Oki 2500 manual Troubleshooting

Page 51

 

 

 

Troubleshooting

5

 

 

 

 

 

 

 

Problem

Possible Meaning(s)

Solution(s)

 

 

 

Print image is clipped or off the

The selected document margins exceed the

Adjust the margins in the application as necessary.

edge of the print media.

printer margins.

 

 

 

 

 

 

 

 

Incorrect settings for media size and/or type

Ensure correct selection of media size and type in the

 

 

in the printer driver setup.

printer driver setup.

 

 

 

Printing on one page of the

The Reset button was accidentally pressed

When the document has finished printing, resend the

document suddenly gets much

during a printer error recovery process.

affected page.

larger and that page flows onto

 

 

 

several pages.

 

 

 

 

 

 

Paper is not feeding properly.

The paper is not correctly positioned

Make sure the left edge of the paper is aligned with the left

 

 

between the paper guides.

paper guide and that the paper guide lever is against the

 

 

 

right edges of the paper.

 

 

 

 

 

 

The paper is not loaded properly.

• Remove the paper, fan the stack, reload.

 

 

 

• Ensure that paper tray is not overloaded.

 

 

 

• Use new paper.

 

 

 

 

 

 

More than one type of print media is loaded

• Make sure that only one type of paper is loaded in the

 

 

in the paper tray or the paper loaded is not

tray: mixing different types of paper in tray will cause

 

 

recommended.

paper jams.

 

 

 

• Verify use of recommended media (see Section 6).

 

 

 

 

 

45

Page 50 Page 52
Image 51
Page 50 Page 52
Contents Okijet Conventions Used in This Guide Year 2000 ComplianceContents Contents Iii Important Safety InstructionsImportant Safety Information For more informationAvailable in the U.S. and Canada only Okijet 2500 Features SetupRemove the Packing Material SetupSelect a Location Unpack the PrinterControl Panel Getting to Know Your PrinterBack View Front ViewConnect to the Computer Connect to PowerKeep the printhead and ink cartridges out Reach of children. Do not get the ink near yourEyes or mouth Be careful not to touch the printhead nozzles when Do not force the ink cartridges into the printhead Install the Printhead Storage Box Usable Print Media Be sure to selectSee for additional specifi- cations on print media Load Paper Recommended Print MediaSetup Print the Demo Installation on Windows Printing2Software License Agreement appears To load the Electronic Registration utility Select Settings → PrintersPrinting To run the Win 3.1x Electronic Registration utilityPrinting from Windows 95 Applications Control SoftwareOn-Line Help Workgroups 3.11 ApplicationsWindows Checking Printer SettingsTo Open the OKI Okijet 2500 Printer Setup Dialog Box From Windows 3.1x Control PanelSee your software documentation for Canceling or Pausing a Print JobPrinting from DOS Applications WindowsEnvelopes Installing the DOS Control PanelPrinting on Special Media Okijet 2500 DOS Control PanelPrinting Other Media BannersReplacing/Swapping the Printhead Maintenance3Not installed in the printer MaintenancePrinthead can become contaminated Replacing the Ink CartridgesMaintenance Do not force the ink cartridge into the printhead Open the Control Panel Cleaning the Printhead NozzlesAligning the Printhead Windows 3.1 or Windows for WorkgroupsEnvironment, or by airplane, please turn to Click Start , Settings , PrintersTransporting the Printer Can cause leakage in the ink cartridgesAs soon as possible after the move To avoid damage to the printer Cleaning the PrinterUse only water to moisten the cleaning cloth do Unplug the power cord from the outletMaintenance Control Panel Buttons Power/Reset ButtonControl Panel Control PanelCartridge Change/Clean Button Control panelResume/FF Button Condition Meaning Control Panel Indicator LightsLow Ink Indicators Error LEDControl panel Clearing Paper Misfeeds Troubleshooting5Clearing Paper Jams If the Trailing Edge is AccessibleIf the Trailing Edge is Not Accessible TroubleshootingTroubleshooting Clearing Multi-Page Paper Jams Troubleshooting Problem Possible Meanings Solutions Problem SolvingTroubleshooting Paper Printer, you must leave it turned on at all times Print is faint or missing Printhead nozzles are blocked Troubleshooting Output tray Gaged High-Capacity Black Printhead option up to 7 ppm Specifications6Printer Specifications Print Speed Color Printhead standardConsumable Life, @ 5% Coverage SpecificationsSpecifications are subject to to change without notice TypefacesPaper Specifications Envelope Specifications Iron-on Transfer Specifications Label SpecificationsTransparency Specifications Card SpecificationsCustomer Support & Service Getting Support and ServiceYour Dealer Customer Support & Service Okidata Customer Support ProfessionalsOkidata Faxable Facts Argentina Brazil Canada ChileColombia Mexico VenezuelaWays to Purchase Replacement PartsTransporting the Printer under Special Conditions Transporting the PrinterTransporting the Printer Transporting the Printer a FCC, IC, CE Statements Limited Warranty Limited Warranty Overnight Exchange Terms AcronymsPhysical Data Emergency First Aid ProceduresMsds No IngredientsHealth Hazard Data Spill Cleanup and DisposalSpecial Precautions Fire and Explosion Hazard DataTrade Secret Ingredient 30-40% For Okijet 2500 Cyan Ink Cartridge P/NMsds Cyan Ink For Okijet 2500 Magenta Ink Cartridge P/N Msds Magenta Ink Trade Secret Ingredient 25-35% For Okijet 2500 Yellow Ink Cartridge P/NMsds Yellow Ink Index Index Star Wheel bar 38-39 Storage box Index
Top Page Image Contents