Wacom DTK-2400 user manual ContentsIndex

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The line you are drawing does not line up with the location of the screen cursor.

To function properly, some applications require that the pen be set to pen mode. Make sure the pen has not been toggled to mouse mode.

If you have set the pen to pen mode and the problem still exists, then you may have a corrupted preferences file. Follow the instructions in Windows-specific problems or Mac-specific problems to create a new preferences file.

The computer does not go to

When you are not using the pen, remove it from the pen display surface

sleep.

or Cintiq will continue to send data, keeping the computer awake.

 

 

The screen cursor jumps back

When not in use, place the pen in the pen stand or in some other

when using your regular

location near the pen display. Do not leave the pen on the display.

mouse or trackball.

Leaving your pen on the display may interfere with screen cursor

 

positioning when using other input devices.

The screen cursor moves erratically or jumps around on the display screen when another tablet is connected to your computer.

The tablet portion of Cintiq emits electromagnetic waves at a certain frequency. If another tablet is too closely placed to the unit it may interfere with screen cursor positioning. If this occurs, move the tablet further away from Cintiq.

When working in some applications, the ExpressKeys or Touch Rings perform a different function than what is set in the Wacom Tablet control panel.

Some applications can override and control the ExpressKey and Touch Ring functions. See using applications integrated for tablet control.

If using application-specific settings, be sure you have updated the settings for the application you are working with.

The ExpressKeys and Touch Rings do not perform the correct functions to which they are set.

Check to be sure that Cintiq is correctly configured for your preferred handedness. See configuring Cintiq for handedness and orientation.

ContentsIndex

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Contents User’s manual ContentsIndex Table of Contents Glossary Topic About the ManualUnpacking Your Product Unpacking Your CintiqContentsIndex BOX Contents ContentsIndex System Requirements Setting UP Your CintiqDVI-I DVI-D Hardware InstallationCintiq cabling diagram ContentsIndex Software Installation Getting to Know Your Cintiq PEN Display FeaturesFront View Rear View Use for adjusting the display settingsPEN Features Using the Cintiq Display Stand See hardware installation Display Stand FeaturesDisplay Stand Location ContentsIndex Readjust the pen display height and incline as needed Adjusting Display Height and Incline ContentsIndex Using a Keyboard with Cintiq Cable Replacement DisplayPort DVI-I to DVI-D Dual-Link Power Install or replace a cable by reversing this procedure Working with Your Cintiq Setting UP Your Work AreaContentsIndex Configuring Cintiq for Handedness Holding the PEN Using the Grip PENClicking PositioningUsing the Side Switch DraggingWorking with Pressure Sensitivity Erasing Drawing with TiltPEN Display Controls Using the Hardware Control Buttons Using the Expresskeys Using the Touch Rings Working with Multiple Monitors Factory PRESETS, AUTO-SYNC, and User Settings Adjusting the DisplayButton Function On Screen Display OSD SettingsContentsIndex Consumption Power SavingOpening the Control Panel Customizing Your CintiqDisplays advanced options Control Panel OverviewSee also working with multiple tools Calibrating the PEN Display Customizing the PEN Adjusting TIP Feel and DOUBLE-CLICK Advanced TIP and Eraser Pressure Settings Adjusting Eraser FeelCustomizing Tool Buttons Customizing Tilt Sensitivity Customizing PEN Display FunctionsCustomizing the Expresskeys Customizing the Touch Rings See using the Touch Rings for more informationFunction Name Description Button FunctionsImportant Because the Enter Windows and Return Mac keys Choose from OPEN/RUN Strokes Mouse mode Function Name Using and Customizing the Radial Menu Working with Display Toggle APPLICATION-SPECIFIC Settings Creating AN APPLICATION-SPECIFIC Setting Changing APPLICATION-SPECIFIC SettingsRemoving APPLICATION-SPECIFIC Settings Working with Multiple Tools Changing the Tablet Mode Try testing Cintiq TroubleshootingTesting Cintiq Testing the Hardware Control Buttons Testing Controls and Input ToolsTesting the Touch Rings Testing the ExpresskeysTesting a PEN General Display Problems Display TroubleshootingContents Index VGA Problems General Problems PEN Tablet TroubleshootingControls and input tools Contents Index ContentsIndex WINDOWS-SPECIFIC Problems See technical support options MAC-SPECIFIC ProblemsContentsIndex Technical Support Options Obtaining Driver Downloads Frequently Asked Questions See managing preferences Caring for Cintiq Care and MaintenanceReplacing the PEN NIB Other Useful Information Removing Cintiq from the Display Stand ContentsIndex ContentsIndex Mounting Cintiq on the Display Stand ContentsIndex ContentsIndex See removing Cintiq from the display stand Using AN Alternate Mount or StandUninstalling Cintiq Managing Preferences Installing Multiple Tablets Using Applications Integrated for Tablet Control Importing Expert Settings PEN and Digital INK Capabilities in Windows 105 Product InformationAvailable Parts and Accessories Ordering Parts and AccessoriesGlossary 108 109 Index 111 112 Wacom Technology Corporation Wacom Europe Gmbh Wacom International Offices