Primera Technology 510212 manual Printer Ribbon JAM

Page 79

Digital Label Press 3 User’s Manual

PRINTER:

RIBBON JAM

This error condition, much like the previous error, indicates the ribbon is unable to move freely inside the printer portion of the press. If the ribbon is not completely used, then the most common reason would be that the ribbon is not properly installed. Remember, unused ribbon always goes to the left and feeds from underneath the roll; used ribbon comes over the top of the right side of the roll. Also, the ribbon core that identifies the ribbon to your press must be in the Front corner of the press as shown below:

The error could also be due to the ribbon breaking and being pulled through the press with the media. Ribbon breaks can occur if the intensity setting in the printer driver (section 6-C) is set too high. To clear the error, do the following:

1.Cancel the print job from Windows Spooler by clicking Printer then Purge Print Documents.

2.Open the printer cover.

3.When the printer cover is open, use the Cancel button to force the media/ ribbon to reverse through the press, and use the Retry button to force the media/ ribbon forward through the press. If this does not help or if the paper has also jammed, remove the print pressure bracket as described in section X.X. This will allow any ribbon or paper to be removed with ease.

74

Section 9: Troubleshooting

Image 79

Contents Digital label and decal press Trademark Acknowledgements For Users in the United States Table of Contents Index HOW Your Press Works IntroductionDye-Sublimation Special FeaturesSafety Precautions Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Choosing a Good Location Getting StartedAbout Moisture Condensation Identifying the Parts Unpacking and InspectionControl Panel LCD Display Cancel Cutting Pressure Removing the Ribbon Cartridge and Blade Holder Installing the Blade Holder Installing the Media Input Assembly Installing the Media Output Assembly Applying Power Introduction Ribbon and Print MediaAbout Ribbons Loading Ribbon Into the Ribbon Cartridge Placing the Ribbon Cartridge Into the Printer About Print Media Loading the Print Media Roll Into the Press Open the Media Input Assembly Cover Cover Release Button Print Pressure Bracket Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual ??? Digital Label Press 3 User’s Manual Ribbons Digital Label Press 3 User’s Manual Running the Self Test Connecting the PressSelf Test Example Connecting the USB-TO-PARALLEL Interface Cable Select CD-ROM Drive and click Next Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Installing the Windows Printer Driver Installing and Setting Up the Printer Driver For WindowsDigital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Setting UP the Windows 98/ ME Printer Driver Paper Size Dither Mode Write Direct to Port Digital Label Press 3 User’s Manual Installing Pressprint Installing and Using the PressPrint Software for WindowsAbout Pressprint Using Pressprint Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Printing to Your Press Digital Label Press 3 User’s Manual Helpful Pressprint Hints Importing Vector vs. Bitmap Files Aligning Objects Anti-Aliasing Creating Serialized Labels Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Printing Multiple Spot Color Labels Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Cleaning the Print Head MaintenanceSupplies Required Cleaning the Inside of the Press Cleaning the Presss CaseCleaning the Platen Roller Clearing a Minor Print Media JAM Clearing a Ribbon JAMReplacing the Cutter Blade Clearing a Major Print Media JAMBlade Holder Cutter Arm Digital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual Troubleshooting Printer Ribbon JAM Wrong Ribbon Ribbon Type Paper Core Rotation Error Ribbon Sensor Error Cutter Paper Loading Error Cutter Targets Center Biased to the right Print job rasterizes, but the press doesnt print Symptoms Cut line is not centered on the printed object Areas of my prints are scrambled or look like bar codes Digital Label Press 3 User’s Manual Printing Speed Technical SpecificationsEMC CENTRONICS-TYPE Parallel Interface Appendix aDigital Label Press 3 User’s Manual Index Print pressure bracket 26, 29 Printer cleaning kit 65, 66