Wacom DTK-2400 user manual Contents Index

Contents	Index
	76
An ‘out of range’ message	• The input signal frequency is incorrectly set or not compatible with
appears briefly on the display	the interactive pen display. Set the refresh rate to a vertical
screen.	frequency that is compatible with your pen display. If your video
	card driver supports adjustment of the horizontal frequency, make
	sure it is also set to a compatible value. See the Important Product
	Information guide for frequency range details. On a single monitor
	system you will need to connect a different display to change the
	refresh rate.
	• The resolution or refresh rate is set too high. See the Important
	Product Information guide for details about the maximum (native)
	resolution, refresh rate, and other resolution sizes that can be used
	with your pen display.
	• For optimum performance, set the refresh rate to use a vertical
	frequency of 60 Hz.
	• Set the display properties to detect plug and play monitors.
A ‘set refresh range’ message	• Set the refresh rate to a vertical frequency that is compatible with
appears briefly on the display	your pen display. See the Important Product Information guide for
screen.	frequency range details.
	• For optimum performance, set the refresh rate to use a vertical
	frequency of 60 Hz.
The image appears multiple	Do not extend the video cable or use an input selector switch box.
times on the display.
When a still image is displayed	Use a screen saver or other power management feature.
for a long period of time
without refreshing the screen,
an after-image remains for a
short period of time.
Color quality is inaccurate.	• Open the OSD menu and choose RESET.
	• Check the color profile settings that you are using with Cintiq.
	• Any changes to the contrast setting should be made in small
	increments as changes in contrast may affect color accuracy.
The color white does not	• Check the color profile settings that you are using with Cintiq.
display as white.	• Verify that the display is operating at the factory default settings.
	If that is not sufficient, then adjust color as necessary. For details
	on color management, refer to your operating system and
	application documentation.
	• Verify the video cable and port are fully connected.

ContentsIndex

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