3) The media slips or does not properly advance:
Possible cause and solution:
∙ The Head Level Adjustment Knob setting is adjusted too high, re- adjust the Head Level Adjustment Knob, (see Section 5.3.1).
∙The Platen Roller is dirty, clean the Platen Roller.
4)Uneven printing or print too light: Possible cause and solution:
∙The Hinge Plate is open or unlatched,
∙The Head Level Adjustment Knob setting is adjusted too high, re- adjust the head level adjustment knob, (see Section 5.3.1).
∙The darkness is adjusted too low, readjust.
5)Poor print quality: Possible cause and solution:
∙The Printhead is dirty, clean the printhead, (see Section 5.1).
∙The wrong ribbon/paper combination is being used, use a different type of ribbon and/or paper.
∙The Printhead temperature is too high or too low. Use software control to adjust the heat settings or darkness via the optional LCD/Keypad Front Panel.
∙The Printhead is bad, ( see Section 5.3.3).
6)No display − power light is on (LCD/Keypad front panel): Possible cause and solution:
∙Display contrast set too low, turn the contrast adjustment clockwise until the display appears.
∙The LCD display is defective, return the Printer for service.
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Maintenance and Adjustments | 55 |