Wacom DTK-2400 user manual Frequently Asked Questions

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FREQUENTLY ASKED QUESTIONS

This section provides answers to some of the more commonly asked questions about Cintiq. To browse more FAQs, visit the Wacom web site for your region.

Will Cintiq work in all applications?

What software applications support Cintiq features?

Can I have Cintiq and a mouse connected to my computer at the same time?

Can I use older Wacom input tools with Cintiq?

The installer is asking for a password. What is the password?

The pen and screen cursor do not line up. Why?

How do I reset my Cintiq preferences to the default settings?

Can I delete all Cintiq preferences at one time?

What is the best way to clean Cintiq?

How do I change the nib (tip) of my pen?

Where can I obtain spare parts and accessories?

How do I find the product model and serial number?

Will Cintiq work in all applications?

Cintiq supports general mouse input functions in all applications. Assuming the product driver is installed and functioning properly, pressure sensitivity and eraser functions are also supported in many graphic applications.

What software applications support Cintiq features?

Many applications support pressure sensitivity and eraser input from your Wacom product.

Visit http://www.wacom.com/productinfo and check the tablet enhanced software list. If you do not see your application listed, try using it with Cintiq to determine if you experience pressure variance when you paint or draw with the pen. Your software manufacturer will be able to provide the best information about which pen input features the application supports.

Can I have Cintiq and a mouse connected to my computer at the same time?

Yes. You can use your system mouse in conjunction with your Wacom product. Only one device at a time can control the screen cursor. You can change back and forth between your Cintiq input tools and a system mouse at your convenience.

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Contents User’s manual ContentsIndex Table of Contents Glossary Topic About the ManualUnpacking Your Product Unpacking Your CintiqContentsIndex BOX Contents ContentsIndex System Requirements Setting UP Your CintiqDVI-I DVI-D Hardware InstallationCintiq cabling diagram ContentsIndex Software Installation Getting to Know Your Cintiq PEN Display FeaturesFront View Rear View Use for adjusting the display settingsPEN Features Using the Cintiq Display Stand See hardware installation Display Stand FeaturesDisplay Stand Location ContentsIndex Readjust the pen display height and incline as needed Adjusting Display Height and Incline ContentsIndex Using a Keyboard with Cintiq Cable Replacement DisplayPort DVI-I to DVI-D Dual-Link Power Install or replace a cable by reversing this procedure Working with Your Cintiq Setting UP Your Work AreaContentsIndex Configuring Cintiq for Handedness Holding the PEN Using the Grip PENClicking PositioningUsing the Side Switch DraggingWorking with Pressure Sensitivity Erasing Drawing with TiltPEN Display Controls Using the Hardware Control Buttons Using the Expresskeys Using the Touch Rings Working with Multiple Monitors Factory PRESETS, AUTO-SYNC, and User Settings Adjusting the DisplayButton Function On Screen Display OSD SettingsContentsIndex Consumption Power SavingOpening the Control Panel Customizing Your CintiqDisplays advanced options Control Panel OverviewSee also working with multiple tools Calibrating the PEN Display Customizing the PEN Adjusting TIP Feel and DOUBLE-CLICK Advanced TIP and Eraser Pressure Settings Adjusting Eraser FeelCustomizing Tool Buttons Customizing Tilt Sensitivity Customizing PEN Display FunctionsCustomizing the Expresskeys Customizing the Touch Rings See using the Touch Rings for more informationFunction Name Description Button FunctionsImportant Because the Enter Windows and Return Mac keys Choose from OPEN/RUN Strokes Mouse mode Function Name Using and Customizing the Radial Menu Working with Display Toggle APPLICATION-SPECIFIC Settings Creating AN APPLICATION-SPECIFIC Setting Changing APPLICATION-SPECIFIC SettingsRemoving APPLICATION-SPECIFIC Settings Working with Multiple Tools Changing the Tablet Mode Try testing Cintiq TroubleshootingTesting Cintiq Testing the Hardware Control Buttons Testing Controls and Input ToolsTesting the Touch Rings Testing the ExpresskeysTesting a PEN General Display Problems Display TroubleshootingContents Index VGA Problems General Problems PEN Tablet TroubleshootingControls and input tools Contents Index ContentsIndex WINDOWS-SPECIFIC Problems See technical support options MAC-SPECIFIC Problems ContentsIndex Technical Support Options Obtaining Driver Downloads Frequently Asked Questions See managing preferences Caring for Cintiq Care and MaintenanceReplacing the PEN NIB Other Useful Information Removing Cintiq from the Display Stand ContentsIndex ContentsIndex Mounting Cintiq on the Display Stand ContentsIndex ContentsIndex See removing Cintiq from the display stand Using AN Alternate Mount or StandUninstalling Cintiq Managing Preferences Installing Multiple Tablets Using Applications Integrated for Tablet Control Importing Expert Settings PEN and Digital INK Capabilities in Windows 105 Product InformationAvailable Parts and Accessories Ordering Parts and AccessoriesGlossary 108 109 Index 111 112 Wacom Technology Corporation Wacom Europe Gmbh Wacom International Offices