Canon BJC-250 user manual General Problems, If the printer does not print, If colors are missing

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General Problems

The most basic problems you may encounter are "the printer does not print" and " your print quality is not satisfactory"

If the printer does not print

Check all your cable connections

Check your printer driver setup

Check your computer configuration

Check your BJ cartridge

If your print quality is not satisfactory

Check your printer driver settings

Clean the print head

Clean the print head five times

Replace the BJ cartridge

Check the type of paper you are using

If colors are missing

Perform a Nozzle Test (see page 4-5)

Clean the print head (see page 4-6)

If necessary, replace the BJ cartridge (see page 4-10)

If you want to print from an MS-DOS application that does not have a selection for your printer

Select the Epson LQ-2550 or the IBM Proprinter X24E

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Contents BJC-250 BJC-250 Glossary Index FCC Regulations Appendix aIntroduction Supplies and Accessories Page Canon Specialty Papers Canon Canada Getting Help From CanonServicing the Printer Using the Printer With Windows Printing a Document Start the print job Whats This? command Printer Setup Within WindowsAccessing the Printer Options Details Windows 95 only Windows TabsGraphics SettingPage Specifying Your Printer Options Recommended Graphics SettingsPage Using the Setup Analyzer Performance Tip Using Cartridge DetectionFor Quick Color Printing Printing Speed Versus ColorOther Ways to Improve Print Speed in Windows Limit the number of colors on each Use primary colors when printing presentation graphicsUse the Draft print quality Use Plain Paper as Media TypePaper Handling Selecting Paper Types Bubble Jet Paper water resistant Greeting CardsFabric Sheets TransparenciesPaper Guidelines Right LeftPrinter Setting for Various Print Media Automatically Feeding Paper Loading PaperPull the Paper Support up until it stops Fan the paper Make sure that the printer is turned on Manually Feeding Paper Insert Single sheet Printing on Envelopes Make sure Paper Support is Raised Prepare Envelopes Make sure the printer is on Using Canons Specialty Papers Specialty Paper GuidelinesPaper type Drying time Uncurling Back Print Film Using the Cleaning Sheet High Resolution Paper HR-101Printing on a Fabric Sheet Setup BJC-250 Printer Driver For Windows Printing on Banner Paper Set Paper Thickness Lever Insert the banner paper Make sure Paper Exit area Is clear Maintaining the Printer Printer Guidelines Cleaning the Printer Test a Printing the Test PagesDemonstration Nozzle Test Printing the Test Page From Windows Printing the Test Pages Using the Operator Panel Cleaning the Print Head From Windows Cleaning the Print HeadCleaning the Print Head Using the Operator Panel BC-05 Color BJ Cartridge BJ Cartridge GuidelinesBC-02 Black BJ Cartridge BC-06 Photo BJ CartridgeBJ Cartridge Maintenance Replacing the BJ Cartridge Peel off the protective foil Page Close Front cover Storing a BJ Cartridge Close Storage box Transporting the Printer Close the front cover Identifying Your Printer Problem TroubleshootingIf the printer does not print General ProblemsIf your print quality is not satisfactory If colors are missingClearing Paper Jams Solution ProblemTechnical Notes CauseCompaq Presario Solution Specifications Page Page BJ Cartridges