Chapter 3 Configuring NetPassage 15B
3.2Configuring NetPassage 15B with your Broadband Internet Account
Compex NetPassage 15B shares a single Cable or ADSL Internet account with multiple computers in the network. It supports these broadband Internet connections with different types of WAN protocol. This includes Dynamic IP, Static IP and PPP over Ethernet (PPPoE). NetPassage 15B has also been customized to support Big Pond Cable Internet in Australia and Singtel Magix SuperSurf in Singapore. Successful configuration of NetPassage 15B to work with your broadband Internet account requires you to identify the type of broadband Internet connection you have subscribed. Refer to the following to select the correct WAN type for your broadband Internet subscription.
i.If you have subscribed to Cable Internet of which your ISP dynamically assigns IP address to you, please go to Section 3.2.1 titled Cable Internet with Dynamic IP Assignment.
ii.If you have subscribed to Cable Internet of which your ISP provides you with an IP or a range of IP addresses, please go to Section 3.2.2 titled Cable Internet with Static IP Assignment.
iii.If you have subscribed to ADSL Internet that requires standard PPP over Ethernet (PPPoE) for authentication, please go to Section 3.2.3 titled ADSL Internet using PPPoE.
iv.If you are a subscriber of Singtel Magix SuperSurf in Singapore, please go to
Section 3.2.4 titled Singapore Singtel Magix SuperSurf.
v.If you are a subscriber of Big Pond Cable Internet in Australia, please go to
Section 3.2.5 titled Australia Big Pond Cable Internet.
You may find some important information concerning the broadband ISP in your country in Appendix B of this User’s Manual.
3.2.1Cable Internet with Dynamic IP Assignment
By default, Compex NetPassage 15B is
However, there are exceptional cases where additional configuration is required before an IP address is successfully obtained from the ISP:
i.Certain ISPs log the MAC address of the first device connected to the broadband channel, and refuse to release an IP address unless the MAC address matches the one in the log. If this is not a new Cable Internet subscription and that the ISP refuses to release an IP address to you, you may clone the “approved” MAC address to NetPassage 15B. Refer to the paragraph titled Cloning MAC Address to NetPassage 15B in this section.
ii.Certain ISPs requires a DHCP Client ID to be authenticated before releasing an IP address. To successfully obtain an IP address from such ISPs, you need to configure NetPassage 15B with a DHCP Client ID. NetPassage 15B uses
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