Wacom DTK-2400 user manual Testing Cintiq

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TESTING CINTIQ

1.If the interactive pen display power LED does not light, check the following:

•First verify that the light on the power adapter is on. If the light is not on, check that the power cable is properly connected between the power adapter and an active AC outlet.

•Check that the power adapter cable is securely connected to the Cintiq display stand extension cable for power and that the pen display power switch is turned on. The power LED will glow orange or blue whenever the pen display is on.

Important: Use only an AC adapter specified for use with your pen display. Other adapters may cause damage to your product.

2.If there is no display:

•Make sure that your computer is turned on. The power LED will light blue when the proper video signal is received. It will glow orange if there is no video signal or if the computer is in a power saving mode.

•Verify that the pen display is connected to an active digital (DVI or DisplayPort) or analog (VGA) video port.

•Check that your video card has been properly installed and is functional. If you have another display that is compatible with your video card, you can connect that display to the card in order to verify that the video card is operating correctly.

3.Verify that the pen and the tablet portion of your pen display are working:

•Press the pen tip against the display and verify that the status LED lights blue.

•If the LED does not light, verify that the USB cable is plugged into an active USB port. If Cintiq is plugged into a USB hub, try plugging it directly into the USB port on your computer.

•Be sure that the USB port to which you are connecting has not been disabled. It may be necessary to check your system BIOS setting to verify that you have connected the pen display to an active USB port.

•The status LED will light blue when Cintiq is registered as a USB device and the pen tip is pressed against the display.

4.Check the pen. If you cannot make a selection on the display screen with the pen:

•Test the pen by pressing the pen tip or eraser against the surface of the pen display. The pen display status LED should light blue.

•Now, without applying pressure to the pen tip but keeping the pen within 5 mm (0.2 inch) of the pen display surface, press the side switch. The status LED should again light blue.

•If the status LED does not light blue for these tests, be sure you are using a pen specified for use with your product.

•See testing controls and input tools and testing a pen for more information.

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Contents User’s manual ContentsIndex Table of Contents Glossary Topic About the ManualUnpacking Your Product Unpacking Your CintiqContentsIndex BOX Contents ContentsIndex System Requirements Setting UP Your CintiqDVI-I DVI-D Hardware InstallationCintiq cabling diagram ContentsIndex Software Installation Getting to Know Your Cintiq PEN Display FeaturesFront View Rear View Use for adjusting the display settingsPEN Features Using the Cintiq Display Stand See hardware installation Display Stand FeaturesDisplay Stand Location ContentsIndex Readjust the pen display height and incline as needed Adjusting Display Height and Incline ContentsIndex Using a Keyboard with Cintiq Cable Replacement DisplayPort DVI-I to DVI-D Dual-Link Power Install or replace a cable by reversing this procedure Working with Your Cintiq Setting UP Your Work AreaContentsIndex Configuring Cintiq for Handedness Holding the PEN Using the Grip PENClicking PositioningWorking with Pressure Sensitivity Using the Side SwitchDragging Erasing Drawing with TiltPEN Display Controls Using the Hardware Control Buttons Using the Expresskeys Using the Touch Rings Working with Multiple Monitors Factory PRESETS, AUTO-SYNC, and User Settings Adjusting the DisplayButton Function On Screen Display OSD SettingsContentsIndex Consumption Power SavingOpening the Control Panel Customizing Your CintiqDisplays advanced options Control Panel OverviewSee also working with multiple tools Calibrating the PEN Display Customizing the PEN Adjusting TIP Feel and DOUBLE-CLICK Advanced TIP and Eraser Pressure Settings Adjusting Eraser FeelCustomizing Tool Buttons Customizing Tilt Sensitivity Customizing PEN Display FunctionsCustomizing the Expresskeys Customizing the Touch Rings See using the Touch Rings for more informationFunction Name Description Button FunctionsImportant Because the Enter Windows and Return Mac keys Choose from OPEN/RUN Strokes Mouse mode Function Name Using and Customizing the Radial Menu Working with Display Toggle APPLICATION-SPECIFIC Settings Removing APPLICATION-SPECIFIC Settings Creating AN APPLICATION-SPECIFIC SettingChanging APPLICATION-SPECIFIC Settings Working with Multiple Tools Changing the Tablet Mode Try testing Cintiq TroubleshootingTesting Cintiq Testing the Hardware Control Buttons Testing Controls and Input ToolsTesting the Touch Rings Testing the ExpresskeysTesting a PEN General Display Problems Display TroubleshootingContents Index VGA Problems General Problems PEN Tablet TroubleshootingControls and input tools Contents Index ContentsIndex WINDOWS-SPECIFIC Problems See technical support options MAC-SPECIFIC ProblemsContentsIndex Technical Support Options Obtaining Driver Downloads Frequently Asked Questions See managing preferences Caring for Cintiq Care and MaintenanceReplacing the PEN NIB Other Useful Information Removing Cintiq from the Display Stand ContentsIndex ContentsIndex Mounting Cintiq on the Display Stand ContentsIndex ContentsIndex See removing Cintiq from the display stand Using AN Alternate Mount or StandUninstalling Cintiq Managing Preferences Installing Multiple Tablets Using Applications Integrated for Tablet Control Importing Expert Settings PEN and Digital INK Capabilities in Windows 105 Product InformationAvailable Parts and Accessories Ordering Parts and AccessoriesGlossary 108 109 Index 111 112 Wacom Technology Corporation Wacom Europe Gmbh Wacom International Offices
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