M-S Cash Drawer 7193 manual Solving Problems, Operator Panel Lights

Page 35

7193 Owner’s Guide

Solving Problems

Solving Problems

The 7193 printer is a simple, generally trouble-free printer, but from time to time minor problems may occur. For example, the power supply may be interrupted or the printhead may overheat for some reason.

Lights on the operator panel will signal that something may not be operating properly: one green light and one red light may either flash or glow continuously as described in the following table and on the following pages.

Operator Panel Lights

The following chart describes the operator panel lights. See “Correcting Problems” on the next page for more information about each of these conditions.

Light

Condition

Meaning

Action Required

Green1	On	Printer is on-line
Green1	Off	Printer is unplugged or off-
		line
Green1	Flashing	Printer is in diagnostics
		mode
Red2	Off	No fault conditions
Red2	On	Paper out, cover open, or
		knife won't home
Red2	Flashing	Printhead too hot or
		voltages out of range

None

Connect printer to host or power supply and turn on Set DIP switch #1 to Off (see “Setting Switches,” p. 12) None

Reload paper, close cover, or clear paper jam

Wait for printhead to cool down

1Light labeled On Line.

2Light labeled Paper Out.

May 1996

Image 35

Contents Owners Guide Information to User Quick Reference Who Should Use this Book? How to Use This BookHow to Obtain More Information Contents Solving Problems Appendix B Print Characteristics 107 About the 7193 Printer Options FeaturesModels Communication InterfacesThermal Printhead Recommended Suppliers Ordering Paper and SuppliesOrdering Thermal Paper Kanzaki Specialty Papers Other Qualified SuppliersOrdering Cash Drawers Ordering the Power Supply and CablesOrdering the Printer Wall-Mount Kit Cleaning the Printer Removing the Packing Material What Is in the Box?Repacking the Printer Choosing a Location Setting Switches Owner’s Guide Attaching the Feet Connecting Cash Drawer Cables RS-232C Models Connecting Communication and Power CablesParallel Models Turning On the Printer Loading and Changing Paper When to Change the PaperRemoving the Paper Roll Putting In the Paper Roll Advancing Paper Testing the Printer 3cx39pi Mounting the Printer on a Wall Bracket Mounting the Power Supply on a Wall Holder Operator Panel Lights Solving ProblemsOperator-Correctable Conditions Correcting ProblemsService-Related Problems Print is Light or Spotty Contacting a Service RepresentativeNo Power to Printer or Power Voltages Incorrect Level 0 Diagnostics DiagnosticsEerom Level 1 DiagnosticsSetting Data Error and Data Buffer options Setting Printhead Resistance Setting Default Lines per Inch Setting Partial Cut Distance Ignoring/Using the Carriage Return Enter the Data Scope Mode Running the Data Scope Mode1BH Exit the Data Scope ModeTesting Receipt Printing Level 3 Diagnostics Level 2 DiagnosticsInterfaces Sending CommandsCommunication Overview RS-232C Interface Using DOS to Send CommandsUsing Basic to Send Commands DTR/DSR Protocol XON/XOFF ProtocolConnectors RS-232C Technical SpecificationsCash Drawer Connectors Switch Settings OFF Parallel Protocol Parallel InterfaceParallel Connectors Parallel Technical SpecificationsParallel Printers Parallel Switch Settings Command List CommandsPrinter Function Commands Owner’s Guide Print Characteristics Commands Printer Status Commands Graphics CommandsBar Code Commands Real Time CommandsLine Feed Command DescriptionsHorizontal Tab Feed n Print Lines Carriage ReturnClear Printer Print Feed n Dot RowsAdd n Extra Dot Rows Set Column Full Knife CutPartial Knife Cut Generate ToneSet Absolute Starting Position Set Character Right-Side SpacingInitialize Printer Set Line Spacing to 1/6 InchSet Line Spacing to n Minimum Units Select PrinterPrint and Feed n Minimum Units Set Horizontal Tab PositionsSet Relative Starting Position Print and Feed n Lines Enable or Disable Panel SwitchAlign Character Positions Select Sensors to Stop PrintingWrite to Non-Volatile Memory Read from Non-Volatile MemoryGenerate Pulse to Open Cash Drawer Rotate Characters Counter-Clockwise Select Double-Wide CharactersSelect Single-Wide Characters Select Pitch Column Width Set Print ModeDefine User-Defined Character Set Select Character SetSelect Character Code Table Copy Character Set from ROM to RAMSet or Cancel Upside-Down Characters Set or Cancel Rotated Characters ClockwiseSummary of Rotated Printing Set Bit Image Mode N1 + 256 x n2 N1 + 256 x n2 Number of Bytes of Data Double-Density Graphics Single-Density GraphicsDefine Downloaded Bit Image Print Downloaded Bit Image Transmit Cash Drawer Status Request Alternate Status Transmit Printer Status First Implementation Alternate Implementation Rules for Using Real Time CommandsMoving Data Through the Buffer Busy Line and Fault Conditions GS Sequence Real Time Status Transmission= Transmit Printer Status = Transmit RS-232C Busy Status = Transmit Receipt Paper Status Real Time Request to PrinterDLE Sequence Real Time Printer Status Transmission Clear Printer CommandRecognizing Data from the Printer Select Height of Bar Code Select Printing Position of HRI CharactersSelect Pitch of HRI Characters JAN8 EAN Print Bar CodeSelect Width of Bar Code Print Code 128 Bar CodeReliability Appendix a SpecificationsEnvironmental Conditions Power RequirementsPrinting Specifications Dimensions and WeightPrint Zones Duty Cycle Restrictions Printing Solid Blocks Density of Receipt Print LinesAppendix B Print Characteristics Appendix B Print Characteristics Owner’s Guide 110 May May Index Index112 Owner’s Guide Owner’s Guide 114 Owner’s Guide Owner’s Guide Axiohm IPB