Oki 2500 manual Printer, you must leave it turned on at all times

Page 49

 

 

 

Troubleshooting

5

 

 

 

 

 

 

 

Problem

Possible Meaning(s)

Solution(s)

White horizontal lines and streaks

The printhead nozzles are blocked.

1. Press the Cartridge Change/Clean button for 2 to 5

appear in the printing.

 

seconds to clean and restore the printhead.

 

 

 

2. Print the Test page (hold Resume/FF button while

 

 

 

turning printer on). If the Test page shows nozzles not

 

 

 

firing, repeat the above process up to 5 times. If the

 

 

 

problem continues, replace the printhead.

 

 

 

 

 

 

The ink cartridge is empty.

Replace the ink cartridge.

 

 

 

 

 

 

The printer is connected to a power strip

The printer requires a continuous, small amount of power

 

 

which has been turned off.

to maintain the printhead. If you use a power strip with the

 

 

 

printer, you must leave it turned on at all times.

 

 

 

 

 

 

The printhead has been left in the storage

To maintain a stored prinhtead, you need to remove it from

 

 

box for a long time.

the storage box once an month and use it to print several

 

 

 

pages before returning it to the storage box.

 

 

 

Try pressing the Cartridge Change/Clean button for 2 to 5

 

 

 

seconds to clean and restore the printhead.

 

 

 

Print is faint or missing.

The paper being used is not one of the

Refer to Section 6 for paper recommendations.

 

 

recommended types.

 

 

 

 

 

 

 

 

The ink cartridge is empty.

Replace the ink cartridge.

 

 

 

 

 

 

Print quality is set to Draft.

Use the printer driver to select a different print quality.

 

 

 

 

 

43

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Contents Okijet Conventions Used in This Guide Year 2000 ComplianceContents Contents Iii Important Safety InstructionsFor more information Important Safety InformationAvailable in the U.S. and Canada only Okijet 2500 Features SetupSelect a Location SetupUnpack the Printer Remove the Packing MaterialBack View Getting to Know Your PrinterFront View Control PanelConnect to the Computer Connect to PowerReach of children. Do not get the ink near your Keep the printhead and ink cartridges outEyes or mouth Be careful not to touch the printhead nozzles when Do not force the ink cartridges into the printhead Install the Printhead Storage Box Be sure to select Usable Print MediaSee for additional specifi- cations on print media Load Paper Recommended Print MediaSetup Print the Demo Printing2 Installation on WindowsSoftware License Agreement appears Printing Select Settings → PrintersTo run the Win 3.1x Electronic Registration utility To load the Electronic Registration utilityOn-Line Help Control SoftwareWorkgroups 3.11 Applications Printing from Windows 95 ApplicationsTo Open the OKI Okijet 2500 Printer Setup Dialog Box Checking Printer SettingsFrom Windows 3.1x Control Panel WindowsPrinting from DOS Applications Canceling or Pausing a Print JobWindows See your software documentation forPrinting on Special Media Installing the DOS Control PanelOkijet 2500 DOS Control Panel EnvelopesPrinting Other Media BannersReplacing/Swapping the Printhead Maintenance3Not installed in the printer MaintenancePrinthead can become contaminated Replacing the Ink CartridgesMaintenance Do not force the ink cartridge into the printhead Aligning the Printhead Cleaning the Printhead NozzlesWindows 3.1 or Windows for Workgroups Open the Control PanelTransporting the Printer Click Start , Settings , PrintersCan cause leakage in the ink cartridges Environment, or by airplane, please turn toAs soon as possible after the move Use only water to moisten the cleaning cloth do Cleaning the PrinterUnplug the power cord from the outlet To avoid damage to the printerMaintenance Control Panel Power/Reset ButtonControl Panel Control Panel ButtonsControl panel Cartridge Change/Clean ButtonResume/FF Button Low Ink Indicators Control Panel Indicator LightsError LED Condition MeaningControl panel Clearing Paper Misfeeds Troubleshooting5If the Trailing Edge is Not Accessible If the Trailing Edge is AccessibleTroubleshooting Clearing Paper JamsTroubleshooting Clearing Multi-Page Paper Jams Troubleshooting Problem Possible Meanings Solutions Problem SolvingTroubleshooting Paper Printer, you must leave it turned on at all times Print is faint or missing Printhead nozzles are blocked Troubleshooting Output tray Gaged Printer Specifications Specifications6Print Speed Color Printhead standard High-Capacity Black Printhead option up to 7 ppmSpecifications are subject to to change without notice SpecificationsTypefaces Consumable Life, @ 5% CoveragePaper Specifications Envelope Specifications Transparency Specifications Label SpecificationsCard Specifications Iron-on Transfer SpecificationsGetting Support and Service Customer Support & ServiceYour Dealer Okidata Customer Support Professionals Customer Support & ServiceOkidata Faxable Facts Colombia Mexico Canada ChileVenezuela Argentina BrazilWays to Purchase Replacement PartsTransporting the Printer under Special Conditions Transporting the PrinterTransporting the Printer Transporting the Printer a FCC, IC, CE Statements Limited Warranty Limited Warranty Overnight Exchange Terms AcronymsMsds No Emergency First Aid ProceduresIngredients Physical DataSpecial Precautions Spill Cleanup and DisposalFire and Explosion Hazard Data Health Hazard DataTrade Secret Ingredient 30-40% For Okijet 2500 Cyan Ink Cartridge P/NMsds Cyan Ink For Okijet 2500 Magenta Ink Cartridge P/N Msds Magenta Ink Trade Secret Ingredient 25-35% For Okijet 2500 Yellow Ink Cartridge P/NMsds Yellow Ink Index Index Star Wheel bar 38-39 Storage box Index
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