Troubleshooting
■Meanings of error codes
The following table describes the meaning of each of the symbols which may flash in the
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| Data transfer error | Connect the USB cable securely. | 22 | |
(Error) |
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| Remove any chart paper attached to |
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| The screen will not move. | the screen and slowly move the | – | |
(Screen) |
| screen by hand. |
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| The printer door is not closed | Close the printer door securely. | 11 | |
| securely. | |||
(door) |
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| Paper jam | Open the printer door and remove | 17 | |
| the jammed paper. | |||
(Jam) |
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| The thermal transfer film is slack, has | Remove the slack from the thermal | 10 | |
| transfer film, replace or install the | |||
| run out or is not installed. | 16 | ||
(ribbon) | thermal transfer film. | |||
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| Out of paper | Load copy paper. | 12 | |
(Paper) |
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| The scanner or screen is in strong | Change the direction of the screen or | – | |
| sunlight or strong lighting. | block the light. | ||
(Scanner Failure) |
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If other indications such as “ ” appear, call your dealer.
English
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