Canon BJC-250 user manual Getting Help From Canon, Canon Canada

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Getting Help From Canon

Canon Computer Systems, Inc. offers a full range of customer technical support options including*:

o24-hour, 7-day-a-week, toll free automated support for troubleshooting issues on most current products (1-800-423-2366)

oSpeak to a technician free of service charge (currently Monday through Friday, 8:00 a.m. to 10:00 p.m. EST and Saturday, 12:00 p.m. to 6:00 p.m. EST, excluding holidays)for products still under warranty** (1-757-413-2848)

oSpeak to a technician (currently $24.99) during holidays and days/hours not listed above regarding urgent product questions or for products no longer under warranty (1-800-423-2366)

oE-mail support via the Canon Computer Systems, Inc. Web site (www.ccsi.canon.com)

o24-hour, toll-free Fax Retrieval System (1-800-526-4345)

o24-hour Bulletin Board Service (1-757-420-2000)

*Support program specifies subject to change without notice. **Refer to individual product information for warranty details.

Canon Canada

Customer support for Canadian residents is available 24 hours a day (seven days a week) at 1-800-263-1121

In other countries contact your Canon Dealer.

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Contents BJC-250 BJC-250 Appendix a Glossary Index FCC RegulationsIntroduction Supplies and Accessories Page Canon Specialty Papers Getting Help From Canon Canon CanadaServicing the Printer Using the Printer With Windows Printing a Document Start the print job Printer Setup Within Windows Whats This? commandAccessing the Printer Options Windows Tabs Details Windows 95 onlySetting GraphicsPage Recommended Graphics Settings Specifying Your Printer OptionsPage Using the Setup Analyzer Using Cartridge Detection Performance TipPrinting Speed Versus Color For Quick Color PrintingOther Ways to Improve Print Speed in Windows Use primary colors when printing presentation graphics Limit the number of colors on eachUse the Draft print quality Use Plain Paper as Media TypePaper Handling Selecting Paper Types Greeting Cards Bubble Jet Paper water resistantFabric Sheets TransparenciesPaper Guidelines Left RightPrinter Setting for Various Print Media Loading Paper Automatically Feeding PaperPull the Paper Support up until it stops Fan the paper Make sure that the printer is turned on Manually Feeding Paper Insert Single sheet Printing on Envelopes Make sure Paper Support is Raised Prepare Envelopes Make sure the printer is on Paper type Drying time Using Canons Specialty PapersSpecialty Paper Guidelines Uncurling Back Print Film High Resolution Paper HR-101 Using the Cleaning SheetPrinting on a Fabric Sheet Setup BJC-250 Printer Driver For Windows Printing on Banner Paper Set Paper Thickness Lever Insert the banner paper Make sure Paper Exit area Is clear Maintaining the Printer Printer Guidelines Cleaning the Printer Printing the Test Pages Test aDemonstration Nozzle Test Printing the Test Page From Windows Printing the Test Pages Using the Operator Panel Cleaning the Print Head Cleaning the Print Head From WindowsCleaning the Print Head Using the Operator Panel BJ Cartridge Guidelines BC-05 Color BJ CartridgeBC-02 Black BJ Cartridge BC-06 Photo BJ CartridgeBJ Cartridge Maintenance Replacing the BJ Cartridge Peel off the protective foil Page Close Front cover Storing a BJ Cartridge Close Storage box Transporting the Printer Close the front cover Troubleshooting Identifying Your Printer ProblemGeneral Problems If the printer does not printIf your print quality is not satisfactory If colors are missingClearing Paper Jams Problem SolutionTechnical Notes CauseCompaq Presario Solution Specifications Page Page BJ Cartridges