American Power Conversion AP9207 manual Trouble Shooting Table

Page 57

Problem

Possible Cause

Solution

 

 

 

 

The communica-

Verify cable connec-

 

tion cable is not

tions.

 

properly fastened.

 

 

 

 

 

The wrong cable is

If you are using smart

 

being used.

signaling, verify that

 

 

you are using the

The Status LED

 

cable supplied with

 

your APC UPS (940-

is on but the

 

 

0024). If you are using

server on the

 

 

simple signaling, ver-

Advanced port

 

 

ify that you are using

cannot commu-

 

 

the correct simple sig-

nicate with the

 

 

naling cable. (See

UPS.

 

 

“Choosin g simple sig-

 

 

 

 

naling cables: Table

 

 

1” on page 4.)

 

The port on the

Close the offending

 

master server is

application.

 

being used by

 

 

another application.

 

 

 

 

The pager

The modem is dial-

Configure your

receives incom-

ing too quickly for

modem for slower

plete or incorrect

the pager system.

dialing, using modem

codes.

 

commands. See

 

 

“Common modem

 

 

commands: Table 10,”

 

 

on page 44.

 

 

 

 

 

 

51

Page 56 Page 58
Image 57
Page 56 Page 58
Contents Share-UPS Thank You Contents Setting Up Share-UPS Using the Share-UPS Menus Product Information Introduction Supports advanced or simple signaling on its Following list shows some of the features of ShareCan delay shutdown of the UPS until all servers have UPS and Share-UPS. See Using the Share-UPSOn next Cable supplied with your APC UPS Product Description Information see Simple versus smart signaling Table Tery and Low Battery conditions in the UPS. For furtherOn page 10. For Basic port specifications, see Basic port Pin assignments, onProduct Description If the LED Is… Then Share-UPS… Labeled… Product Description Simple Signaling Smart Signaling Key ConceptsCommunication Types Key Concepts Smart signaling If the UPS had previously been connected usingTo the configured shutdown mode see Configuring Share Low Battery condition at the UPS. Share-UPS generates aUPS on page 23, when it may force a Low Battery signal An On Battery signal, causing the servers to shut downKey Concepts Installing Multiple Accessories Accessory slot with the higher number Accessory Priority PositionInterface Expander If you need additional SmartSlot capacity between AP9604. For installation instructions, refer to the userShare-UPS unit and the master server, you can purchase an APC Expansion Chassis AP9600 or Triple ChassisInstalling Share-UPS Mounting Share-UPS NetShelter Figure Mounting Share-UPS on a wall Figure Configuring Share-UPS, on Connecting Share-UPSIf using Optional Power input see Optional If daisy-chaining multiple Share-UPS unitsIf an accessory, such as Measure-UPS II or Ate cable. See Choosing simple signalingAn Expansion Chassis, is already using Share-UPS use simple signaling for moniConfiguring Share-UPS Behavior Confirmed shutdown mode Effect Setting. Otherwise, if the power returns after Down delay for a time longer than Share-UPS timerShutdown delay, go to ConfigurationEvent Actions and select UPS On Battery from the EventIf configuring multiple Share-UPS units repeat If you want to change Share-UPS settings ComSteps in the order given. If Share-UPS fails this test, see Troubleshooting onUsing the Management Port Using the Share-UPS MenusTion software, you can access the UPS remotely. Using a dumb terminal or a computer and terminal emulaPassword-protected menu interface allows you to view Load, battery conditions, and current UPS statusFor security, change the password as soon Nected, after three unsuccessful passwordAs possible. See Share-UPS Settings Characters long, and is case-sensitiveMain menu The following figure shows the Main menu. Figure Main MenuUPS accessory Measure-UPS environmental monitoring accessoryMain menu only if Share-UPS has detected an APC For a description of the Measure-UPS Status screenFollowing table describes the items that appear on Main menuDescription Behavior Access the UPS Status display, type s from the Main menu Connected UPS, output and load readings, battery informaUPS Status Display Following figure shows the UPS Status displayUPS Status Display Definitions Waiting to Power Load UPS Control Menu Tions on demand through Share-UPS. To access the UPSStatus display, type c from the Main menu Following figure shows the UPS Control menuIt is connected to the UPS UPS Control menuShare-UPS Settings menu allows you to configure Share-UPS Settings MenuFollowing figure shows the Share-UPS Settings menu Menu, type d from the Main menuShare-UPS Settings menu Definitions Site IDspaceevent code Paging Setup MenuDuring a utility power outage when Share-UPS is config Following figure shows a typical sequence of eventsUred for paging Following table lists some common modem commands Following figure shows the Paging Setup menuThat you may include in your dial string see Share-UPS Information, see the documentation supplied withSetting Description Paging Setup menuPaging Setup Menu Definitions Warranty Information Purpose. Some jurisdictions do not permit limitation or Claims by third parties, or otherwise. This warranty givesExclusion of implied warranties therefore, the aforesaid Specifically, APC is not liable for any costs, such as lostTroubleshooting Trouble Shooting Trouble Shooting Table Troubleshooting on page 26, or if the problem For problems not covered in the troubleshooting chart seePersists, follow this procedure Material authorization RMA numberLife-Support Policy Specifications Assignments Specifications Normally Open Management port is a standard 9-pin RS-232 serial Communications port. The port is configured as data termiData bits with 1 start bit, 1 stop bit, and no parity Management port pin assignments are listed in the folFollowing table shows the product specifications for SpecificationShare-UPS Product Specifications Index SymbolsIndex Re-Boot All Servers Y, Z Page W. a p c c . c o m
Top Page Image Contents