Primera Technology 510212 manual Ribbon Sensor Error

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Digital Label Press 3 User’s Manual

6.Press Menu to bring up the PAGE LOAD SEQUENCE as described in the section on paper loading and press ENTER to run the paper load sequence.

7.Resend your job from Press Print.

RIBBON SENSOR

ERROR

The ribbon sensor detects the different colored panels of the ribbon. This error will be displayed if the sensor is not able to read the colors of the ribbon correctly. First make certain the proper ribbon type is installed. If so, make certain that the sensor connector is slid all the way to the right (as shown above). If not, the press's processor can not see the information being sent from the ribbon sensor. If the ribbon and the sensor connector are ok, you will need to calibrate the ribbon sensor. This is done as follows:

1.Open the Printer Hood.

2.Manually wind the ribbon forward until the start of the ribbon's yellow panel and the end of the preceding panel (cyan on the #300 CMY resin ribbon or clear on the #200 CMYO Dye Sublimation ribbon) can be seen on the take up roll. There should be almost a full panel of yellow ribbon visible inside the printer.

3.Close the Printer hood and verify that the printer is properly connected.

4.Press both the Cancel and Retry buttons to reset the press. Make certain the display reads:

5.Go the printer driver setup window (see section 6-D) and click on the Calibrate button. The Printer Ribbon Sensor Calibration window appears.

6.Click on the Send button of the Ribbon Calibrate box to download the ribbon sensor calibration sequence to the press. The press will advance the ribbon looking at the yellow panel and recording it in memory. Once the ribbon stops, the calibration is complete. If successful, the display will read:

7.Open the Printer Hood and rewind the ribbon by hand until all of the yellow panel is on back on the supply roll. The sensor looks for the change to yellow so the yellow panel should not be visible.

Section 9: Troubleshooting

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Contents Digital label and decal press Trademark Acknowledgements For Users in the United States Table of Contents Index Introduction HOW Your Press WorksSpecial Features Dye-SublimationSafety Precautions Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Choosing a Good Location Getting StartedAbout Moisture Condensation Unpacking and Inspection Identifying the PartsControl Panel LCD Display Cancel Cutting Pressure Removing the Ribbon Cartridge and Blade Holder Installing the Blade Holder Installing the Media Input Assembly Installing the Media Output Assembly Applying Power Introduction Ribbon and Print MediaAbout Ribbons Loading Ribbon Into the Ribbon Cartridge Placing the Ribbon Cartridge Into the Printer About Print Media Loading the Print Media Roll Into the Press Open the Media Input Assembly Cover Cover Release Button Print Pressure Bracket Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual ??? Digital Label Press 3 User’s Manual Ribbons Digital Label Press 3 User’s Manual Connecting the Press Running the Self TestSelf Test Example Connecting the USB-TO-PARALLEL Interface Cable Select CD-ROM Drive and click Next Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Installing and Setting Up the Printer Driver For Windows Installing the Windows Printer DriverDigital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Setting UP the Windows 98/ ME Printer Driver Paper Size Dither Mode Write Direct to Port Digital Label Press 3 User’s Manual Installing Pressprint Installing and Using the PressPrint Software for WindowsAbout Pressprint Using Pressprint Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Printing to Your Press Digital Label Press 3 User’s Manual Helpful Pressprint Hints Importing Vector vs. Bitmap Files Aligning Objects Anti-Aliasing Creating Serialized Labels Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Printing Multiple Spot Color Labels Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Cleaning the Print Head MaintenanceSupplies Required Cleaning the Presss Case Cleaning the Inside of the PressCleaning the Platen Roller Clearing a Ribbon JAM Clearing a Minor Print Media JAMClearing a Major Print Media JAM Replacing the Cutter BladeBlade Holder Cutter Arm Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Troubleshooting Printer Ribbon JAM Wrong Ribbon Ribbon Type Paper Core Rotation Error Ribbon Sensor Error Cutter Paper Loading Error Cutter Targets Center Biased to the right Print job rasterizes, but the press doesnt print Symptoms Cut line is not centered on the printed object Areas of my prints are scrambled or look like bar codes Digital Label Press 3 User’s Manual Technical Specifications Printing SpeedEMC Appendix a CENTRONICS-TYPE Parallel InterfaceDigital Label Press 3 User’s Manual Index Print pressure bracket 26, 29 Printer cleaning kit 65, 66