Nortel Networks CallPilot manual Press ≤·‚

Page 46

46 Chapter 7 Sending messages

To record and send a message using the Leave Message feature - Norstar Voice Mail

1Press ≤·°‚.

Mbox		2	Enter the mailbox number or Group List number. If you do not
DIR	QUIT		know the mailbox number, press DIR or £to use the Company
			know the mailbox number, press DIR or £to use the Company
			Directory.
Record message:		3	When you hear the tone, record your message.
RETRY	PAUSE	OK	You can press PAUSE or ¤to stop your recording and
			You can press PAUSE or ¤to stop your recording and
			press CONT or ¤to continue recording your message
			or
			press RETRY to erase and re-record your message.
Record message:		4	Press OK or £to end your recording.
RETRY	PAUSE	OK
Message options:		5	Press SEND or £or replace the handset to send the message using
RETRY	PLAY SEND		the Normal delivery option
			the Normal delivery option

or

press PLAY or ⁄to listen to your message or

press RETRY or ¤to erase and re-record your message or

press ‹to change the delivery options.

To record and send a message using the Leave Message feature - CallPilot

1Press ≤·°‚.

To:	2	Enter the mailbox address or Group List address.
NAME	DONE	Press NAME or ⁄⁄to use the Company Directory.
		Press NAME or ⁄⁄to use the Company Directory.
To: XXXX	3	Press OK or £to accept the address.
RETRY	OK	Press RETRY to enter a new mailbox address.
		Press RETRY to enter a new mailbox address.
<xxxx>	4	Record your message at the tone.
Recording....	5	Press OK or £to end your recording
REREC	OK	or
		or

press REREC to erase and re-record your message.

