Primera Technology 510212 manual Print job rasterizes, but the press doesnt print

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Digital Label Press 3 User’s Manual

The print job rasterizes, but the press doesn't print.

Symptoms: Your computer seems to raster the image and send it to the printer but the printer does not respond.

„You may be in need of more hard drive space. As a rule, you should always maintain at least 2 GB of free space on your hard disk.

„Reset the press by pressing both the Cancel and Retry buttons and try resending the job once the display reads:

The LED light on the Control Panel is flashing erratically.

This indicates a data transmission error. In other words, Press is not properly receiving the print data. If such an error occurs, cancel your print job from Windows Spooler or PressPrint. Push both the Cancel and Retry buttons on the press to reset the processors. This resets both the press and the computer and you should then be able to print. You may see communication errors if:

„You have canceled the printer during a print job and the computer still trying to send data. If so, cancel the print job in the software and resend it.

„You have the press connected through a switch box or USB hub. If so, connect Press directly to your computer. Do not connect Press through a switch box, as this can interfere with the flow of print data.

„You are using the system print spooler of Windows and your printer starts printing and stops. You may need to increase your Transmission Retry Value. To do this, right-click on the Press Label Press icon within the Printers window. Then select Properties and click on the Details tab. Under Timeout , Settings, increase the Transmission Retry Value from 45 to 900.

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Section 9: Troubleshooting

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Contents Digital label and decal press Trademark Acknowledgements For Users in the United States Table of Contents Index HOW Your Press Works IntroductionDye-Sublimation Special FeaturesSafety Precautions Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Choosing a Good Location Getting StartedAbout Moisture Condensation Identifying the Parts Unpacking and InspectionControl Panel LCD Display Cancel Cutting Pressure Removing the Ribbon Cartridge and Blade Holder Installing the Blade Holder Installing the Media Input Assembly Installing the Media Output Assembly Applying Power Introduction Ribbon and Print MediaAbout Ribbons Loading Ribbon Into the Ribbon Cartridge Placing the Ribbon Cartridge Into the Printer About Print Media Loading the Print Media Roll Into the Press Open the Media Input Assembly Cover Cover Release Button Print Pressure Bracket Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual ??? Digital Label Press 3 User’s Manual Ribbons Digital Label Press 3 User’s Manual Running the Self Test Connecting the PressSelf Test Example Connecting the USB-TO-PARALLEL Interface Cable Select CD-ROM Drive and click Next Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Installing the Windows Printer Driver Installing and Setting Up the Printer Driver For WindowsDigital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Setting UP the Windows 98/ ME Printer Driver Paper Size Dither Mode Write Direct to Port Digital Label Press 3 User’s Manual Installing Pressprint Installing and Using the PressPrint Software for WindowsAbout Pressprint Using Pressprint Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Printing to Your Press Digital Label Press 3 User’s Manual Helpful Pressprint Hints Importing Vector vs. Bitmap Files Aligning Objects Anti-Aliasing Creating Serialized Labels Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Printing Multiple Spot Color Labels Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Cleaning the Print Head MaintenanceSupplies Required Cleaning the Inside of the Press Cleaning the Presss CaseCleaning the Platen Roller Clearing a Minor Print Media JAM Clearing a Ribbon JAMReplacing the Cutter Blade Clearing a Major Print Media JAMBlade Holder Cutter Arm Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Troubleshooting Printer Ribbon JAM Wrong Ribbon Ribbon Type Paper Core Rotation Error Ribbon Sensor Error Cutter Paper Loading Error Cutter Targets Center Biased to the right Print job rasterizes, but the press doesnt print Symptoms Cut line is not centered on the printed object Areas of my prints are scrambled or look like bar codes Digital Label Press 3 User’s Manual Printing Speed Technical SpecificationsEMC CENTRONICS-TYPE Parallel Interface Appendix aDigital Label Press 3 User’s Manual Index Print pressure bracket 26, 29 Printer cleaning kit 65, 66