Citizen Systems CLP-6001, CLP-6002 user manual Interface Troubleshooting

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4.6 Interface Troubleshooting

Problem

Cause and remedy

 

 

Printer doesn't

The following are the probable causes:

print.

 

 

 

Print disordered.

Interface cable is not

Check that the interface cable

Error message is

properly connected.

 

is connected properly.

Interface cable is not the

 

displayed and

Replace it.

printer doesn't

standard type.

 

 

print.

Communication

Set the system maintenance

 

 

parameter setting is not

 

mode from the control panel and

 

correct.

 

check/correct the communication

 

 

 

parameter value.

 

 

 

 

4-11

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Contents CLP-6001/6002 FCC Compliance Statement For American Users EMI Compliance Statement For Canadian Users Important Safety Instructions Page Safety Signs Page General Precautions Precautions When Installing the Printer Chapters in This Manual Table of Contents Chapter Troubleshooting Xii Chapter Setup Confirmation of Carton Contents Part Names and Functions Front ViewInside View Names and functions of each part Side View Connection to Power Connection to a Computer Chapter Control Panel Control Panel LCD/LED Indications and Adjustment Controls Normal Operating ModePrinter Setup Mode Self-Test ModeSystem Maintenance Mode Mode item Indication Default valuesVoltage setting mode Chapter Paper and Ribbon Specification of Label and Tag Kinds of PaperPaper specification Units for position and length Reference line and points Ribbon Paper Setting Roll paper Reference side Notch for alignment Ribbon Setting Print Head Offset Adjustments Print head position for label Upper frame window Head pressure adjust-screw Ribbon Tension Adjustments Ribbon width Ribbon winding Ribbon feed Tension SectionPaper Detector Adjustments for CLP-6001 only Exterior view and part namesHow to operate adjustable sensor Page Troubleshooting Error Messages Error descriptions and indicationsCmnd Error indications and corrective actions Page − − Power Troubleshooting Paper Feed Troubleshooting Ribbon Feed Troubleshooting Print Troubleshooting Interface Troubleshooting Page Chapter Options Peeler Unit Adjustable Sensor Auto-Cutter UnitPcmcia Memory Card Page Chapter Specifications Main Specifications PostnetPage LCD Description System configuration InterfaceSpecification of interface Serial interface3 RS-232C loopback test Fig. Loopback test4 RS-232C protocol Fig. Buffer in usePage Interface pin assignment Parallel interface pin assignment table Outline of Command System STX + L With print Without printExample of Connection to a Computer Tear-off when printing Tear-Off FunctionTurning Tear ON/OFF Tear-off when feeding Paper is fed to the tear positionCut position adjustments Tear-off and type of dataWhen fnnn command is executed while tear-off is OFF Priority order