The Eltron Company Comprehensive Guide to Eltron P310 Maintenance and Troubleshooting

Page 1

P310

Maintenance Manual

CA R D P R I N T E R P R O D U C T S

Manual No. 980264-001

Rev. B

©2001 Zebra Technologies Corporation

Image 1

Contents P310 Maintenance Manual Page Foreword Return Materials AuthorizationTechnical Support Copyright NoticeFCC Notice TrademarksCSA Notice Table of Contents Troubleshooting Table of Figures Viii Printer Description Chapter General DescriptionMajor Elements Card Feeder OptionsPrinter Cleaning RollerSmart Card Docking Option Magnetic Stripe Encoder Option About this ManualChapter Preparing a STATIC-SAFE Work Area Packaging ConsiderationsEnvironmental and Shock Protection Installation and Operation Unpacking InstallationCard Input Cartridge Installation Tape and Packing Card Input Hopper InstallationCleaning Roller Installation Card Output Hopper Cleaning Roller Cartridge PreparationShows removal of the tape protecting the tacky surface Cleaning Roller Tape RemovalAttaching Cables Location ConcernsUSB Concerns 10. Cable Wiring Parallel an Serial Cable DiagramsOperation Controls and Indicators12. Print and Lamination Head Latch and Release Levers Print Head Release and Latch LeversRibbon Loading 13. Ribbon Installation14. Card Gate Adjustment Card Gate Adjustment15. Card Cartridge Loading Loading Card Input Hopper16. Cleaning Card Installation Starting the Cleaning CycleColor Fundamentals Chapter Theory of OperationChapter Chapter Chapter Region Black Body Temperature Chapter Printing Card Path Elements Card Path Elements Circuit Descriptions Printer Module Block Diagram Print Head Circuitry CTN Motor Control Circuitry SD0 Status Circuitry Efilm Serial and Parallel Port Circuitry EXT2 EXT3 USB Port Circuitry USB Port Circuitry OptionalMagnetic Stripe Encoder Elements Magnetic Stripe Encoder Circuitry OptionSmart Card Circuitry Option Smart Card Circuitry Operator Panel Circuitry 10. Operator Panel Circuitry Power Regulator CircuitryChapter Troubleshooting Problems Duplicated by a Test Print Diagnosing Basic Printer ProblemsAdjustment Replace Or Cleaning Ment Interface Diagnostic Flow Diagnosing Computer Interface ProblemsChapter Replacement Procedures Item No Tool Description Required ToolsRear Case Removal Part ReplacementsFront Case Removal Bottom Plate Removal Bottom Plate and Power Supply Power Supply ReplacementCard Feeder Rear Card Feeder Part RemovalsPrint Head Upper Fasteners Print Head ReplacementPrint Head Ground Lug Print Head Assembly Removal Print Head Connectors 10. Properly Positioned Print Head Fan Removal 11. Fan Replacement12. Ribbon Sensor Removal Ribbon Sensor Removal13. Front Belts Front Belt Removals14. CPU and Encoder Boards CPU and Encoder Board Replacements15. Rear Plate Removals Rear Plate Removal16. Daughter Board Daughter Board Removal17. Flag and Head Latch Sensor Board Flag and Head Latch Sensor Board Replacement18. Rear Belts and O-Ring Rear Belt and O-Ring Removal19. Smart Card PWB Smart Card Interface Board Replacement Option20. Smart Card Solenoid Removal 21. Smart Card Docking Station 22. Encoder Station Shroud Encoder Head Replacement24. Encoder Station Pressure Roller Rod 25. Encoder Head Pinch Roller Removal 26. Pressure Roller Rod Removal Chapter 29. Middle Panel Parts Ribbon Supply Spindle and Clutch Replacements 30. Supply Spindle Assembly Ribbon Take Up Spindle Replacements 31. Ribbon Take Up Spindle Chapter Maintenance and Adjustments Cleaning Cleaning MaterialsCard Transport, Platen, and Cleaning Rollers Card Transport Rollers Print Head Cleaning Cleaning the Print HeadAdjustments Obtaining and Installing Firmware UpdatesStepper Motor Fasteners Stepper Belt TensionStepper Motor Belt Tensioning Fixture Part No Stepper Belt Tensioning Head Alignment Test Cards Print Head Tilt AdjustmentsImage Brightness Adjustment Lower Print Head Fasteners 10. Peel Bar Fasteners Print Head Peel Bar Position AdjustmentResult Remedy Image CenteringValue Appendix a Test Software Launching the Card Printer Test Software Appendix aAppendix a Changing the COM Port Operating in Terminal Mode Typical Sub List Sensor Test Selection Zebra Technologies Corporation