The Eltron Company P310 manual Foreword, Technical Support, Return Materials Authorization

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FOREWORD

This manual contains service and repair information for P310 Card Printers manufactured by Zebra Technology Corporation, Camarillo, California. The contents include maintenance, diagnosis and repair information.

TECHNICAL SUPPORT

For technical support, users should first contact the distributor that originally sold the product—phone +1 (800) 344 4003 to locate the nearest Eltron Products Distributor. Eltron Products offers the following:

 

U.S.A

Europe

 

Asia

Latin America

Internet

 

http://www.eltron.com

 

 

ftp://ftp.eltron.com

 

 

 

 

 

 

e-mail

cardsup@eltron.com

eurocardsup@eltron.com

asiacardsup@eltron.com

latincardsup@eltron.com

Compu

 

102251,1164

 

 

Serve

 

 

 

 

 

 

 

 

Phone

+805 578 1800

+33 (0) 2 40 09 70 70

+65

73 33 123

+1 847 584 2714

FAX

+1 805 579 1808

+44 (0) 1189 895 762

+65

73 38 206

+1 847 584 2725

+33 (0) 2 40 09 70 70

 

 

 

 

 

 

 

 

 

 

 

RETURN MATERIALS AUTHORIZATION

 

 

 

 

 

 

 

 

 

Before returning any equipment to Eltron for either in- or out-of-warranty repairs, contact the Eltron Repair Administration for a Return Materials Authorization (RMA) number. Then repackage the equipment, if possible using original packing materials, and mark the RMA number clearly on the outside. Ship the equipment, freight prepaid, to one of the following addresses:

For USA and Latin America:

For Europe, Asia, and Pacific:

Zebra Technologies Corporation

Zebra Technologies Corporation

Eltron Card Printer Products

Eltron Card Printer Products

1001 Flynn Road

Zone Industrielle Rue d’Amsterdam

Camarillo, CA 93012-8706, USA

44370 Varades, France

Phone: +1 (805) 579-1800

Phone: +33 (0) 2 40 09 70 70

FAX: +1 (805) 579-1808

FAX: +33 (0) 2 40 83 47 45

COPYRIGHT NOTICE

This document contains information proprietary to Zebra Technology Corporation. This document and the information contained within is copyright by Zebra Technology Corporation and may not be duplicated in full or in part by any person without prior written approval of Zebra.

While every effort has been made to keep the information contained within current and accurate as of the date of publication, no guarantee is given or implied that the document is error-free or that it is accurate with regard to any specification.

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Contents P310 Maintenance Manual Page Copyright Notice Return Materials AuthorizationForeword Technical SupportTrademarks FCC NoticeCSA Notice Table of Contents Troubleshooting Table of Figures Viii Printer Description Chapter General DescriptionMajor Elements Card Feeder OptionsCleaning Roller PrinterSmart Card Docking Option Magnetic Stripe Encoder Option About this ManualChapter Packaging Considerations Preparing a STATIC-SAFE Work AreaEnvironmental and Shock Protection Installation and Operation Unpacking InstallationCard Input Cartridge Installation Tape and Packing Card Input Hopper InstallationCleaning Roller Installation Card Output Hopper Cleaning Roller Cartridge PreparationShows removal of the tape protecting the tacky surface Cleaning Roller Tape RemovalAttaching Cables Location ConcernsUSB Concerns 10. Cable Wiring Parallel an Serial Cable DiagramsOperation Controls and Indicators12. Print and Lamination Head Latch and Release Levers Print Head Release and Latch LeversRibbon Loading 13. Ribbon Installation14. Card Gate Adjustment Card Gate Adjustment15. Card Cartridge Loading Loading Card Input Hopper16. Cleaning Card Installation Starting the Cleaning CycleColor Fundamentals Chapter Theory of OperationChapter Chapter Chapter Region Black Body Temperature Chapter Printing Card Path Elements Card Path Elements Circuit Descriptions Printer Module Block Diagram Print Head Circuitry CTN Motor Control Circuitry SD0 Status Circuitry Efilm Serial and Parallel Port Circuitry EXT2 EXT3 USB Port Circuitry USB Port Circuitry OptionalMagnetic Stripe Encoder Elements Magnetic Stripe Encoder Circuitry OptionSmart Card Circuitry Option Smart Card Circuitry Operator Panel Circuitry 10. Operator Panel Circuitry Power Regulator CircuitryChapter Troubleshooting Problems Duplicated by a Test Print Diagnosing Basic Printer ProblemsAdjustment Replace Or Cleaning Ment Interface Diagnostic Flow Diagnosing Computer Interface ProblemsChapter Replacement Procedures Item No Tool Description Required ToolsRear Case Removal Part ReplacementsFront Case Removal Bottom Plate Removal Bottom Plate and Power Supply Power Supply ReplacementCard Feeder Rear Card Feeder Part RemovalsPrint Head Upper Fasteners Print Head ReplacementPrint Head Ground Lug Print Head Assembly Removal Print Head Connectors 10. Properly Positioned Print Head Fan Removal 11. Fan Replacement12. Ribbon Sensor Removal Ribbon Sensor Removal13. Front Belts Front Belt Removals14. CPU and Encoder Boards CPU and Encoder Board Replacements15. Rear Plate Removals Rear Plate Removal16. Daughter Board Daughter Board Removal17. Flag and Head Latch Sensor Board Flag and Head Latch Sensor Board Replacement18. Rear Belts and O-Ring Rear Belt and O-Ring Removal19. Smart Card PWB Smart Card Interface Board Replacement Option20. Smart Card Solenoid Removal 21. Smart Card Docking Station 22. Encoder Station Shroud Encoder Head Replacement24. Encoder Station Pressure Roller Rod 25. Encoder Head Pinch Roller Removal 26. Pressure Roller Rod Removal Chapter 29. Middle Panel Parts Ribbon Supply Spindle and Clutch Replacements 30. Supply Spindle Assembly Ribbon Take Up Spindle Replacements 31. Ribbon Take Up Spindle Chapter Maintenance and Adjustments Cleaning Materials CleaningCard Transport, Platen, and Cleaning Rollers Card Transport Rollers Print Head Cleaning Cleaning the Print HeadAdjustments Obtaining and Installing Firmware UpdatesStepper Motor Fasteners Stepper Belt TensionStepper Motor Belt Tensioning Fixture Part No Stepper Belt Tensioning Head Alignment Test Cards Print Head Tilt AdjustmentsImage Brightness Adjustment Lower Print Head Fasteners 10. Peel Bar Fasteners Print Head Peel Bar Position AdjustmentResult Remedy Image CenteringValue Appendix a Test Software Launching the Card Printer Test Software Appendix aAppendix a Changing the COM Port Operating in Terminal Mode Typical Sub List Sensor Test Selection Zebra Technologies Corporation