Oki 2500 manual Print is faint or missing Printhead nozzles are blocked

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5 Troubleshooting

Problem

 

Possible Meaning(s)

Solution(s)

 

 

 

 

 

Print is faint or missing

 

The printhead nozzles are blocked.

1. Press the Cartridge Change/Clean button for 2 to 5 seconds to

(continued).

 

 

clean and restore the printhead.

 

 

 

2. Print the Test page (hold Resume/FF button while turning

 

 

 

printer on). If the Test page still shows nozzles not firing,

 

 

 

repeat step 1 two more times. If the problem is still not

 

 

 

corrected, replace the printhead.

 

 

 

 

 

 

The ink cartridge is clogged, defective, or

Press the Cartridge Change/Clean button for 2 to 5 seconds, then

 

 

empty.

print the Test page (hold Resume/FF button while turning printer

 

 

 

on). If necessary, repeat the process up to 5 more times. If the

 

 

 

problem is still not corrected, replace the ink cartridge.

 

 

 

 

Blurry, or jagged vertical

 

Paper problem

Turn the paper over to print on the other side.

lines

 

 

 

 

 

 

Printhead out of alignment

• Perform the printhead alignment procedure (see page 26).

 

 

 

• Switch to High Quality print mode in the printer driver.

 

 

 

 

Poor print quality when

 

“Transparency” is not selected as the

In the Printer Setup dialog box (see page 15), select Transpar-

printing on transparencies.

 

Media.

ency as the Media in the Main tab.

 

 

 

 

 

 

The document was printed on the wrong

Remove the transparencies from the printer, turn them over, and

 

 

side of the transparency.

reinsert them: the rough side should face the paper tray.

 

 

 

 

 

 

Transparencies in the output shelf are not

Remove transparencies from the output shelf as soon as they are

 

 

yet dry and new transparencies being

printed.

 

 

printed are causing smearing as they enter

 

 

 

 

the output shelf.

 

 

 

 

 

 

 

44

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Contents Okijet Year 2000 Compliance Conventions Used in This GuideContents Contents Important Safety Instructions IiiAvailable in the U.S. and Canada only Important Safety InformationFor more information Setup Okijet 2500 FeaturesUnpack the Printer SetupSelect a Location Remove the Packing MaterialFront View Getting to Know Your PrinterBack View Control PanelConnect to Power Connect to the ComputerEyes or mouth Keep the printhead and ink cartridges outReach of children. Do not get the ink near your Be careful not to touch the printhead nozzles when Do not force the ink cartridges into the printhead Install the Printhead Storage Box See for additional specifi- cations on print media Usable Print MediaBe sure to select Recommended Print Media Load PaperSetup Print the Demo Software License Agreement appears Installation on WindowsPrinting2 To run the Win 3.1x Electronic Registration utility Select Settings → PrintersPrinting To load the Electronic Registration utilityWorkgroups 3.11 Applications Control SoftwareOn-Line Help Printing from Windows 95 ApplicationsFrom Windows 3.1x Control Panel Checking Printer SettingsTo Open the OKI Okijet 2500 Printer Setup Dialog Box WindowsWindows Canceling or Pausing a Print JobPrinting from DOS Applications See your software documentation forOkijet 2500 DOS Control Panel Installing the DOS Control PanelPrinting on Special Media EnvelopesPrinting Banners Other MediaMaintenance3 Replacing/Swapping the PrintheadMaintenance Not installed in the printerReplacing the Ink Cartridges Printhead can become contaminatedMaintenance Do not force the ink cartridge into the printhead Windows 3.1 or Windows for Workgroups Cleaning the Printhead NozzlesAligning the Printhead Open the Control PanelCan cause leakage in the ink cartridges Click Start , Settings , PrintersTransporting the Printer Environment, or by airplane, please turn toAs soon as possible after the move Unplug the power cord from the outlet Cleaning the PrinterUse only water to moisten the cleaning cloth do To avoid damage to the printerMaintenance Control Panel Power/Reset ButtonControl Panel Control Panel ButtonsResume/FF Button Cartridge Change/Clean ButtonControl panel Error LED Control Panel Indicator LightsLow Ink Indicators Condition MeaningControl panel Troubleshooting5 Clearing Paper MisfeedsTroubleshooting If the Trailing Edge is AccessibleIf the Trailing Edge is Not Accessible Clearing Paper JamsTroubleshooting Clearing Multi-Page Paper Jams Troubleshooting Problem Solving Problem Possible Meanings SolutionsTroubleshooting Paper Printer, you must leave it turned on at all times Print is faint or missing Printhead nozzles are blocked Troubleshooting Output tray Gaged Print Speed Color Printhead standard Specifications6Printer Specifications High-Capacity Black Printhead option up to 7 ppmTypefaces SpecificationsSpecifications are subject to to change without notice Consumable Life, @ 5% CoveragePaper Specifications Envelope Specifications Card Specifications Label SpecificationsTransparency Specifications Iron-on Transfer SpecificationsYour Dealer Customer Support & ServiceGetting Support and Service Okidata Faxable Facts Customer Support & ServiceOkidata Customer Support Professionals Venezuela Canada ChileColombia Mexico Argentina BrazilReplacement Parts Ways to PurchaseTransporting the Printer Transporting the Printer under Special ConditionsTransporting the Printer Transporting the Printer a FCC, IC, CE Statements Limited Warranty Limited Warranty Overnight Exchange Acronyms TermsIngredients Emergency First Aid ProceduresMsds No Physical DataFire and Explosion Hazard Data Spill Cleanup and DisposalSpecial Precautions Health Hazard DataFor Okijet 2500 Cyan Ink Cartridge P/N Trade Secret Ingredient 30-40%Msds Cyan Ink For Okijet 2500 Magenta Ink Cartridge P/N Msds Magenta Ink For Okijet 2500 Yellow Ink Cartridge P/N Trade Secret Ingredient 25-35%Msds Yellow Ink Index Index Star Wheel bar 38-39 Storage box Index
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