Primera Technology 510212 manual Clearing a Ribbon JAM, Clearing a Minor Print Media JAM

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Digital Label Press 3 User’s Manual

F. CLEARING A RIBBON JAM

If the ribbon becomes jammed in the printer's Platen Roller (visible when you open the printer's Top Cover), use the following procedure to correct the problem.

1.With the printer's Top Cover open, remove the ribbon take-up core (the side with the used ribbon on it) from the Ribbon Cartridge.

2.Gently pull the ribbon up and out of the printer while pressing and holding down the printer's On-Line button. This will rotate the Platen Roller backwards and eject the ribbon while you are pulling upwards.

3.If any ink is visible on the Platen Roller, clean it according to the steps in Part E of this section.

G.CLEARING A MINOR PRINT MEDIA JAM

If a sheet of print media becomes jammed inside the unit, remove it through the following steps:

1.Open the printer's Top Cover by pressing the Cover Release Button.

2.Remove the Ribbon Cartridge and, if necessary, the Media Tray Assembly from the printer.

3.From the Printer controls, press the Cancel button to advance the print media. Press the On-Line button to reverse the print media. If the print media is jammed within the cutter, press the cutter's Cancel button to advance the print media or its Pause button to reverse the print media. Note that the Cutter Door must be closed and the printer's Top Cover must be open in order for the cutter buttons to function in this manner.

4.While pressing either of the Printer buttons, it may also be necessary to gently pull on the appropriate end of the print media to help clear out the media. If pressing either of the buttons does not seem to move the print media and it appears to be stuck, refer to the steps in Part I of this section.

5.Once the jam has been cleared, replace the Print Cartridge and Media Tray Assembly, and close the Top Cover.

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Section 8: Maintenance

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Contents Digital label and decal press Trademark Acknowledgements For Users in the United States Table of Contents Index HOW Your Press Works IntroductionDye-Sublimation Special FeaturesSafety Precautions Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Choosing a Good Location Getting StartedAbout Moisture Condensation Identifying the Parts Unpacking and InspectionControl Panel LCD Display Cancel Cutting Pressure Removing the Ribbon Cartridge and Blade Holder Installing the Blade Holder Installing the Media Input Assembly Installing the Media Output Assembly Applying Power Introduction Ribbon and Print MediaAbout Ribbons Loading Ribbon Into the Ribbon Cartridge Placing the Ribbon Cartridge Into the Printer About Print Media Loading the Print Media Roll Into the Press Open the Media Input Assembly Cover Cover Release Button Print Pressure Bracket Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual ??? Digital Label Press 3 User’s Manual Ribbons Digital Label Press 3 User’s Manual Running the Self Test Connecting the PressSelf Test Example Connecting the USB-TO-PARALLEL Interface Cable Select CD-ROM Drive and click Next Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Installing the Windows Printer Driver Installing and Setting Up the Printer Driver For WindowsDigital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Setting UP the Windows 98/ ME Printer Driver Paper Size Dither Mode Write Direct to Port Digital Label Press 3 User’s Manual Installing Pressprint Installing and Using the PressPrint Software for WindowsAbout Pressprint Using Pressprint Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Printing to Your Press Digital Label Press 3 User’s Manual Helpful Pressprint Hints Importing Vector vs. Bitmap Files Aligning Objects Anti-Aliasing Creating Serialized Labels Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Printing Multiple Spot Color Labels Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Cleaning the Print Head MaintenanceSupplies Required Cleaning the Inside of the Press Cleaning the Presss CaseCleaning the Platen Roller Clearing a Minor Print Media JAM Clearing a Ribbon JAMReplacing the Cutter Blade Clearing a Major Print Media JAMBlade Holder Cutter Arm Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Troubleshooting Printer Ribbon JAM Wrong Ribbon Ribbon Type Paper Core Rotation Error Ribbon Sensor Error Cutter Paper Loading Error Cutter Targets Center Biased to the right Print job rasterizes, but the press doesnt print Symptoms Cut line is not centered on the printed object Areas of my prints are scrambled or look like bar codes Digital Label Press 3 User’s Manual Printing Speed Technical SpecificationsEMC CENTRONICS-TYPE Parallel Interface Appendix aDigital Label Press 3 User’s Manual Index Print pressure bracket 26, 29 Printer cleaning kit 65, 66