The Eltron Company P310 manual Adjustment Replace Or Cleaning Ment

Page 55

 

 

 

CHAPTER 4

Problems Associated with Print Anomalies

 

 

 

 

 

 

Symptom

Possible Causes

References

 

 

Adjustment

Replace-

 

 

 

 

or Cleaning

ment

 

 

 

 

 

Non Eltron Ribbon Installed Upside Down

2.2.4

5.2.10

No Image

CPU Board

 

Head Up/Dn Motor

 

5.2.16

 

 

 

Head Position Sensors

 

5.2.12

 

 

 

 

Faint Image

Low Print Head Voltage

 

5.2.10

Dirty Print Head

6.2.2

 

 

 

 

 

 

 

Artifacts

Particles on Feed or Transport Rollers

2.2.7, 6.2.1

 

 

 

 

 

Horizontal Lines

Dirty or Damaged Print Head Element

2.2.7, 6.2.2

5.2.6

 

 

 

 

Multiple

 

 

 

Evenly-Spaced

CPU Board Print Head Registers

 

5.2.10

Horizontal Lines

 

 

 

 

 

 

 

Vertical Lines

Stepper Transport Belts Too Tight

6.3.1

 

 

 

 

 

Sticking Ribbon

Peel Bar Adjustment

6.3.3

 

 

 

 

 

Washout

Peel Bar Adjustment

6.3.3

 

 

 

 

 

Sheared Ribbon

Image Not Centered

6.3.2

 

 

 

 

 

Image Off Center

X- and Y-Offset Values

6.3.2

 

 

 

 

 

CMYK Not

Erratic Card Feed due to Belt Tension or dirty rollers

2.2.7, 6.2.1,

 

Aligned

6.3.1

 

 

 

 

 

 

 

 

Initialization/Ribbon Sensor/Proper Ribbon

2.2.4

5.2.8

Abrupt Color

Flag Sensor

 

5.2.13

Change

Clutch Pads

 

5.2.17

 

Ribbon Take-Up Motor/O-Ring

 

5.2.14

 

 

 

 

 

 

 

 

Problems Associated with Card Transport Failures

Symptom

Possible Causes

References

 

 

Adjustment

Replace-

 

 

 

 

or Cleaning

ment

 

 

 

 

 

Card Gate Adjustment

2.2.5

 

No Card Feed

Dirty Card Feed Roller

2.1.5~2.1.7

5.2.16

Card-Feed Motor

 

 

 

 

Card-Feed Belt

 

5.2.16

 

 

 

 

Multiple Card Jam

Card Gate Adjustment

2.2.5

 

 

 

 

 

Partial Card Feed

Card Transport Belt

 

5.2.9, 5.2.14

Card Sensor

 

 

 

 

 

 

 

 

 

Stall near Cleaning

Card Sensor

 

 

Roller

Rear Card Transport Belt

 

5.2.14

 

 

 

 

Stall Past Platen

Front Card Transport Belt

 

5.2.9

 

 

 

 

 

 

 

 

980264-001 Rev. B

4-3

Image 55
Contents P310 Maintenance Manual Page Copyright Notice Return Materials AuthorizationForeword Technical SupportFCC Notice TrademarksCSA Notice Table of Contents Troubleshooting Table of Figures Viii Printer Description Chapter General DescriptionMajor Elements Card Feeder OptionsPrinter Cleaning RollerSmart Card Docking Option Magnetic Stripe Encoder Option About this ManualChapter Preparing a STATIC-SAFE Work Area Packaging ConsiderationsEnvironmental and Shock Protection Installation and Operation Unpacking InstallationCard Input Cartridge Installation Tape and Packing Card Input Hopper InstallationCleaning Roller Installation Card Output Hopper Cleaning Roller Cartridge PreparationShows removal of the tape protecting the tacky surface Cleaning Roller Tape RemovalAttaching Cables Location ConcernsUSB Concerns 10. Cable Wiring Parallel an Serial Cable DiagramsOperation Controls and Indicators12. Print and Lamination Head Latch and Release Levers Print Head Release and Latch LeversRibbon Loading 13. Ribbon Installation14. Card Gate Adjustment Card Gate Adjustment15. Card Cartridge Loading Loading Card Input Hopper16. Cleaning Card Installation Starting the Cleaning CycleColor Fundamentals Chapter Theory of OperationChapter Chapter Chapter Region Black Body Temperature Chapter Printing Card Path Elements Card Path Elements Circuit Descriptions Printer Module Block Diagram Print Head Circuitry CTN Motor Control Circuitry SD0 Status Circuitry Efilm Serial and Parallel Port Circuitry EXT2 EXT3 USB Port Circuitry USB Port Circuitry OptionalMagnetic Stripe Encoder Elements Magnetic Stripe Encoder Circuitry OptionSmart Card Circuitry Option Smart Card Circuitry Operator Panel Circuitry 10. Operator Panel Circuitry Power Regulator CircuitryChapter Troubleshooting Problems Duplicated by a Test Print Diagnosing Basic Printer ProblemsAdjustment Replace Or Cleaning Ment Interface Diagnostic Flow Diagnosing Computer Interface ProblemsChapter Replacement Procedures Item No Tool Description Required ToolsRear Case Removal Part ReplacementsFront Case Removal Bottom Plate Removal Bottom Plate and Power Supply Power Supply ReplacementCard Feeder Rear Card Feeder Part RemovalsPrint Head Upper Fasteners Print Head ReplacementPrint Head Ground Lug Print Head Assembly Removal Print Head Connectors 10. Properly Positioned Print Head Fan Removal 11. Fan Replacement12. Ribbon Sensor Removal Ribbon Sensor Removal13. Front Belts Front Belt Removals14. CPU and Encoder Boards CPU and Encoder Board Replacements15. Rear Plate Removals Rear Plate Removal16. Daughter Board Daughter Board Removal17. Flag and Head Latch Sensor Board Flag and Head Latch Sensor Board Replacement18. Rear Belts and O-Ring Rear Belt and O-Ring Removal19. Smart Card PWB Smart Card Interface Board Replacement Option20. Smart Card Solenoid Removal 21. Smart Card Docking Station 22. Encoder Station Shroud Encoder Head Replacement24. Encoder Station Pressure Roller Rod 25. Encoder Head Pinch Roller Removal 26. Pressure Roller Rod Removal Chapter 29. Middle Panel Parts Ribbon Supply Spindle and Clutch Replacements 30. Supply Spindle Assembly Ribbon Take Up Spindle Replacements 31. Ribbon Take Up Spindle Chapter Maintenance and Adjustments Cleaning Cleaning MaterialsCard Transport, Platen, and Cleaning Rollers Card Transport Rollers Print Head Cleaning Cleaning the Print HeadAdjustments Obtaining and Installing Firmware UpdatesStepper Motor Fasteners Stepper Belt TensionStepper Motor Belt Tensioning Fixture Part No Stepper Belt Tensioning Head Alignment Test Cards Print Head Tilt AdjustmentsImage Brightness Adjustment Lower Print Head Fasteners 10. Peel Bar Fasteners Print Head Peel Bar Position AdjustmentResult Remedy Image CenteringValue Appendix a Test Software Launching the Card Printer Test Software Appendix aAppendix a Changing the COM Port Operating in Terminal Mode Typical Sub List Sensor Test Selection Zebra Technologies Corporation