Nortel Networks CallPilot Press REC or ‹and record your message at the tone, Record your message

Page 44

44 Chapter 7 Sending messages

To record and send a message using the Open Mailbox feature - Norstar Voice Mail

1Press ≤·°⁄.

Follow the voice prompts or the display button options on your telephone to open your mailbox.

0 new 0 saved			2	Press REC or ‹and record your message at the tone.
PLAY	REC	ADMIN
Record message			3	Record your message.
RETRY	PAUSE		OK

Press PAUSE or ¤to pause your message.

When you wish to resume recording, press CONT or ¤to continue recording your message.

			Press OK or £to end your recording
			or
			press RETRY to erase and re-record your message.
Accept rec?			4 Press OK or £to accept your message
RETRY	PAUSE	OK	or
			or
			press PLAY or ⁄to listen to your message
			or
			press RETRY or ¤to erase and re-record your message.
Mbox:			5 Enter the mailbox number or the Group List number
DIR		QUIT	or
			or
			press DIR or £to search the Company Directory.
Smith, Pat			6 Press SEND or £to send the message now with the Normal
OPTS	CC	SEND	delivery option
			delivery option

or

press CC or ›to send this message to more than one mailbox owner, with one set of delivery options applied to all recipients. The display shows the name of the mailbox owner or Group, in this example, mailbox owner Pat Smith.

7 If you want to assign delivery options, see “To assign message delivery options - Norstar Voice Mail” on page 50

or

press ®to end the session.

P0919417 02.2

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Contents CallPilot Reference Guide Copyright 2001 Nortel Networks TrademarksContents Chapter Feature codes and mailbox options Chapter Recording a call Chapter CallPilot tips Troubleshooting Glossary Index Chapter How to use this guide Conventions and symbols used in this guideHow to use this guide P0919417 Chapter Using CallPilot How CallPilot worksAbout display phones One line display phonesAbout telephone buttons Alternate extensionsUsing the dialpad To enter a characterCallPilot voice prompts Interrupting a voice promptAutomated Attendant Types of mailboxes Subscriber mailboxGuest mailbox Information mailboxGeneral Delivery Mailbox System Administrator MailboxSpecial mailboxes Using CallPilot P0919417 To initialize your mailbox Chapter Setting up your mailboxInitializing your mailbox This is the CallPilot interface Checking which mailbox interface you useTo check which mailbox interface you use Enter your mailbox password and press OK or £ Opening your mailboxTo open an initialized mailbox Norstar Voice Mail To open an initialized mailbox CallPilotChanging your mailbox password To change your passwordPassword lock-out Password expiryRecording your name in the Company Directory To record your name in the Company DirectoryAssigning a Target Attendant To assign a personal Target AttendantChapter Feature codes and mailbox options Feature codesProgramming a memory button with a feature code CallPilot mailbox options Norstar Voice Mail mailbox optionsQuit Chapter Greetings Types of mailbox greetingsPrimary mailbox greeting Alternate mailbox greetingPersonalized mailbox greeting Recording technique for mailbox greetingsRecording a Primary or Alternate mailbox greeting To record a Primary or Alternate mailbox greetingPress REC or ⁄ Press Prime or ⁄to record the Primary greetingChoosing a Primary or Alternate mailbox greeting To choose a Primary or Alternate mailbox greetingPress Choose or ¤to select a greeting Press Prime or ⁄to select the Primary mailbox greetingIf you choose the Alternate mailbox greeting, you are asked Recording a Personalized mailbox greeting To record a Personalized mailbox greetingDeleting a Personalized mailbox greeting To delete a Personalized mailbox greetingPress Pers or ‹to choose a Personalized mailbox greeting DeleteGreetings P0919417 Receiving calls Chapter Accessing your messagesNever Full mailbox feature Playing your messages To play your messages Norstar Voice MailStop Play To play your messages CallPilot Messages CallPilotForward To retrieve an erased message CallPilot Retrieving erased messagesTo retrieve an erased message NorstarVoice Mail Screening your calls To use Call ScreeningInterrupting a caller To interrupt a callerChapter Sending messages Recording and sending messagesPress REC or ‹and record your message at the tone Record your messagePress Name or ⁄⁄to search the Company Directory and go to Press ≤·‚ Press Play or ¤to listen to your message Searching the Company Directory To search the Company DirectoryAssigning message delivery options Message delivery optionsTo assign message delivery options Norstar Voice Mail Press to cancel all delivery options To assign message delivery options CallPilotPress Send or £to send the message now Press to end the sessionTo change the time Press Chng or ⁄to change the date shown to a different dateForwarding a copy of a message to one or more recipients Sending a message to more than one recipientSending a message to a Group List Replying to messages Replying to an internal callerTo reply to an internal caller Norstar Voice Mail Press Play or¤To reply to an internal caller CallPilot To reply to an external caller CallPilot Replying to an external callerTo reply to an external caller Norstar Voice Mail To place a Thru-Dial call When to use Thru-DialPlacing a call with Thru-Dial To use Thru-Dial to reach your Target Attendant Chapter Call Forwarding your calls Call Forwarding your calls to your mailboxSetting up Call Forward remotely To set up Call Forward remotelyCall Forward on Busy overrides Clid Call Forward with Caller IDTo turn Call Forward with Clid on or off Call Forwarding your calls P0919417 To transfer a call to a mailbox from your telephone Chapter Transferring callsTransferring calls to a CallPilot mailbox Transferring a mailbox owner’s call to their mailbox To transfer a mailbox owner’s call to their mailboxTransferring a call to Custom Call Routing CCR To transfer a call to a CCR TreeAbout Outbound Transfer Adding special characters to a destination numberSetting up Outbound Transfer To set up Outbound Transfer to a phone numberTo set up Outbound Transfer to an extension Adding special characters to a destination number onTurning Outbound Transfer on or off To turn Outbound Transfer on or offPress Chng or ⁄to turn Outbound Transfer on Press Quit orProgramming Outbound Transfer when CallPilot is behind a PBX Optimizing Outbound TransferChapter Off-premise Message Notification About Off-premise Message NotificationOff-premise Message Notification parameters Setting up Off-premise Message Notification Press Phone or ⁄to choose a phone number destinationEnter the destination phone number and press OK or £. Destination phone number is a maximum of 30 digitsFollow the voice prompts to add characters An urgent message To set up Off-premise Message Notification to an extension Retry AM PM To set up Off-premise Message Notification to a pager Example of a destination pager numberPress Pager or ‹to select a pager number destination Press Phone or ⁄to choose a destination phone number Press YES or ⁄to set up another destination number Chngnext Changing Off-premise Message Notification To change the time range or type of message parametersPress Next or £to accept the start time To change the destination from phone to another destination If you want to change message notification To change the destination from pager to phone or extension Press Chng or ⁄to change the start time To change the destination from phone or extension to pager Display shows notification is set up to a pager Deleting a destination number To delete a destination numberAdding a destination number To add a destination numberTurning Off-premise Message Notification on or off To turn Off-premise Message Notification on or offOff-premise Message Notification P0919417 Using Call Record Chapter Recording a callAbout Call Record To record a callRecording a call P0919417 Information mailbox greetings Chapter Broadcast and Information messagesAbout Broadcast messages Recording an Information mailbox greeting To record an Information mailbox greetingChapter CallPilot tips CallPilot tips Chapter Troubleshooting Forgot my mailbox password Off-premise Message Notification does not work Troubleshooting P0919417 Glossary Mailbox assigned to a user who does not have an extension Feature code used to leave messages in CallPilot mailboxes Mailboxes assigned to users as a place to store messages Index Index Index

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