Oki 2500 manual Canada Chile, Colombia Mexico, Venezuela, Argentina Brazil

Page 59

 

 

 

 

 

 

 

Customer Support & Service

7

Okidata Service Locations

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Canada

 

 

Chile

For the latest list of Okidata Service Centers, see the Okidata

 

Okidata

 

 

Teknos Comunicaciones

Web site at http://www.okidata.com.

 

2735 Matheson Blvd. East, Unit 1

Santa Elena 2222

 

 

 

 

 

 

Mississauga, Ontario

 

 

Santiago, Chile

• Allow 3½ business days for repair.

 

Canada L4W 4M8

 

 

Phone: 56 (2) 555 5530

Carry-in repairs must be called in first to schedule service.

 

Attn.: Field Service Dept.

 

 

Fax: 56 (2) 550 2390

 

Phone: 1-800-654-3282

 

 

 

 

• Before shipping your printer, you must call and obtain a

 

Fax: 905-238-4427

 

 

 

 

return authorization number.

 

 

 

 

 

 

 

Colombia

 

Mexico

 

 

 

 

 

 

 

 

 

 

 

 

 

Soluciones Tecnologicas

 

Oki Data de Mexico, S.A. de C.V.

 

 

 

 

 

USA

 

USA

 

 

C/93 #14-17, OF 308

 

Av. Insurgentes 1700-7 Piso

Okidata

 

Okidata

 

 

Centro 93

 

Col. Florida 01030

 

 

 

Bogota, Colombia

 

Phone: 525-661-6860

57 Carnegie Plaza

 

851 Feehanville Drive

 

 

 

 

 

 

Phone: (571) 218-2380

 

Fax: 525-661-5861

Cherry Hill, NJ 08003

 

Mt. Prospect, IL 60056

 

 

 

 

 

 

Fax: (571) 622-1280

 

 

 

 

Attn.: Field Service Dept.

 

Attn.: Field Service Dept.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Phone: 1-800-654-3282

 

Phone: 1-800-654-3282

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fax: 1-609-222-5247

 

Fax: 1-609-222-5247

 

 

Venezuela

 

 

 

 

 

 

 

 

 

 

MAI de Venezuela S.A.

 

 

 

 

 

 

 

 

 

 

 

 

 

Argentina

 

Brazil

 

 

Torre Lincoln, Piso 8

 

 

 

 

Megatech

 

Oki Data do Brasil, Ltda

 

 

Sabana Grande

 

 

 

 

 

 

 

Caracas, Venezuela

 

 

 

 

Lavalle 1524

 

Av. Leonardo da Vinci, 1178/1182

 

 

 

 

 

 

 

 

 

Phone: 782.78.11

 

 

 

 

1048 Buenos Aires, Argentina

 

Jabaquara

 

 

 

 

 

 

 

 

 

Fax: (02) 781.9390

 

 

 

 

 

 

 

Sao Paulo, Brazil

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Phone/Fax: (541) 371-4123

 

Phone: (5511) 5589-1518

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[Touch-Tone®

 

Fax: (5511) 5584-0267

 

 

 

 

 

 

 

 

required]

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

53

Image 59
Contents Okijet Conventions Used in This Guide Year 2000 ComplianceContents Contents Iii Important Safety InstructionsAvailable in the U.S. and Canada only Important Safety InformationFor more information Okijet 2500 Features SetupRemove the Packing Material SetupSelect a Location Unpack the PrinterControl Panel Getting to Know Your PrinterBack View Front ViewConnect to the Computer Connect to PowerEyes or mouth Keep the printhead and ink cartridges outReach of children. Do not get the ink near your Be careful not to touch the printhead nozzles when Do not force the ink cartridges into the printhead Install the Printhead Storage Box See for additional specifi- cations on print media Usable Print MediaBe sure to select Load Paper Recommended Print MediaSetup Print the Demo Software License Agreement appears Installation on WindowsPrinting2 To load the Electronic Registration utility Select Settings → PrintersPrinting To run the Win 3.1x Electronic Registration utilityPrinting from Windows 95 Applications Control SoftwareOn-Line Help Workgroups 3.11 ApplicationsWindows Checking Printer SettingsTo Open the OKI Okijet 2500 Printer Setup Dialog Box From Windows 3.1x Control PanelSee your software documentation for Canceling or Pausing a Print JobPrinting from DOS Applications WindowsEnvelopes Installing the DOS Control PanelPrinting on Special Media Okijet 2500 DOS Control PanelPrinting Other Media BannersReplacing/Swapping the Printhead Maintenance3Not installed in the printer MaintenancePrinthead can become contaminated Replacing the Ink CartridgesMaintenance Do not force the ink cartridge into the printhead Open the Control Panel Cleaning the Printhead NozzlesAligning the Printhead Windows 3.1 or Windows for WorkgroupsEnvironment, or by airplane, please turn to Click Start , Settings , PrintersTransporting the Printer Can cause leakage in the ink cartridgesAs soon as possible after the move To avoid damage to the printer Cleaning the PrinterUse only water to moisten the cleaning cloth do Unplug the power cord from the outletMaintenance Control Panel Buttons Power/Reset ButtonControl Panel Control PanelResume/FF Button Cartridge Change/Clean ButtonControl panel Condition Meaning Control Panel Indicator LightsLow Ink Indicators Error LEDControl panel Clearing Paper Misfeeds Troubleshooting5Clearing Paper Jams If the Trailing Edge is AccessibleIf the Trailing Edge is Not Accessible TroubleshootingTroubleshooting Clearing Multi-Page Paper Jams Troubleshooting Problem Possible Meanings Solutions Problem SolvingTroubleshooting Paper Printer, you must leave it turned on at all times Print is faint or missing Printhead nozzles are blocked Troubleshooting Output tray Gaged High-Capacity Black Printhead option up to 7 ppm Specifications6Printer Specifications Print Speed Color Printhead standardConsumable Life, @ 5% Coverage SpecificationsSpecifications are subject to to change without notice TypefacesPaper Specifications Envelope Specifications Iron-on Transfer Specifications Label SpecificationsTransparency Specifications Card SpecificationsYour Dealer Customer Support & ServiceGetting Support and Service Okidata Faxable Facts Customer Support & ServiceOkidata Customer Support Professionals Argentina Brazil Canada ChileColombia Mexico VenezuelaWays to Purchase Replacement PartsTransporting the Printer under Special Conditions Transporting the PrinterTransporting the Printer Transporting the Printer a FCC, IC, CE Statements Limited Warranty Limited Warranty Overnight Exchange Terms AcronymsPhysical Data Emergency First Aid ProceduresMsds No IngredientsHealth Hazard Data Spill Cleanup and DisposalSpecial Precautions Fire and Explosion Hazard DataTrade Secret Ingredient 30-40% For Okijet 2500 Cyan Ink Cartridge P/NMsds Cyan Ink For Okijet 2500 Magenta Ink Cartridge P/N Msds Magenta Ink Trade Secret Ingredient 25-35% For Okijet 2500 Yellow Ink Cartridge P/NMsds Yellow Ink Index Index Star Wheel bar 38-39 Storage box Index