the Intel Chip Set Update Utility driver before you reinstall any other drivers.

18Reinstall the appropriate drivers (see page 34).

19Reenable your virus protection software.

20Enter the system setup program as directed by a Dell technical support representative.

21In the system setup program Boot menu, change the boot sequence back to the original boot sequence, as directed by a Dell technical support representative. Then, exit the system setup program.

Reinstalling Windows Me

NOTICE: The operating system CD provides options for reinstalling your Windows Me operating system. The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive.

Therefore, Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative.

NOTICE: To prevent conflicts with Windows Me, you must disable any virus protection software installed on your computer before you reinstall Windows Me.

1Turn on the computer and enter the system setup program as directed by a Dell technical support representative (see page 82).

2In the system setup program Boot menu, write down the boot sequence, and then change it so that the CD or DVD drive boots first, as directed by a Dell technical support representative. Then place the operating system CD in the CD or DVD drive and close the drive tray.

3Exit the system setup program.

4Select Boot From CD-ROM, and then press <Enter>.

If you wait too long to make this selection, the computer automatically boots from the hard drive. If this occurs, allow the computer to boot completely, and then restart it and try again.

5Select Start Windows Setup from CD-ROM, and then press <Enter>.

Solving Problems

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Contents Solutions Guide Abbreviations and Acronyms Hints, Notices, and CautionsContents If the screen is difficult to read Adding Parts Returning Items for Warranty Repair or Credit When Using Your Computer Safety InstructionsWhen Working Inside Your Computer Protecting Against Electrostatic Discharge Safety Instr uctions Setting Up Accessing the Internet Hint Dellnet is not Setting Up Dellnet U.S. OnlyAccessing Your E-Mail Viewing Your Account InformationResetting E-Mail Address Settings Connecting a PrinterSending and Receiving E-Mail Parallel Printer USB Printer Installing the Printer DriverWindows Turning Off the ComputerSolving Problems Finding Solutions See Power Problems Accessing Help FilesTo access Windows Help Start-Up Error MessagesIf the screen is blank Video and Monitor ProblemsSunlight glare, which can cause poor picture quality If the screen is difficult to readSound and Speaker Problems If you cannot print to a parallel port printer Printer ProblemsIf you cannot print to a USB printer Modem Problems Scanner ProblemsMouse Problems Drive Problems Keyboard ProblemsIf you cannot save a file to a floppy disk If you cannot play a music CD or install a program from a CD If you cannot play a DVD movie If you have a hard drive problemIf the CD-RW drive stops writing Windows Error Messages Network ProblemsProgram crashes General Program ProblemsProgram stops responding Solid blue screen appearsMail Problems Internet Connection ProblemsResolving Other Technical Problems If you have a problem with your Dellnet accountReinstalling Drivers At the Welcome Dell System Owner screen, click Next Reinstalling WindowsDouble-clickRefresh Windows OS Reinstalling Windows Me Click Next in the Welcome to Windows Me window Reinstalling Windows Press Enter again to restart your computer Adding Parts Removing the Computer Cover Looking Inside Your Computer System Board PowerAdding Cards Card Fully seated Adding Memory Removing CardsSecuring clips Notches Connector Adding a Second Hard Drive Tabs Front panel Adding Parts Drive bracket Screws Circuit board Tab holes Pin Cable Slots Hooks 3 sets Tabs Inch Devices Adding Other DrivesTabs Front panel Drive cage Screw Tabs Insert Connect a power cable to each drive Pin Cable Adding Parts Slots Hooks 3 sets Tabs Inch Devices You plan to use Drive cage Screw Adding Parts Slots Screws Adding Parts Drive screws Drive bracket Slots Wwpower cable from power supply Adding Parts Pin Cable Adding Parts Slots Hooks 3 sets Tabs Replacing the Computer Cover Adding Parts P e n d i Expansion Bus SpecificationsMemory NIC Power Standard Settings System Setup Screens Viewing SettingsReplacing the Battery Clearing Forgotten PasswordsBattery Battery socket Battery Contact Numbers and Addresses Contacting DellAustralia Sydney Austria ViennaBrazil Belgium BrusselsBrunei Canada North York, OntarioCzech Republic Prague China XiamenDenmark Horsholm Finland HelsinkiCorporate Home and Small BusinessGermany Langen Ireland Cherrywood Hong KongItaly Milan Home and Small Business Website http//support.jp.dell.com Korea Seoul Japan KawasakiLuxembourg Latin AmericaMacau Malaysia PenangNetherlands Amsterdam MexicoNew Zealand Poland Warsaw Norway LysakerPortugal Singapore Singapore09/091 South Africa JohannesburgSoutheast Asian and Pacific CountriesSwitzerland Geneva Sweden Upplands VasbyTaiwan ThailandBracknell A. Austin, Texas Returning Items for Warranty Repair or CreditRegulatory Information Appendix Class a FCC Notices U.S. OnlyClass B Battery DisposalNOM Information Mexico Only Información para NOM únicamente para México Warranty and Return Policy InformationD ex 102 Index

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