Epson T88IV user manual Troubleshooting, Removing Jammed Paper, Cleaning the Thermal Head

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Troubleshooting

No lights on the control panel

Check the power supply cable connections and the power outlet.

ERROR LED on (not flashing) with no printing

If PAPER OUT is on, the roll paper is not installed or is near the end. If PAPER OUT is off, the printer cover is not closed properly.

ERROR LED flashing with no printing (and no paper jam)

Printing stops if the head overheats and resumes automatically when it cools.

If overheating is not the cause, turn the printer off, and after 10 seconds, back on.

Removing Jammed Paper

CAUTION:

Do not touch the thermal head because it can be very hot after printing.

1.Turn the printer off and press the cover open button.

2.Remove jammed paper, reinstall the roll, and close the cover.

3.If paper is caught in the cutter and you cannot open the printer cover, open the cutter cover as shown in illustration J.

4.Turn the knob until you see a triangle in the opening. This returns the cutter blade to the normal position. There is a label near the cutter to assist you. See illustration K.

5.Close the cutter cover.

6.Open the printer cover and remove the jammed paper.

Cleaning the Thermal Head

CAUTION:

After printing, the thermal head can be very hot. Be careful not to touch it and to let it cool before you clean it. Do not damage the thermal head by touching it with your fingers or any hard object.

Turn off the printer, open the printer cover, and clean the thermal elements of the thermal head with a cotton swab moistened with an alcohol solvent (ethanol, or IPA).

Epson recommends cleaning the thermal head periodically (generally every 3 months) to maintain receipt print quality.

TM-T88IV User’s Manual 5

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Contents Руководство по эксплуатации Page Iii DIP Switch Tables Specifications EMC and Safety Standards Applied Illustrations DIP Switch Tables and SpecificationsEnglish User’s ManualSafety Precautions Restriction of Use Precautions When Installing the Power Supply BoxImportant Installation Notes Installing the Printer Horizontally or VerticallyControl Panel Using the Power Switch CoverAttaching and Removing the Connector Cover Installing Roll PaperRemoving Jammed Paper TroubleshootingCleaning the Thermal Head Abbildungen DeutschBenutzerhandbuch DIP-Schaltereinstellungen und SpezifikationenVorsicht SicherheitshinweiseWarnung Auspacken Wichtige Hinweise zur InstallationWarnschilder VerwendungshinweiseAnbringen und Abnehmen der Anschlussabdeckung Horizonte oder vertikale DruckerinstallationBedienfeld Verwenden der NetzschalterabdeckungEntfernen eines Papierstaus Einlegen des RollenpapiersFehlersuche Reinigen des Thermokopfes Illustraties NederlandsGebruikershandleiding Tabellen voor DIP-schakelaars en specificatiesLET OP VeiligheidsmaatregelenWaarschuwing Uitpakken Belangrijke informatie over installatieWaarschuwingsetiketten GebruiksbeperkingeBedieningspaneel Horizontale of verticale installatie van de printerAanbrengen en verwijderen van de connectorkap Installeren van rolpapierReinigen van de thermische kop ProbleemoplossingVerwijderen van vastgelopen papier Tableaux et spécifications de micro-interrupteurs DIP FrançaisManuel de l’utilisateur Avertissement Consignes de sécuritéDéballage Remarques importantes concernant l’installationÉtiquettes de mise en garde Restrictions d’emploiPose et retrait du cache de connecteur Panneau de commandeUtilisation du cache d’interrupteur Nettoyage de la tête thermique dimpression Installation du rouleau de papierDépannage Dégagement dun bourrage de papierTM-T88IV Manuel de l’utilisateur Ilustrações PortuguêsManual do utilizador Tabelas e especificações dos comutadores DIPImportante Instruções de segurançaEtiquetas de aviso AtençãoDownload de Drivers, Utilitários e Manuais Restrições quanto à utilizaçãoDesembalagem Importantes Notas sobre a InstalaçãoInstalação do papel em rolo Painel de controloUtilização da tampa do interruptor de ligação Como prender e remover a tampa do conectorCuidado Resolução de problemasRemoção do papel emperrado Limpeza da cabeça térmicaIlustraciones EspañolManual del usuario Tablas y especificaciones de los interruptores DIPPrecaución Precauciones de SeguridadEtiquetas de Precaución AdvertenciaCómo descargar programas gestores, utilerías y manuales Restricción en el usoDesembalaje Notas importantes sobre la instalaciónInstalación del papel de rollo Panel de controlUso de la tapa del interruptor de alimentación Montaje y extracción de la tapa del conectorLimpieza del cabezal térmico Localización de problemasSolucionar un atasco de papel Tabelle degli interruttori DIP e specifiche tecniche ItalianoManuale dell’utente Attenzione Precauzioni di sicurezzaEtichette di avvertimento AvvertenzaDisimballaggio Importanti note per l’installazioneInstallazione orizzontale o verticale Limitazioni d’impiegoUso della copertura dell’interruttore dell’alimentazione Installazione e rimozione della copertura dei connettoriInstallazione della carta in rotolo Pannello di controlloPulizia della testina termica Risoluzione dei problemiRimozione della carta inceppata Русский Меры по обеспечению безопасности Предупреждающие таблички Важные примечания, относящиеся к установке Установка и удаление крышки соединительного разъема Очистка термопечатающей головки English Weee Waste Electrical and Electronic Equipment DirectiveČesky Printed on Recycled Paper

T88IV specifications

The Epson T88IV is a leading point-of-sale (POS) printer designed for high-performance transaction environments. Known for its reliability and efficiency, the T88IV stands out in businesses ranging from retail to hospitality, offering a perfect blend of features and cutting-edge technology.

One of the standout characteristics of the T88IV is its print speed. With a maximum print speed of 350 mm per second, this printer ensures that transactions are completed swiftly, minimizing wait times for customers and enhancing the overall service experience. This high-speed performance is complemented by quiet operation, making it ideal for busy environments where noise reduction is preferred.

The T88IV utilizes advanced thermal printing technology, which eliminates the need for ink or toner, resulting in lower maintenance costs and less environmental waste. Thermal printing also ensures that receipts are printed with high-quality graphics and sharp text, providing customers with clear and professional documentation of their purchases.

Connectivity is a key feature of the T88IV. It supports multiple interfaces including USB, Ethernet, and Bluetooth, allowing businesses to integrate the printer seamlessly into their existing POS systems. This flexibility in connectivity options ensures that the T88IV can adapt to various business setups, enhancing its versatility.

Moreover, the printer has a compact design, making it suitable for environments where space is limited. Its sleek and modern aesthetics enable it to blend effortlessly with other POS equipment. The T88IV is also user-friendly, with an easy paper loading mechanism that minimizes downtime during busy hours.

The Epson T88IV supports a wide range of paper formats and sizes, which adds to its versatility across different applications. The printer can handle both standard and customized receipt formats, ensuring businesses can tailor their customer communications effectively.

In addition to its technical features, the T88IV is backed by Epson's robust reliability. It is designed to withstand the high demands of retail and restaurant environments, boasting a mean time between failures (MTBF) rating that ensures longevity and ongoing performance.

Overall, the Epson T88IV is a powerful and efficient choice for any business seeking a dependable POS printer. With its blend of speed, connectivity, ease of use, and durability, it meets the needs of modern transaction environments, helping businesses enhance customer satisfaction while operating smoothly and effectively.