P0919417 02.2

Image 46

Contents CallPilot Reference Guide Copyright 2001 Nortel Networks TrademarksContents Chapter Feature codes and mailbox options Chapter Recording a call Chapter CallPilot tips Troubleshooting Glossary Index Chapter How to use this guide Conventions and symbols used in this guideHow to use this guide P0919417 About display phones Chapter Using CallPilotHow CallPilot works One line display phonesAbout telephone buttons Alternate extensionsUsing the dialpad To enter a characterCallPilot voice prompts Interrupting a voice promptAutomated Attendant Guest mailbox Types of mailboxesSubscriber mailbox Information mailboxSpecial mailboxes System Administrator MailboxGeneral Delivery Mailbox Using CallPilot P0919417 Initializing your mailbox Chapter Setting up your mailboxTo initialize your mailbox To check which mailbox interface you use Checking which mailbox interface you useThis is the CallPilot interface To open an initialized mailbox Norstar Voice Mail Enter your mailbox password and press OK or £Opening your mailbox To open an initialized mailbox CallPilotPassword lock-out Changing your mailbox passwordTo change your password Password expiryRecording your name in the Company Directory To record your name in the Company DirectoryAssigning a Target Attendant To assign a personal Target AttendantChapter Feature codes and mailbox options Feature codesProgramming a memory button with a feature code CallPilot mailbox options Norstar Voice Mail mailbox optionsQuit Primary mailbox greeting Chapter GreetingsTypes of mailbox greetings Alternate mailbox greetingPersonalized mailbox greeting Recording technique for mailbox greetingsPress REC or ⁄ Recording a Primary or Alternate mailbox greetingTo record a Primary or Alternate mailbox greeting Press Prime or ⁄to record the Primary greetingPress Choose or ¤to select a greeting Choosing a Primary or Alternate mailbox greetingTo choose a Primary or Alternate mailbox greeting Press Prime or ⁄to select the Primary mailbox greetingIf you choose the Alternate mailbox greeting, you are asked Recording a Personalized mailbox greeting To record a Personalized mailbox greetingPress Pers or ‹to choose a Personalized mailbox greeting Deleting a Personalized mailbox greetingTo delete a Personalized mailbox greeting DeleteGreetings P0919417 Never Full mailbox feature Chapter Accessing your messagesReceiving calls Playing your messages To play your messages Norstar Voice MailStop Play To play your messages CallPilot Messages CallPilotForward To retrieve an erased message NorstarVoice Mail Retrieving erased messagesTo retrieve an erased message CallPilot Screening your calls To use Call ScreeningInterrupting a caller To interrupt a callerChapter Sending messages Recording and sending messagesPress REC or ‹and record your message at the tone Record your messagePress Name or ⁄⁄to search the Company Directory and go to Press ≤·‚ Press Play or ¤to listen to your message Searching the Company Directory To search the Company DirectoryAssigning message delivery options Message delivery optionsTo assign message delivery options Norstar Voice Mail Press Send or £to send the message now Press to cancel all delivery optionsTo assign message delivery options CallPilot Press to end the sessionTo change the time Press Chng or ⁄to change the date shown to a different dateSending a message to a Group List Sending a message to more than one recipientForwarding a copy of a message to one or more recipients To reply to an internal caller Norstar Voice Mail Replying to messagesReplying to an internal caller Press Play or¤To reply to an internal caller CallPilot To reply to an external caller Norstar Voice Mail Replying to an external callerTo reply to an external caller CallPilot Placing a call with Thru-Dial When to use Thru-DialTo place a Thru-Dial call To use Thru-Dial to reach your Target Attendant Chapter Call Forwarding your calls Call Forwarding your calls to your mailboxSetting up Call Forward remotely To set up Call Forward remotelyTo turn Call Forward with Clid on or off Call Forward with Caller IDCall Forward on Busy overrides Clid Call Forwarding your calls P0919417 Transferring calls to a CallPilot mailbox Chapter Transferring callsTo transfer a call to a mailbox from your telephone Transferring a mailbox owner’s call to their mailbox To transfer a mailbox owner’s call to their mailboxTransferring a call to Custom Call Routing CCR To transfer a call to a CCR TreeAbout Outbound Transfer Adding special characters to a destination numberSetting up Outbound Transfer To set up Outbound Transfer to a phone numberTo set up Outbound Transfer to an extension Adding special characters to a destination number onPress Chng or ⁄to turn Outbound Transfer on Turning Outbound Transfer on or offTo turn Outbound Transfer on or off Press Quit orProgramming Outbound Transfer when CallPilot is behind a PBX Optimizing Outbound TransferChapter Off-premise Message Notification About Off-premise Message NotificationOff-premise Message Notification parameters Enter the destination phone number and press OK or £. Setting up Off-premise Message NotificationPress Phone or ⁄to choose a phone number destination Destination phone number is a maximum of 30 digitsFollow the voice prompts to add characters An urgent message To set up Off-premise Message Notification to an extension Retry AM PM To set up Off-premise Message Notification to a pager Example of a destination pager numberPress Pager or ‹to select a pager number destination Press Phone or ⁄to choose a destination phone number Press YES or ⁄to set up another destination number Chngnext Changing Off-premise Message Notification To change the time range or type of message parametersPress Next or £to accept the start time To change the destination from phone to another destination If you want to change message notification To change the destination from pager to phone or extension Press Chng or ⁄to change the start time To change the destination from phone or extension to pager Display shows notification is set up to a pager Deleting a destination number To delete a destination numberAdding a destination number To add a destination numberTurning Off-premise Message Notification on or off To turn Off-premise Message Notification on or offOff-premise Message Notification P0919417 About Call Record Using Call RecordChapter Recording a call To record a callRecording a call P0919417 About Broadcast messages Chapter Broadcast and Information messagesInformation mailbox greetings Recording an Information mailbox greeting To record an Information mailbox greetingChapter CallPilot tips CallPilot tips Chapter Troubleshooting Forgot my mailbox password Off-premise Message Notification does not work Troubleshooting P0919417 Glossary Mailbox assigned to a user who does not have an extension Feature code used to leave messages in CallPilot mailboxes Mailboxes assigned to users as a place to store messages Index Index Index

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